Archived listing. The details below describe a past opening.
Location
This position is a 100% in-person role. The successful candidate will be expected to work in person on all scheduled workdays and must reside in Omaha, NE.
Description
The Assistant Store Manager is responsible for supporting the Store Manager in staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, supports a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Assistant Store Manager exemplifies Scooter's Coffee core values.
Essential Duties & Responsibilities
- Ensure consistent and quality customer experience through execution of brand beverage recipes and techniques, and fostering the Scooter's 'Amazing' customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Support Store Manager in interviewing, training, and developing staff to demonstrate all company standards in customer experience and operations
- Support ongoing performance feedback and development for staff members, in partnership with the Store Manager
- Maintain accountability in employees using progressive discipline process; partner with Store Manager
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales/performance metrics
- Encourage and support full team participation in setting store goals
- Ensure all cash handling, point of sale system, safety, and operations procedures are performed in an accurate, consistent manner
- Maintain awareness of daily, weekly, and quarterly financial reports
- Maintain accountability for store operations including but not limited to ordering, scheduling and inventory counts
Qualifications
- 1+ years of supervisory experience in a restaurant or retail environment
- Ability to work a full-time, flexible schedule
- Embody and model core values and mission statement of Scooter's Coffee
- Ability to effectively teach and lead others
- Excellent communication and interpersonal skills
- Passion for working with people
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Strong problem-solving, multi-tasking, and administrative skills
- Ability to anticipate and respond to customer needs
- Detail oriented and self-motivated
- Ability to work in a fast-paced environment and handle multiple duties
- Ability to work with hands on one- and two-handed activities constantly throughout a day
Physical Demands and Environment
Able to meet the following physical demands, either with or without a reasonable accommodations:
- Regular and predictable attendance
- Stand for extended periods of time throughout a day
- Lift, carry, push, and pull objects up to 25 pounds frequently throughout a day
- Sit, stoop, climb, kneel, and crouch occasionally throughout a day
- Hear, se, and speak within a loud environment
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.