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Safety Coordinator
COMFORT FLOW HEATING CO
Springfield, OR
Work with the HR Manager to identify applicable legal requirements, regulatory obligations, and government reporting requirements related to safety operations.
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CE
Sales Associate
Claires Essentials LLC
Livermore, CA
- $16.9 to $18.9 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
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CE
Sales Associate
Claires Essentials LLC
Pleasanton, CA
- $16.9 to $18.9 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
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Part-Time Manager
Claires Essentials LLC
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- $11 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
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Preconstruction Vendor Manager
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Monitor bid solicitation process and supplement as needed to ensure proper vendor coverage (typically a minimum of 3 committed quotes unless agreed with the Preconstruction Director or Div.…
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Regional Safety Manager
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McKee Utility Contractors is now hiring a Regional Safety Manager for an ongoing project in Dallas, TX!
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Mitigation Technician
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Torrance, CA
- $25 to $35 USD / hour
…function of this role, or during the application or interview process, please contact us so that we can engage in an interactive discussion with you about possible…
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Special Assistant
Kent, OH
…applicants for a Special Assistant reporting to the Sr. Business Manager of the college, supporting the college administration, programs and functions including, but not limited to business…
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Technical Program Manager - Offshore Engineering & Sustaining Operations
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As a Technical Program Manager - Offshore Engineering and Sustaining Specialist you will be responsible for;
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Studio Manager
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Central Park, CO
- $24 to $28 USD / hour
Stretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of our studios.
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Studio Manager
Stretch Zone - 1028
Fort Collins, CO
- $24 to $28 USD / hour
Stretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of our studios.
Added 1 min ago
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Site Manager
Broetje Automation
Kinston, IL
- $55 to $60 USD / hour
Analyses plant operations and key metrics to maintain operational efficiencies within each department
Added 1 min ago
Customer Operations Representative
Redwood Logistics
Chicago, IL
Reports To: Senior Manager of Strategic Operations
Added 1 min ago
Logistics Analyst
Celestica International LP
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…results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general Supervision. Situations not covered by standard…
Added 1 min ago
Import/Export Analyst
Celestica International LP
Fort Worth, TX
…results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general Supervision. Situations not covered by standard…
Added 1 min ago
Finance Manager - Timbrook Honda of WInchester
Timbrook Automotive Inc
Winchester, VA
The Finance Manager is responsible for overseeing the finance process, supporting dealership profitability, and delivering a professional customer experience. Responsibilities include:
Added 1 min ago
National C&I Training Specialist
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…excellence across Packard Culligan's Commercial & Industrial (C&I) operations. This role ensures technicians and sales teams nationwide are professionally trained, technically proficient,…
Added 2 mins ago
Senior Operations Manager (Operations Manager I)
DHL
Atlanta, GA
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000.
Added 2 mins ago
Senior Operations Manager (Operations Manager I)
DHL
Atlanta, GA
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000.
Added 2 mins ago
Senior Operations Manager (Operations Manager I)
DHL
Atlanta, GA
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000.
Added 2 mins ago
Senior Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)
Turner & Townsend
Remote, United States
The Senior Project Manager provides consulting services for our financial services client account to help achieve the company's strategic business objectives. Projects consist of regional…
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Project Manager III - OPS
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Project Manager III – Operations: 5–7 years of project management experience, including at least 3 years of project or team leadership, 3 years working with project life cycle…
Added 2 mins ago
Director, Global Total Rewards, People Operations & HR Technology
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In this role, you will shape global compensation, benefits and incentive programs while also leading People Operations, HR systems, payroll governance, workforce data and reporting. You…
Added 2 mins ago
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Product Marketing Manager
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- $120,000 to $140,000 USD / year
DataSpring is seeking a Product Marketing Manager to execute commercialization program success across our portfolio of provider and member data solutions, including customer-centric…
Added 2 mins ago
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OPS ADMINISTRATIVE ASSISTANT II - 71900138 1
State of Florida
TALLAHASSEE, FL
- $17.33 USD / hour
This position serves under the Business Manager II in IT Policy Development & Planning. This position coordinates background investigations for prospective contract staff assigned to FDLE…

SCT Recruiting

VoIP Systems Support/Administrator

Orlando, FL, United States

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Job details

Experience: 3+ years of experience supporting VoIP, Hosted PBX, or Unified Communications platforms
Posting language: English
Posted: Nov 2, 2026

Original job description

Who We Are

Smart City Telecom is Central Florida's trusted hometown telecommunications provider. Since 1969, we have been personally serving and seamlessly connecting our neighbors and businesses with the world. With decades of experience delivering fast, reliable fiber internet, hosted voice, and managed services, we have grown alongside the communities we serve while staying true to the values that got us started. We instill confidence every day by delivering reliable solutions and brilliant service, and we are always looking for talented people who share that commitment.

About the Role

The VoIP Systems Support/Administrator supports the configuration, provisioning, and day-to-day administration of our cloud-based voice and unified communications platform, handling account setup, system testing, troubleshooting, and end-user support. Reporting to the Manager, VoIP Services, this role brings strong VoIP and telephony administration skills to our cloud-based voice deployments, working closely with engineering, NOC, and field services teams to keep our hosted voice services running reliably for customers. We instill confidence every day by delivering reliable solutions and brilliant service, and this role is central to keeping that promise for our hosted voice customers.

What the Role Involves

Assisting with installations and deployments of Hosted Voice solutions for new and existing customers
Configuring and provisioning user accounts, extensions, devices, call queues, auto attendants, hunt groups, and voicemail services
Managing Local Number Portability (LNP) requests and coordinating porting activities with carriers and customers
Performing system testing, including inbound/outbound calling, E911 validation, voicemail, call routing, and feature verification
Troubleshooting IP phones, ATAs, softphones, and related equipment
Providing end-user and administrator training on hosted voice systems and web portals
Processing MACD (Moves, Adds, Changes, and Deletes) requests, trouble tickets, and other service modifications
Maintaining accurate implementation and customer documentation
Supporting solution documentation for Hosted Voice deployments, under the direction of engineering
Monitoring basic network performance indicators, including QoS, VLAN configuration, bandwidth utilization, and voice quality metrics, to support troubleshooting
Supporting SBC, SIP trunking, and cloud voice platform administration
Collaborating with engineering teams on service enhancements and infrastructure improvements
Following established technical standards, deployment procedures, and best practices
Working alongside technicians on Hosted Voice provisioning, troubleshooting, and deployment methodologies
Providing escalation support for service-impacting issues
Coordinating activities with Sales, Engineering, Operations, NOC, and Field Services teams
Participating in customer conference calls, installation scheduling, and project status reviews
Diagnosing and resolving SIP signaling, registration, routing, codec, and call quality issues
Reviewing packet captures and call traces to help identify service impairments
Troubleshooting LAN/WAN connectivity affecting VoIP services
Working directly with carriers and vendors to resolve escalated service issues

What We're Looking For

3+ years of experience supporting VoIP, Hosted PBX, or Unified Communications platforms
Strong understanding of SIP, RTP, TCP/IP, VLANs, DHCP, DNS, and QoS
Experience with cloud voice platforms, PBX systems, and IP telephony
Knowledge of number porting processes and carrier relations
Experience configuring IP phones and related voice equipment
Strong customer service and communication skills
Ability to manage multiple tasks and priorities simultaneously
Strong problem-solving skills, with the ability to diagnose and resolve complex technical issues
Strong documentation skills, with close attention to detail in following technical standards and processes
Valid Driver's License with a satisfactory driving record

Nice to Have

Experience with Netsapiens, RingCentral, Microsoft Teams, CRM integration, or similar platforms
VoIP or Unified Communications certifications
Experience working on projects independently
Bachelor's degree in a technical discipline or related field, preferred, not required
Bilingual in English and Spanish

Working Conditions

Availability to participate in an after-hours on-call rotation, responding to service-impacting issues outside standard business hours as required
On-site work schedule; schedule may vary depending on business needs
Primarily indoor office environment, with prolonged sitting and extended use of computer and telephony equipment
Occasional participation in customer conference calls and project meetings outside standard hours, as needed to support installations or escalations
Occasional driving to customer or field sites to support technicians and field operations, in a safe and responsible manner during adverse weather conditions or heavy or light traffic

What We Offer

Competitive Salary Commensurate with Experience
Medical, Dental, and Vision
Supplemental Benefits - Accident, Critical Illness, Hospital Care
Life and Disability
Flexible Spending Accounts
401K with Match
Life Assistance and Wellness Plan
Vacation, Personal, Sick, and Holiday Pay
Ongoing Professional Development & Educational Reimbursement Program
Team Member Recognition Programs

Additional Requirements

As part of our standard hiring process, employment with Smart City Telecom is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle check. Job-related concerns identified during the background screening process will be evaluated on a case-by-case basis. Smart City Telecom is a drug-free workplace and participates in E-Verify to confirm the employment eligibility of all new hires.

Our Commitment

Smart City Telecom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, consistent with our belief that great people do great things. We do not discriminate based on race, color, national origin, citizenship, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, pregnancy, disability, genetic information, veteran status, or any other status protected by law, at any stage of employment from recruiting through advancement. If you need an accommodation to complete the application process, please contact Human Resources.

Additional Disclosures

The responsibilities described in this posting indicate the general nature and level of work performed and are not intended to be a comprehensive list of all duties. Job duties and responsibilities are subject to change based on evolving business needs.

In any materials submitted, applicants may redact or remove age-identifying information, such as age, date of birth, or dates of school attendance or graduation, without penalty.

Smart City Telecom does not require payment of any kind from job applicants during the recruitment process. All legitimate openings are posted on our official website or communicated through official company email addresses. Job offers requesting payment are not affiliated with Smart City Telecom.

Smart City Telecom is not accepting unsolicited assistance from search firms for this position. Resumes submitted without a valid, signed agreement in place with Smart City Telecom Human Resources will be considered the property of Smart City Telecom, and no fee will be paid if a candidate is hired as a result.

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More about this job

Skills

Troubleshooting
Call routing
Documentation
SIP
Sales
Scheduling
LAN
WAN
DHCP
DNS
Customer service
Communication skills
Problem solving
Attention to detail
Valid driver's licence
Microsoft Teams
Bilingualism
Recruitment

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