Sr Analyst, HR Shared Services

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Senior Analyst, HR Shared Services who will join our team. This position will be a hybrid role, splitting your time between your home office and our Scotts Miracle-Gro world headquarters in Marysville, a suburb of Columbus, OH. As a Senior Analyst, HR Shared Services, you will serve as a lead contributor within our HR Shared Services ecosystem. This role is designed for a process-oriented professional who thrives at the intersection of operational excellence and associate experience. You will manage complex HR programs, provide escalated support to our global associate population, and act as a critical resource for the internal HR community. Reporting directly to the Director, HR Operations, you will play a key role in driving data integrity, process automation, and the continuous improvement of our HR service delivery model. What you'll do in this role: * HR Program Ownership - Lead the end-to-end administration of specific HR programs (e.g., Backgrounds Investigations & Pre-Employment Screening Program, Visa Sponsorship Program, Unemployment Claims Management, etc). - Monitor program health through audits and metrics, ensuring all activities align with company policy and legal requirements. - Partner with Centers of Excellence (COEs) to transition new programs or policy changes into the Shared Services operational workflow. * Centralized Associate & HR Support - Act as a Tier 2 escalation point for complex associate inquiries that require deep policy knowledge or system expertise. - Provide dedicated operational support to the internal HR Business Partner (HRBP) community, streamlining their administrative tasks so they can focus on strategy. * Operational Excellence & Data Governance - Conduct regular audits of the Human Resources Information System (HRIS) to ensure 100% data integrity. - Identify bottlenecks in current HR workflows and design scalable, automated solutions to improve the associate experience. - Maintain and update the HR Knowledge Base and Standard Operating Procedures (SOPs) to ensure consistent service delivery. * Reporting & Analytics - Generate HR operational dashboards to track SLA performance and case volume trends as needed. - Provide ad-hoc reporting for the Director, HR Operations to support strategic decision-making. What you'll need to be successful: * Bachelor's Degree, Human Resources, Business Administration * 4 - 7 Years of experience preferred * 5+ years of progressive HR or HR Shared Services experience with a focus on compliance-driven programs. * Proficiency with HRIS platforms (e.g., SAP, Workday, Oracle). * In-depth knowledge of HR policies, employment law, and procedures. * Demonstrated ability to manage vendor relationships and drive performance outcomes. * Excellent analytical skills with the ability to interpret data and provide actionable insights. * Strong interpersonal, communication, and organizational skills; able to influence and collaborate across levels of the organization. * Proven ability to balance daily execution with long-term program strategy. <