GSOC Operator

Global Security Operations Center (GSOC) Operator Location: Houston, TX Pay: $20+ DOE / $22+ (Military Experience)

Schedule:

Position Overview We are seeking a highly motivated and detail-oriented GSOC Operator to join our team in Houston, TX. This role requires an individual who can effectively manage multiple tasks in a fast-paced Global Security Operations Center (GSOC) environment while maintaining a high level of accuracy and professionalism. The ideal candidate is computer-savvy, experienced in security operations, and capable of communicating clearly via phone and radio while monitoring and reporting security-related activities.

Key Responsibilities

• Monitor security systems, including CCTV cameras and alarm systems, in real time
• Identify, assess, and respond to security incidents and escalate as necessary
• Communicate clearly and effectively via phone and radio with internal teams and external partners
• Document and report incidents with accuracy and attention to detail
• Maintain situational awareness across multiple systems simultaneously
• Follow established protocols, procedures, and emergency response guidelines
• Provide timely updates and reports to supervisors and stakeholders
• Support overall GSOC operations with a high level of professionalism and urgency

Qualifications & Requirements

• Experience:
• Minimum 4+ years of experience in Security, Law Enforcement, or Corrections (preferred)
• Technical Skills:
• Strong computer proficiency and ability to learn new systems quickly
• Experience using surveillance cameras and monitoring software preferred
• Core Competencies:
• Ability to multitask and perform under pressure in a high-expectation environment
• Strong written and verbal communication skills
• Ability to speak on the phone and radio while accurately documenting information
• Critical thinking and decision-making abilities
• High level of attention to detail and situational awareness

Work Environment

• Fast-paced GSOC setting requiring constant monitoring and communication
• High-performance expectations with multiple simultaneous responsibilities
• Collaborative team environment focused on safety and security

Preferred Qualifications

• Military experience (eligible for higher starting pay)
• Prior GSOC or security operations center experience
• Experience with incident reporting systems and dispatch tools

Compensation & Benefits

• Competitive hourly pay starting at $20+ DOE
• $22+ for candidates with military experience
• Opportunity to work in a professional, high-impact security environment

Security Guard / Securitas Security/ North Houston / TXDPS License # B00100

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.