Jobs in the United States

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Added 6 mins ago
WA
Media Project Manager
We Are Rosie
Remote, United States
- $60 USD / hour
Our client needs a Media Project Manager to keep work moving through the busy holiday promotional season. This is a client-facing role. You’ll manage asset and creative deliverables and…
Added 7 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Enterprise Computing Solutions, Inc.
US-CO-Denver, CO
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 7 mins ago
Associate Director Account Management
Merck
Remote, United States
This opportunity will be hybrid or remote, but the remote position is only applicable for those that are not within commutable distance to the primary site noted in posting. If commutable,…
Added 12 mins ago
Customer Service & Support Manager - Premium Service
PNC Bank NA
United States
…contribute to the company’s success. As a Customer Service & Support Manager - Premium Service within PNC's Client Care Center organization, you will be based…
Added 13 mins ago
Customer Service & Support Manager - Premium Service
PNC
Pittsburgh, PA
…contribute to the company’s success. As a Customer Service & Support Manager - Premium Service within PNC's Client Care Center organization, you will be based…
Added 14 mins ago
Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)
The Cigna Group
United States
The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client…
Added 18 mins ago
Study Design Lead – Clinical Research , Central Labs Services
Labcorp
Remote, United States
…we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers…
Added 22 mins ago
Transportation Design Division Manager - Fargo
Civil Science
Fargo
Civil Science is looking for a driven and strategic Transportation Design Division Manager to lead and grow our transportation design practice in North Dakota
Added 22 mins ago
Transportation Design Division Manager - Williston
Civil Science
Williston
Civil Science is looking for a driven and strategic Transportation Design Division Manager to lead and grow our transportation design practice in North Dakota
Added 22 mins ago
Transportation Design Division Manager - Dickinson
Civil Science
Dickinson
Civil Science is looking for a driven and strategic Transportation Design Division Manager to lead and grow our transportation design practice in North Dakota
Added 23 mins ago
Transmission Line Technical Manager
Actalent
Atlanta, GA
Job Title: Transmission Line Technical ManagerJob DescriptionThe Transmission Line Technical Manager leads the day-to-day delivery of transmission line engineering services across utility…
Added 23 mins ago
A
Technical Manager - Substation
Actalent
Atlanta, GA
- $180,000 to $210,000 USD / year
Job Title: Technical Manager (remote) SubstationJob DescriptionThe Technical Manager Substation leads the day-to-day operations of a growing substation engineering department, ensuring…
Added 30 mins ago
Customer Success Manager (CSM) SAP Next Gen - SAP Academy for Customer Success - San Ramon (Hybrid)
SAP
San Ramon, CA
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention,…
Added 31 mins ago
CC
National Account Service Manager
Carrier Corporation
Remote, United States
- $96,000 to $192,000 USD / year
Must have a private, distraction-free remote office setup with secure, high-speed broadband internet suitable for video conferencing and client communications.
Added 34 mins ago
Territory Account Manager (Pump, Power & HVAC)
EquipmentShare
Oklahoma City, OK
We’re hiring a Territory Account Manager at our Advanced Solutions rental facility in Oklahoma City, OK, and we’re looking for someone who’s ready to grow with us, bring energy and drive to…
Added 34 mins ago
Territory Account Manager (Pump, Power & HVAC)
EquipmentShare
Columbus, OH · Grove City, OH
We’re hiring a Territory Account Manager at our Advanced Solutions rental facility in Columbus, OH, and we’re looking for someone who’s ready to grow with us, bring energy and drive to…
Added 35 mins ago
RS
Senior Customer Success Manager - Mobius
Rocket Software
Montpelier, VT
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
Added 35 mins ago
Account Manager II
Zayo
Montpelier, VT
Zayo is seeking an Account Manager II that will drive revenue growth through strategic account management, identifying new business opportunities, and ensuring client satisfaction in the…
Added 47 mins ago
Construction Manager - Retail & Commercial Projects
Bureau Veritas
Boston
Construction Project Manager – Commercial Capital Projects
Added 49 mins ago
Technical Content Developer Associate Manager, AI POD
Accenture LLP Company
NY
…and decide what is durable enough to teach. You move toward solutions even when requirements are ambiguous, guided by data but biased toward…
Added 49 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Intervet Inc. USA
Remote, United States
…customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business…
Added 49 mins ago
Associate Director Account Management
Merck Sharp & Dohme LLC
Remote, United States
This opportunity will be hybrid or remote, but the remote position is only applicable for those that are not within commutable distance to the primary site noted in posting. If commutable,…
Added 52 mins ago
AC
Outside Sales Representative
Aston Carter
Medford, OR
- $26 to $27 USD / hour
…application and onboarding process. Working closely with a Field Manager and other local contractors, you will also support community-based recruitment events and build relationships with…
Added 52 mins ago
AC
Staff Accountant (A/P & A/R)
Aston Carter
Jersey City, NJ
- $30 to $35 USD / hour
Demonstrate initiative and ownership over assigned tasks, progressing toward independent work in a hybrid (onsite and remote) environment.
Added 52 mins ago
AC
Staff Accountant (A/P & A/R)
Aston Carter
Newark, NJ
- $30 to $35 USD / hour
Demonstrate initiative and ownership over assigned tasks, progressing toward independent work in a hybrid (onsite and remote) environment.

Self Bill Pro

Implementation Manager

Remote, United States

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Job details

Experience: 5+ years of experience in EDI and/or API implementation and support, preferably within the benefits administration industry.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Self Bill Pro:

Self Bill Pro is a rapidly growing startup dedicated to solving one of the most persistent challenges in the employee benefits ecosystem: the complexity of monthly benefits billing. We provide a tech-enabled service where our dedicated team leverages proprietary software to eliminate the administrative burdens of manual invoice audits and costly billing errors. Our mission is to streamline this critical operation, freeing up employers, brokers, and carriers to focus on their strategic priorities.

About the Role: $80,000 - $90,000 per year The Implementation Manager plays a crucial role in ensuring the efficient and accurate exchange of critical enrollment data between benefit administration systems, insurance carriers, and the Self Bill Pro system, as well as the timely resolution of any related issues. This client-facing role is responsible for supporting the full lifecycle of EDI integration projects, from requirements gathering and data mapping to testing, deployment, and ongoing support. The ideal candidate will possess strong interpersonal and client service skills, an understanding of EDI standards, benefit administration processes, and project management principles. This is a FULLY remote position.

Key Responsibilities:

Effectively manage a portfolio of 15-25 concurrent implementation projects at any given time, using advanced project management and client service skills.
Gather and analyze business requirements for EDI integration projects, translating client needs into technical specifications.
Design and implement EDI data mappings and transformations to ensure accurate data flow.
Proactively troubleshoot and resolve EDI transmission and processing errors, minimizing disruptions for clients.
Serve as a key externally-facing professional with direct influence and impact on Self Bill Pro’s reputation in the benefits technology space.
Coordinate effectively with internal teams and external partners (clients, carriers) to ensure successful and timely project delivery.
Provide ongoing support and maintenance for EDI integrations, ensuring long-term system stability.
Monitor and optimize EDI processes for efficiency and performance, seeking continuous improvement opportunities.
Stay up-to-date on industry trends and best practices in EDI, API integrations, and benefit administration, applying new knowledge to enhance our services.
Act as a key technical liaison, clearly communicating complex technical concepts to non-technical stakeholders.
Build genuine, trusted relationships with client stakeholders, brokers, and carrier partners that reflect a high standard of client care.
Anticipate client needs and go beyond baseline expectations to deliver a best-in-class implementation experience.
Serve as a steady, reliable presence for clients throughout their project, reinforcing confidence in Self Bill Pro at every touchpoint.
Provide clients with clear, timely, and specific communication on project status throughout each implementation.

Qualifications:

5+ years managing a portfolio of concurrent projects with both internal and external stakeholders.
5+ years in a client-facing role owning client relationships end to end, with demonstrated experience independently navigating difficult client conversations and resolving escalated issues
5+ years of experience in EDI and/or API implementation and support, preferably within the benefits administration industry.
Strong customer service orientation with a proactive approach to owning and resolving client issues.
Understanding of fixed-width file formats and preferably also, the LDEx XML file format.
Familiarity with common benefit administration platforms (e.g., ADP Workforce Now, Workday, bswift) and/or insurance carrier systems is a plus.
Experience with, or a strong interest in learning, data mapping and transformation tools. A comfort with, or interest in, analyzing and manipulating data, particularly using Microsoft Excel, is essential.
Excellent communication, interpersonal, and problem-solving skills, both written and verbal.
Ability to manage multiple tasks and projects simultaneously and meet deadlines in a dynamic environment.
Strong analytical abilities to diagnose issues and develop effective solutions.
A genuine passion for client service, with a track record of building strong, lasting client relationships.
Strong track record of clear, confident communication with clients, particularly around project timelines and status.
Bachelor’s Degree Preferred

Why Join Self Bill Pro:

At Self Bill Pro, you’ll join a collaborative and ambitious team dedicated to transforming outdated processes through smart, scalable technology. If you are a highly motivated individual with a passion for technology and a desire to make a difference in the employee benefits landscape, we encourage you to apply!

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More about this job

Skills

EDI
Requirements gathering
Project management principles
Project management
Troubleshoot
Process improvement
Communication skills
Customer service
Type of file
ADP Workforce Now
Workday
Microsoft Excel
Problem solving
Meet deadlines

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