Lead Direct Support Professional

SHIFT

Monday – Friday and every other weekend 7:00am – 3:30pm and flexibility to accommodate individual needs and schedule variations.

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JOB DUTIES

• Provide hands-on, person-centered support to individuals, including assistance with daily living activities, personal care, community integration, and medication administration.
• Serve as a role model and informal leader for other DSPs, promoting teamwork, professionalism, and high standards of care.
• Support the House Manager with day-to-day operations, including shift scheduling, staff support, documentation review, and supply inventory.
• Assist with training and mentoring new staff and providing guidance on best practices, documentation, and agency policies.
• Monitor the completion and accuracy of daily logs, medication administration records (MARs), and other required documentation.
• Communicate regularly with supervisors about individual needs, staff concerns, and house operations.
• Take initiative in identifying and resolving minor issues related to care, staffing, or the physical environment of the home.
• Participate in team meetings, Person-Centered Plan (PCP) meetings, and training as required.
• Ensure the home remains clean, safe, and compliant with all licensing and regulatory requirements.
• Provide shift coverage or fill in during emergencies as needed.
• Demonstrate initiative and leadership qualities aligned with the responsibilities of a future House Manager.
• Drive individuals to medical appointments, community outings, day programs, and other activities, ensuring safety, timeliness, and appropriate documentation.
• Other duties as assigned

EDUCATION, LICENSES, & TRAINING

• High school diploma or equivalent required; some college coursework in Human Services, Healthcare, or a related field preferred.
• Successful completion of DSP 2 training required, or ability to complete within a designated timeframe.
• Demonstrated reliability, professionalism, and strong interpersonal skills.
• Willingness and ability to take on additional responsibilities with the goal of progressing to a House Manager role.
• Strong written and verbal communication skills.
• Knowledge of DDA regulations, Person-Centered Plans (PCPs), and documentation procedures is a plus.
• Valid driver’s license, clean driving record, and ability to safely transport individuals using agency vehicles.
• Ability to work flexible hours, including evenings, weekends, and holidays, based on program needs.

EXPERIENCE

• Minimum of 1–2 years of experience as a Direct Support Professional in a residential setting.
• Prior experience with medically fragile children or similar demographics is a plus

PHYSICAL DEMANDS/WORKING CONDITIONS

• Intermittent physical activity including walking, standing, sitting, lifting and supporting clients.
• Incumbent may be exposed to virus, disease and infection from patients and specimens in working environment.
• Incumbent will be required to work at any facility owned by Second Family, Inc. and be responsible for own transportation.
• Incumbent will be scheduled based on operational need. (standard-shift, rotating shift, standby, on-call)

KNOWLEDGE and ABILITIES

• Understanding of person-centered care and support strategies for individuals with developmental disabilities.
• Ability to lead by example and promote a positive, respectful, and team-oriented work environment.
• Basic understanding of administrative responsibilities within a group home setting.
• Confidence in handling crisis situations and making decisions in the absence of a supervisor.
• Ability to manage multiple priorities while maintaining a focus on quality and compliance.
• Proficiency with basic computer applications and documentation systems.
• Knowledge of safe driving practices and the ability to navigate to appointments and community destinations reliably.

Monday – Friday and every other weekend 7:00am – 3:30pm and flexibility to accommodate individual needs and schedule variations.