Hospital Operations Analyst

Overview

The Hospital Operations Analyst applies information technology (IT), business intelligence, and data analytics skills to support hospital operations and business development. Working with the Director, Hospital Business Analytics, the analyst develops reports and assists with dashboard builds that translate data into actionable business insights. This role offers opportunities to build business knowledge, collaborate with business partners, and gain exposure to leadership through analytical projects and communication of findings.

Responsibilities

• Translate business partner needs into clear reporting and dashboard requirements, documenting metric definitions and data sources to connect technical solutions with business priorities.
• Partner with Business Development, Case Management, and Operations teams to understand business questions, define analytical needs, and complete analyses that support decision-making.
• Collect, validate, analyze, and summarize data to develop reports and assist with business intelligence dashboards. Work with the Director, Hospital Business Analytics, to communicate trends, findings, and business implications to stakeholders, including leadership.
• Build an understanding of current business initiatives and identify opportunities where technology, reporting improvements, or automation can add business value. Collaborate with technical and business partners to support these improvements.

Qualifications

• Bachelor’s degree required; degrees in information technology, information systems, business analytics, computer science, business, or a related field preferred.
• 1–3 years of experience in data analytics, business intelligence, IT reporting, or a related technical role. Healthcare experience preferred, but not required.
• Strong interpersonal and communication skills, with the ability to explain technical findings clearly to nontechnical business partners and leadership.
• Strong problem-solving skills and curiosity about how data and technology support business decisions.
• Strong Microsoft Excel skills; experience with SQL, business intelligence tools (such as Strategy, Power BI or Tableau), data visualization, or reporting automation preferred.
• Ability to build collaborative relationships across technical and business teams, with an interest in developing business knowledge and engaging with leadership.
• Experience using data to identify trends or issues, with a willingness to learn hospital operations and business development concepts.