Application Engineer, Robotics

Securitas Technology is the world's largest provider of commercial security technology services with revenues of $3.5 annually. Our parent company, Securitas AB, is a global security services leader whose security guards and risk intelligence help protect businesses and communities around the world, generating ~$15 billion in annual revenue. At Securitas Technology, headquartered in Northeast Ohio, our more than 13,000 colleagues across 40 countries are united by a shared purpose of helping make the world a safer place. The Application Engineer, Robotics will bring robots and other physical AI technologies into real-world security operations. This is a hands-on, client-facing opportunity for an early-career engineer who enjoys learning how technology works, solving practical problems, and turning ideas into applications that clients can use. You will work in the exciting and growing field of physical AI with an emphasis on robotics & AI, helping turn emerging tech into practical solutions for real-world security challenges. The Application Engineer, Robotics will own the operation, testing, and demonstration of robots and other physical AI technologies for security purposes. As the program develops, you may help establish robotics programs for end-user clients, supporting site assessments, deployment planning, configuration, training, software integrations, and ongoing improvement. If you have a passion for emerging tech and have spent time building, programming, testing, engineering, or troubleshooting such technologies, this is an opportunity to put that experience to work. You will work directly with robots, manufacturers, clients, operations, and commercial teams to find out what works in the field, what does not, and the appropriate implementation paths. What You'll Do

• Learn and operate the robots: Master setup, controls, software, and safe operation. Support security-focused trials and day-to-day operation in real-world environments.
• Demonstrate to clients and employees: Prepare demonstrations around client needs, explain capabilities and limitations, answer technical questions, and manage live demonstrations professionally.
• Keep robots ready for the field: Maintain demonstration readiness, complete pre-operation checks, and coordinate with manufacturers on software updates, basic troubleshooting, and service needs.
• Develop practical applications: Test security tasks and accessories, identify useful client applications, and document performance, limitations, and lessons learned.
• Support the commercial and operations teams: Help evaluate client requirements and capture feedback from demonstrations and trials. Translate technical findings into clear recommendations.
• Help build client robotics programs: As the program evolves, support site assessments, robot configuration, operating procedures, user training, software development, and deployment plans that fit client security needs.
• Monitor robotics and physical AI developments: Track manufacturers, products, and emerging capabilities. Evaluate and recommend technologies to leadership based on practical security applications, actively part of the physical AI team.

Desired Skillset

• 1-4 years of relevant professional experience. Recent graduates with strong hands-on robotics experience are encouraged to apply.
• A degree in robotics, mechatronics, electrical engineering, mechanical engineering, computer engineering, or a related technical discipline.
• Hands-on experience in collegiate or professional robotics programs, supported by projects, competitions, research, internships, or work experience.
• Excellent presentation, communication, and interpersonal skills, including the ability to explain technical concepts to nontechnical audiences.
• Ability to interface effectively with executive leadership, presenting technical findings and recommendations clearly and professionally.
• A practical understanding of hardware, software, and troubleshooting, with the ability to learn unfamiliar systems quickly.
• Basic knowledge of IP video camera technology and video management software (VMS) preferable.
• Experience setting up and configuring network communications, including Wi-Fi.
• Reliable documentation skills and a disciplined approach to recording test results, issues, and operating procedures.
• Willingness to travel to client sites, demonstrations, trials, and manufacturer training as business needs require.

Successful Candidates Typically Demonstrate

• Technical curiosity: You want to understand how a robot works and where it can deliver real value.
• Ownership and work ethic: You prepare thoroughly, follow through, have a strong work ethic, and stay with a problem until it is resolved.
• Practical judgment & integrity: You take safety seriously and have high integrity and values consistent with Securitas.
• Client focus: You listen, ask useful questions, and connect technical capabilities to operational needs and market value.
• Teamwork: you work well has part of a team with common objectives, while specialized in your field.

Why This Role Work on robots and other physical AI technologies with a real purpose. Join the exciting and growing field of robotics, helping bring emerging technology into real-world security applications that help make the world a safer place. Build hands-on technical experience, spend time in the field, and help shape how robotics is used in security, bringing real value to clients. This role offers the opportunity to grow from operating and demonstrating robots to helping clients build robotics programs as an integrated part of their security ecosystem.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.