Security Command Center Operator - Full Time

Security Operations Center Specialist - Full Time Site Location: Seattle, WA Wage: $28.90/HR

Available Schedules:

1. Friday - Monday (Grave)
2. Tuesday - Saturday (Day / Swing) Apply Today & Join Our Security Team!!

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialisation for their assignments, help safeguard people, property, and information. We are looking for an experience Security Operations Center Specialist (SOC) to join our team in Downtown Seattle. The SOC operations 24/7 using open-source material to find, research, and assess potential safety or security concerns to the client, employees, and community members. Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

What Your Day May Look Like

• Continuously identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders to support critical decision-making.
• Collaborate with cross-functional teams to develop and implement effective, best-in-class security programs and strategies.
• Monitor and respond to all security, communications, and fire/life safety systems and alarms within the designated area.
• Receive and respond to routine and emergency calls via phone, intercom, and two-way communication systems, providing clear direction and guidance during incidents.
• Coordinate and dispatch security rovers and patrols, receiving and assessing reports from field personnel.
• Document routine and critical incidents accurately using established reporting systems, logs, and shift reports.
• Assist in the response to major incidents impacting the client, including developing and refining protocols and crisis management practices.
• Escalate complaints, unusual activity, and critical events without delay to the upper leadership.
• Maintain strict control and accurate logging of all Control Room equipment and keys and immediately report missing or damaged items and systems to management.
• Issue emergency notifications in accordance with site post orders.
• Provide recommendations to management for productivity improvements, cost reduction, physical security enhancements, and post order updates.

Requirements

• Must be 18 years of age or older.
• High School Diploma or GED required.
• 1+ years of professional experience in customer service & 1+ years of security required.
• Intermediate to advanced computer / technology skills needed.
• Must be able to work independently and provide excellent customer service.
• Must be able to conduct patrols throuhgout shift.
• Must have the ability to remain calm under pressure and remain vigilant throughout shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• Must have strong observational skills, excellent communication abilities, and quick decision-making capabilities.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.