Security Alarm Analyst - Full Time

Security Alarm Analyst - Full Time Location: Seattle, WA Role Type: On-site Schedule: Friday - Monday 11am-9:45pm Pay Rate: $32.00/HR At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security. We provide specialized guarding services and outstanding technology tailored to our prestigious clients. Our world-class services are designed to incorporate a high degree of technological content. As an Alarm Analyst, you serve as the central point of contact for our client's global safety and security operations. Your day-to-day focusses on real-time alarm monitoring, swift incident triage, and acting as the coordination lead when safety events occur. You work side-by-side with client stakeholders to dispatch local responders, maintain critical communication channels, and route accurate, actionable data to key enterprise stakeholders. What Your Day Will Look Like

• Utilize AI-enabled tools and multiple information sources for continuous real-time surveillance.
• Proactively identify, assess, and escalate potential safety and security risks across the enterprise.
• Serve as the primary point of contact to investigate and triage incoming system alarms.
• Lead initial response workflows for safety concerns on building premises using established SOPs.
• Dispatch Security Officers, a primary on-site responder for incident investigation and resolution.
• Coordinate appropriate emergency response services, including fire, medical, or law enforcement, as needed.
• Partner with external vendor staff and operational teams to escalate and resolve incidents efficiently.
• Assist with maintaining real-time communication channels to give key stakeholders clear visibility into ongoing crises and business interruptions.
• Manage security data and information flow to empower data-driven decision-making across the global enterprise.
• Handle sensitive and confidential security information with high discretion and integrity to protect assets and intellectual property.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 1+ years of experience in Security and 1+ years of experience in customer service experience.
• Strong computer / technology skills needed.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal / written communication.
• Conflict resolution and de-escalation skills a plus!
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• All candidates must be willing to participate in Securitas’ pre-employment screening process, including drug screen and background investigation.

Join our team and help make our world a safer place. See a different world.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.