Office Services Representative (Onsite)

Securian Financial is seeking a dependable, detail-oriented Office Services Representative to join our team. In this hands-on role, you'll help ensure mail, documents, and packages are processed accurately and efficiently to support our business operations.

This is a great opportunity for someone who enjoys staying active, working with a collaborative team, and learning new skills. Previous mailroom experience is a plus, but we're most interested in individuals who bring a positive attitude, strong work ethic, and willingness to learn.

Schedule: Monday–Friday, 6:30 a.m.–3:00 p.m. (100% onsite)

What You'll Do

• Receive, open, sort, and distribute incoming mail and packages.
• Prepare and organize documents for scanning and digital processing, following specific business requirements.
• Use mail tracking systems, scanning equipment, and other technology to process documents.
• Provide responsive customer service to internal business partners, answering questions and resolving issues.
• Collaborate with teammates, cross-train on responsibilities, and adapt to changing daily priorities.

What We're Looking For

• Dependable, reliable, and committed to teamwork.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks.
• Good communication, customer service, and problem-solving skills.
• Basic computer proficiency, including Microsoft Office, and comfort learning new technology.
• Willingness to learn new processes and take on a variety of responsibilities.
• Ability to stand for periods, perform repetitive task regularly, and occasionally lift up to 50 pounds, with or without reasonable accommodation.

Preferred: Previous experience in mailroom operations, document processing, shipping and receiving, or a similar environment.

** This role requires 5 days a week onsite at our Home Office in St. Paul, Minnesota.**

Preferred Skills:

Collaboration, Office Services

The estimated base pay range for this job is:

$15.87 - $27.98 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job – it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what’s important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
• Leave programs: Securian’s flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian’s 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members – including spouses, domestic partners and children – are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Environmental Health & Sustainability
• Mental Wellness and Disability
• Pride at Securian Financial
• Securian Young Professionals Network
• Securian Multicultural Network
• Securian Women and Allies Network
• Servicemember Associate Resource Group

For more information regarding Securian’s benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).

Securian Financial is a drug-free workplace.

To view our privacy statement click here

To view our legal statement click here