GSOC Operators, WIlmington

Global Security Operations Center (GSOC) Operator Wilmington, MA Securitas is seeking motivated, experienced security professionals to join our team at a beautiful corporate campus in Wilmington, MA. We currently have openings within our Global Security Operations Center (GSOC) for individuals who are alert, detail-oriented, and comfortable working in a fast-paced security environment. These positions offer an opportunity to be part of a professional security operation where technology, communication, and situational awareness play an important role in protecting people, property, and business operations. Available Positions

• 1st Shift: Tuesday-Saturday 8am-4pm
• 2nd Shift: Tuesday-Saturday 4pm-12am

What You Will Do

• Monitor security systems, alarms, CCTV, and access control platforms.
• Respond to security incidents, alarms, and emergency situations in a timely and professional manner.
• Monitor and assess incoming security-related information and escalate concerns as appropriate.
• Communicate with on-site security personnel, management, and emergency responders.
• Maintain accurate incident logs, activity reports, and shift documentation.
• Support daily GSOC operations while maintaining a high level of awareness and professionalism.
• Follow established security protocols and procedures to help maintain a safe and secure environment.

What We Are Looking For

• Previous security experience is required.
• Previous Control Center or Security Operations Center experience is strongly preferred.
• Strong computer skills and the ability to navigate multiple systems and platforms.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to remain composed in a fast-paced environment.
• Ability to exercise sound judgment, prioritize tasks, and respond appropriately to changing situations.
• Professional demeanor and a commitment to providing excellent service.

Why Join Securitas? At Securitas, we believe in making the world a safer place. When you join our team, you become part of a global organization that values Integrity, Vigilance, and Helpfulness.

We offer a competitive compensation package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Holiday Pay
• Career advancement and professional development opportunities
• Employee Assistance Programs

If you have security experience and are ready to take the next step into a professional security operations environment, we'd love to hear from you!

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Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.