COORDINATOR, DEVELOPMENT INFORMATION SERVICES

ABOUT US:

Scripps Research is a nonprofit biomedical institute ranked as one of the most influential in the world for its impact on innovation. We celebrated our 100-year legacy in 2024. This significant milestone marks a century of seminal discoveries in immunology, infectious diseases (such as COVID-19, flu, HIV), neuroscience, heart disease, cancer, and more. Located in La Jolla, California, the institute houses six research departments, multiple Nobel laureates, a top-ranked graduate school and a leading postdoctoral training program. Scripps Research encompasses two elite and highly innovative institutes, the Calibr-Skaggs Institute for Innovative Medicines and Scripps Research Translational Institute, which merge foundational studies in biology, chemistry and computer science with translational science to produce pioneering drugs and advances in digital and precision medicine. Together, we cultivate new scientific leaders and expand the frontiers of knowledge to deliver medical breakthroughs impacting human health around the globe. If you have a passion for making a difference, this could be your opportunity to join our transformative team.

POSITION TITLE: Coordinator, Development Information Services

POSITION SUMMARY:

The Coordinator, Development Information Services (DIS) supports the four DIS pillars: gift administration, prospect management and research, records management, and business intelligence. Reporting to the Executive Director of DIS, this role keeps day-to-day work moving across gift processing, prospect research, record updates, and reporting, and provides scheduling, administrative support, and data entry for the team. The Coordinator role offers broad exposure to every part of a development operation.

RESPONSIBILITIES & DUTIES:

Prospect Management & Research

• Conduct basic prospect research and build profiles; help prepare event bios and research snapshots.
• Update prospect and constituent records in Blackbaud NXT, including fundraiser portfolio assignments, management stages, classifications, and deferred categories.
• Partner with the PMR team on wealth screening, including adding results to the CRM and reviewing outdated screenings.
• Schedule fundraiser portfolio reviews and prepare materials.

Gift Administration

• Enter gifts and pledge payments accurately and on time, following gift coding guidelines and internal controls.
• Review gift documentation to verify donor intent and support compliance with IRS acknowledgement requirements along with Scripps Research gift policies.
• Prepare receipts and acknowledgements; track open pledges and send reminders.
• Open and sort Development mail, log gifts, and securely prepare checks for deposit with Accounts Receivable.
• Scan and file gift documentation per retention policy and share with the gift processing team and Accounts Receivable.
• Support reconciliation with Finance and gift processing reporting.
• Respond to general gift inquiries from the shared inbox and support the Director of Gift Administration.
• Provide administrative support to the Executive Director of DIS.

Records Management

• Locate and update contact information for key constituents, including alumni, postdocs, and other prospects.
• Partner with the Manager of DIS on data clean-up projects, lists and mailings, and record maintenance (including deceased records), keeping records consistent with DIS data standards.
• Assist with periodic data audits, help document procedures and identify process improvements.

Business Intelligence & Reporting

• Support quality assurance reports and KPI distribution.
• Provide basic Power BI dashboard support, answer staff how-to questions, and send BI notification emails (e.g., data delay notices).

Administrative Support & Data Entry

• Schedule meetings and coordinate calendars for the DIS team; prepare materials, take notes, and track follow-up items.
• Help maintain the DIS Dropbox and SharePoint site, support Freshservice tickets (e.g., routing), and perform basic CRM data entry.

General

• Follow confidentiality, donor privacy, and data security practices at all times.
• Perform other duties as assigned.
• Details of established essential functions for this position will be addressed/discussed during the interview process.

REQUIREMENTS:

• Bachelor’s degree (or equivalent combination of education and experience) and 1+ years of experience in advancement services, fundraising operations, prospect research, or a related field.
• Experience with a donor CRM; Blackbaud NXT strongly preferred.
• Strong attention to detail and commitment to data accuracy; ability to handle confidential donor, prospect, and financial information with discretion, including checks and payment documents.
• Strong organizational skills, including scheduling and managing multiple priorities in a deadline-driven environment.
• Demonstrated ability to process high volumes of data accurately and within specified deadlines.
• Excellent interpersonal, customer service, and written communication skills, with the ability to collaborate with fundraisers, finance, and IT.
• Intermediate Excel skills; working knowledge of Power BI; familiarity with SharePoint, Dropbox, and Microsoft 365.
• While subject to change based on business needs, this is an on-campus position requiring a minimum of 4 days per week working onsite from our La Jolla campus, with flexibility to work 1 day per week remotely from home.

Preferred:

• Higher education or healthcare philanthropy experience.
• Knowledge of gift processing standards (CASE, IRS guidance).
• Experience with data clean-up or import projects.
• Familiarity with prospect research and wealth screening tools.

COMPENSATION:

The expected hiring range for this position is $31.00 to $38.00, commensurate with experience.

COMPREHENSIVE BENEFITS INCLUDE:

• Employer Contributed Retirement Plan – Depending on eligibility, employees receive an employer contributed retirement plan (no employee contribution required) and the option to contribute to a 403(b) (which is similar to a 401(k) using your own pre or post-tax dollars)
• Full Suite of Health and Welfare plans including three medical plan options (including an HSA available option), dental, vision, life insurance, disability, EAP and more
• Access to Flexible Spending Accounts (Medical/Dependent Care)
• Competitive vacation and sick leave policies
• Free, on-site parking

The above statements describe the level of work performed and expected in general terms. The statements are not intended to list all the responsibilities, duties and/or skills required of employees so classified, and the content herein is subject to change due to the business needs of Scripps Research, with or without notice. Furthermore, nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Scripps Research staff.

EEO Statement:

The Scripps Research Institute is an Equal Opportunity Employer. We promote diversity of thought, culture and background in the fields of science. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status. Underrepresented individuals are encouraged to apply.