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ELIGIBILITY SUPERVISOR - SES - 60019768
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BONIFAY, FL
A skills assessment test will be administered as part of the application process for this position.
Added 1 min ago
DC
Clinical Research Coordinator
Duke Careers
Durham, NC
- $59,829 to $101,959 USD / year
Completion of an Associate’s degree. Work requires a minimum of two years of relevant research experience. Completion of DOCR North Caroline state approved Clinical Research Apprenticeship…
Added 3 mins ago
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Warehouse Associate
Denver, CO
- $22 to $24 USD / hour
Are you dependable, hardworking, and someone who takes pride in a job well done? We're looking for a Warehouse Associate to join our Denver team!
Added 3 mins ago
Store Manager
Ross Stores, Inc.
Gaithersburg, MD
Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and…
Added 3 mins ago
Assistant Store Manager
Ross Stores, Inc.
Leesburg, VA
…merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the…
Added 3 mins ago
Cyber Analytics Application Engineer
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CYC LINTHICUM HEIGHTS, MD · Linthicum Heights, MD · Linthicum Heights
Are you passionate about building innovative solutions that support mission-critical intelligence operations? CACI is seeking an experienced Application Engineer to join our team in…
Added 3 mins ago
Sales Operations Segment Lead, RPS and USI Retirement
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Global Sales Operations is part of Global Sales Management (GSM), which also includes Client Skills, the Global Sales Experience Team (GSET), Global Sales Analytics and Insights (GSAI), and…
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Senior Hospice Patient Care RN Manager
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Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Added 4 mins ago
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Kid to Kid Dunwoody Sales Associate
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Dunwoody, GA
- $10 to $11.5 USD / hour
We’re looking for part time and full time Sales Associates to join the team at our Kid-to-Kid Dunwoody location. Must be available to work a minimum of 2 shifts per week, including some…
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Kid to Kid Lawrenceville Sales Associate
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We’re looking for part time and full time Sales Associates to join the team at our Kid-to-Kid Lawrenceville location. Must be available to work a minimum of 2 shifts per week, including…
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CO
Part-Time Administrative Assistant
CITY OF GEORGETOWN
Georgetown, KY
- $22.12 USD / hour
- Part-time
Training and/or Experience: Associate degree in Public Administration/Business Administration or closely related field supplemented by three years’ work experience, preferably with general…
Added 4 mins ago
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Retail Sales Associate - Part Time
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6361 103rd St Jacksonville, FL · Jacksonville, FL
- $16.5 USD / hour
- Part-time
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach…
Added 4 mins ago
TC
Maintenance Technician III - Lighthouse
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- $28 to $30 USD / hour
Schedule: Full-time; Tuesday-Saturday 8AM-5PM; Afterhours work may be required, as needed
Added 5 mins ago
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Delivery Driver
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- $18.75 to $19.75 USD / hour
Aaron’s Delivery Drivers are an integral part of ensuring positive customer experiences. This fast-paced, store-based role includes driving, installing, moving, and picking up merchandise,…
Added 5 mins ago
AI
Delivery Driver
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Aaron’s Delivery Drivers are an integral part of ensuring positive customer experiences. This fast-paced, store-based role includes driving, installing, moving, and picking up merchandise,…
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Site Supervisor DoD Manufacturer Site
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…dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we…
Added 6 mins ago
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Become a Part-Time HP Retail Sales Associate!
Added 6 mins ago
Associate Manager, Health, Safety, and Environmental
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Residence Based, KY
The Associate Manager, Health, Safety & Environment serves as a trusted business partner to site and operations leaders, supporting the development of a high-performing, compliant, and…
Added 6 mins ago
Senior Manager, Training & Development, Obesity & Related Conditions - U.S. Remote
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Home Health RN Branch Director in Seattle WA (Relocation Provided)
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PATIENT SERVER (PART TIME)
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Stafford, VA
- $15.5 to $16.5 USD / hour
- Part-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 7 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
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- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 7 mins ago
Accounting Technician - Oregon State Hospital, Salem Campus
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United States
The Accounting Technician position is part of the Business Services Department’s Accounting and Banking Office at the Oregon State Hospital (OSH). The Accounting and Banking Office delivers…

Securian Financial Group

Customer Operations Spec

Saint Paul, MN, United States

$21.54 - $37.64 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.

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Job details

Pay: $21.54 - $37.64 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview:

This role provides routine customer service and administrative support, with daily interaction with customers ensuring that good customer relations are maintained through written communication and the phone. As part of a production-focused team, the ideal candidate will be comfortable managing a high volume of work while maintaining accuracy, professionalism, and a strong commitment to resolving customer needs.

Responsibilities include but not limited to:

Engage daily with our customers; policyholders, channel partners, distribution partners, and third parties through professional written communication and through the phone.
Research policies and products and provide customers with information to accurately respond to questions, resolve service needs, and support on administrative and policy change requests.
Understand, interpret, and clearly explain current policy agreements, features, values, policy status, and applicable procedures.
Facilitate a variety of customer and policy service requests, including premium payments, loan transactions, allocation changes, website navigation, transaction processing, and troubleshooting.
Manage workload by multitasking effectively, prioritizing competing responsibilities, and taking ownership of individual work to meet service level agreements, deadlines, and customer satisfaction

Qualifications:

Excellent verbal communication skills presenting a friendly and professional manner at all times
Strong attention to detail, maintaining accuracy while meeting deadlines
A genuine commitment to providing a positive service experience
Customer service focused mindset
Effective written communication skills, providing grammatically correct and concise correspondence
Ability to learn and articulate Individual Life products and procedures
Ability to work quickly and accurately under pressure while balancing urgent requests, routine responsibilities, and shifting business needs
Ability to work well independently and as a team member
Be a contributing member of a team partnering with co-workers across the department to provide better service to our customers, offering recommendations for improving how we do business
Ability to work overtime upon request
Strong and collaborative team player

Securian Financial believes in hybrid work as an integral part of our culture. This position requires residence within a reasonable commuting distance (90 minutes) of our St. Paul office. Within that area, the role may be performed remotely or in a hybrid environment based on associate preference and business needs, and periodic in-person attendance may be required for training, onboarding, team collaboration, performance support, or other business-related activities.

Preferred Skills:

Team Player, Verbal Communications, Working Independently, Written Communication

The estimated base pay range for this job is:

$21.54 - $37.64 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job – it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what’s important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian’s flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian’s 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members – including spouses, domestic partners and children – are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

Environmental Health & Sustainability
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group

For more information regarding Securian’s benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).

Securian Financial is a drug-free workplace.

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