Jobs in the United States

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Food Production Workers - Dearborn Heights
Express Employment Professionals
Dearborn Heights, MI
Dental and Vision Insurance: Additional coverage options for eligible associates.
Added just now
Steel Processing Laborer - $18/hr.
Express Employment Professionals
River Rouge, MI
Dental and Vision Insurance: Additional coverage options for eligible associates.
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Industrial Maintenance Technician II/III - $22-36/hr.
Express Employment Professionals
New Boston, MI
Dental and Vision Insurance: Additional coverage options for eligible associates.
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Maintenance Technician
Express Employment Professionals
Walker, MI
Industrial Maintenance Technology Associate's degree or maintenance-related certificates preferred, but not required.
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MIG Welder/Fabricator - $25-28/hr.
Express Employment Professionals
Erie, MI
Dental and Vision Insurance: Additional coverage options for eligible associates.
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Industrial Control Panel Builder – $25–$26/hr.
Express Employment Professionals
Erie, MI
- $25 to $26 USD / hour
Dental and Vision Insurance: Additional coverage options for eligible associates.
Added just now
EE
Injection Molding Machine Operator - Multiple Openings!
Express Employment Professionals
Addison, MI
- $18 USD / hour
Dental and Vision Insurance: Additional coverage options for eligible associates.
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SH
RN Care Manager, Supportive/Palliative Care
Strive Health
United States
- $79,000 to $94,000 USD / year
Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending…
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Logistics Management Specialist
Thompson Gray Inc.
Redstone Arsenal, AL
Associate's degree in Logistics, Supply Chain Management, Business, or related field preferred. Relevant military logistics experience may be substituted for formal education.
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CNC Precision Machinist Operator
adecco
Thousand Oaks, CA
- $28 to $32 USD / hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a…
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A
Senior Clinical Research Associate II
adecco
Salt Lake City, UT
- $64.9 USD / hour
Adecco Healthcare & Life Sciences is seeking an experienced Senior Clinical Research Associate II (Sr. CRA II) for a temporary contract opportunity supporting clinical research operations.
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Field Service Technician
adecco
Westerly, RI
- $50,000 to $75,000 USD / year
Associate degree from a two-year college or technical school; OR
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A
Sr Clinical Research Associate
adecco
Austin, TX
- $58.41 USD / hour
Adecco Healthcare & Life Sciences is seeking an experienced Senior Clinical Research Associate II (Sr. CRA II) for a temporary opportunity supporting clinical research operations. This…
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A
Warehouse Associate
adecco
Ontario, CA
- $20 USD / hour
Adecco is currently assisting a local Customer in their search for Warehouse Associate positions in Ontario, CA. This is a great opportunity to further your existing skills as a Warehouse…
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Paraplanner
Stratos Wealth Partners
Redwood City, CA
This is the first step on PFP’s planning career path (Paraplanner → Associate Advisor → Service Advisor → Lead Financial Advisor → Partner), with a target of about three years in the role…
Added just now
Associate Financial Advisor
Stratos Wealth Partners
Redwood City, CA
Compensation: $90,000 – $124,000 base salary, depending on experience and level (Associate Advisor Level 1 or 2), plus annual performance bonus eligibility and benefits.
Added just now
GT
Corporate Associate (Mid to Senior Level) NY
Greenberg Traurig, LLP
NY
- $320,000 to $440,000 USD / year
…employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance,…
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ADMINISTRATIVE COORDINATOR - FINANCE
Village Center Community Development District
The Villages, FL
Medical Insurance (fully paid for employee single coverage)
Added 1 min ago
E
Business Office Manager
Elderwood
Burlington, VT
- $60,840 to $79,092 USD / year
…business office operations, manage accounts receivable, support insurance and Medicaid billing processes, and help ensure the financial well-being of our facility while supporting the…
Added 1 min ago
Store Manager
Rural King
Monticello, IN
Competitive pay• Medical, dental, and vision insurance• Paid time off and paid holidays• 401(k) with company match• Associate discounts• Career growth and promotion opportunities•…
Added 1 min ago
SB
FACULTY - CANCER CENTER
Sanford Burnham Prebys Medical Discovery Institute
San Diego, CA
- $106,505 to $195,500 USD / year
…Institute is seeking outstanding candidates for Assistant or Associate Professorships. Suitable candidates will hold an PhD, MD, or MD/PhD and have a strong, proven research track record in…
Added 1 min ago
SM
Assoc Dir, Program and Project Management
Servier Monde
Boston
- $162,000 to $192,000 USD / year
The Associate Director of Program and Project Management is a strategic leadership position within the Infrastructure & Operations (I&O) organization. This role is responsible for…
Added 1 min ago
Employment Specialist
Harbor Brand
Defiance, OH
Associate degree in counseling, social work or closely related field; or
Added 1 min ago
FA
Inventory Control Specialist
Floor and Decor Outlets of America, Inc.
Whitehall, PA
- From $15.5 USD / hour
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Added 1 min ago
CRM Marketing Specialist
1-800 Contacts
Draper, UT
As a Digital Marketing Associate on our CRM team, you’ll help plan and execute seasonal and promotional campaigns that reach a broad customer audience and make a meaningful contribution to…

Segra

Customer Care Supervisor

Kansas City, MO, United States

Salary Range: $64,050.00 - $72,000.00

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Job details

Pay: Salary Range: $64,050.00 - $72,000.00
Posting language: English
Posted: Nov 9, 2026

Original job description

Segra is searching for a qualified and experienced Customer Care Supervisor to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Customer Solutions Center 24/7/365 Supervisor provides direct support to the CSC personnel to better utilize strengths and build team cohesion to provide efficient first call resolution support for Segra customers while providing efficient higher-tiered support for the Repair, troubleshooting/resolution of voice services, tier I support for data/internet services and moves/adds/changes/disconnects. Serve as a 2nd level escalation point and works directly with upper management. Define, maintain, and enhance the policies and procedures of the CSC. This position includes but is not limited to overseeing the achievement and maintenance of KPIs; developing a team of skilled representatives; collaborating with internal organizations to better serve our customers and the needs of the business.

Qualifications

5+ years prior contact center (call center) experience required
3+ years of supervisory experience required
5+ years of customer service experience required
3+ years of technical (any) experience preferred
Associate degree in technology field or 5+ years professional level experience; or an equivalent combination of education and professional level experience required

Key Competencies:

Flexibility to work overtime as needed
Persuasive communication with both internal and external customers.
Must possess a strong work ethic in supporting customer needs, by being responsive and consistent
Ability to coach, train, and motivate employees and evaluate their performance
Analytical, efficient, and thorough
Proficiency with technology, especially computers, software, applications, and phone systems. Efficiency in Microsoft Office Suite is required.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave
Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $64,050.00 - $72,000.00

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

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More about this job

Skills

Customer service
CSC
Troubleshooting
Communication skills
Motivate employees
Microsoft Office

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