Jobs in the United States

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Added 3 hours ago
T
People Services Associate
TEKsystems
Phoenix, AZ
- $28 to $34.47 USD / hour
Experience within the gaming, entertainment, or technology industries.
Added 8 hours ago
OFFICE MANAGER- BOD
COMANCHE
LAWTON, OK
Must obtain and maintain all licenses, certifications, and permits required by CNE, including a Comanche Nation Gaming Commission (CNGC) Gaming License, as a condition of continued…
Added 10 hours ago
Assistant General Manager - Cafe New Venue Opening New York
Tao Group Hospitality
New York, NY · NY
Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
Added 11 hours ago
Associate, DC 2
accobrands
Booneville, MS
The Distribution Center Associate II performs a variety of material handling and warehouse operations to support efficient shipping and receiving activities. This role is responsible for…
Added 11 hours ago
RU
RazerStore Seasonal Retail Sales Associate (KOP)
Razer USA Ltd
King of Prussia, PA
- $13.3 to $24.8 USD / hour
As a Seasonal Retail Sales Associate at the RazerStore, you will be crucial in delivering outstanding customer service and ensuring a positive shopping experience during our peak season.…
Added 11 hours ago
RU
RazerStore Sales Associate (FT, ORL)
Razer USA Ltd
Orlando, FL
- $15.1 to $28.1 USD / hour
As a RazerStore Sales Associate, you will be a key brand ambassador, providing exceptional customer service and driving sales of Razer's cutting-edge gaming hardware and accessories. You…
Added 12 hours ago
Associate E-commerce, Logistics & Customer Service Specialist
Catface
Austin, TX
Added 12 hours ago
Associate Concept Artist - Merch
Catface
Austin, TX
We're looking for an Associate Merchandise Concept Designer to join that team in Austin, TX. This is a hands-on role for a designer who wants to own ideas from the blank page all the way to…
Added 12 hours ago
Graphic Designer
Ko-Kwel Casino Resort Coos Bay
North Bend, OR
Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern…
Added 12 hours ago
Accounts Payable Supervisor
[2002 Corporate] Golden Entertainment LLC
United States
…we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact.…
Added 12 hours ago
Casino Marketing Coordinator (Caesars New Orleans)
Caesars Entertainment
New Orleans, LA
Must be at least 21 years of age and be able to obtain a LA gaming license.
Added 12 hours ago
Sr Staff Attorney - Government
Yuhaaviatam of San Manuel Nation
Highland, CA
Under the direction of the VP Associate General - Government, the Senior Staff Attorney – Government provides legal advice and support to the Yuhaaviatam of San Manuel Nation (YSMN) and its…
Added 12 hours ago
Sr Staff Attorney - Government
Yuhaaviatam of San Manuel Nation
Highland, CA
Under the direction of the VP Associate General - Government, the Senior Staff Attorney – Government provides legal advice and support to the Yuhaaviatam of San Manuel Nation (YSMN) and its…
Added 12 hours ago
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation
Highland, CA
Associate’s degree in Computer Science or related field preferred.
Added 12 hours ago
Food & Beverage Supervisor, Food Court
Yaamava Resort & Casino at San Manuel
Highland, CA
Associate’s degree in hospitality management, food service, business, or a related field is required.
Added 12 hours ago
CO
Applications Developer, Office of Information Technology, PGCB Bureau of Adminis
Commonwealth of Pennsylvania
Harrisburg, PA
- $78,925 to $119,844 USD / year
Added 13 hours ago
SO
OPERATIONS ANALYST I - 41500145
State of Florida
TALLAHASSEE, FL
- $39,000 to $40,950 USD / year
The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms,…
Added 13 hours ago
SO
WT: EVIDENCE PROPERTY MANAGER - 41500302
State of Florida
OCALA, FL · JACKSONVILLE, FL · SARASOTA, FL
- $50,000 to $60,000 USD / year
The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms,…
Added 14 hours ago
Assistant Slot Shift Manager
Spokane Tribe Resort & Casino
Airway Heights, WA
Ensure compliance with all applicable gaming regulations, internal controls, and departmental policies, including requirements of the Gaming Commission and applicable state and federal…
Added 14 hours ago
Food & Beverage Assistant Manager
Hollywood Casino at The Meadows
Washington, PA
Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is…
Added 14 hours ago
LUXURY SERVER (FT)
Hollywood Casino at Greektown
Detroit, MI
Guide guests through premium cigars, spirits, wine, beer, cocktails, food offerings, and pairing recommendations within the associate’s training level.
Added 14 hours ago
HC
Slot Technician
Hollywood Casino Morgantown
Morgantown, PA
- $18 USD / hour
…Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business…
Added 19 hours ago
SURVEILLANCE DIRECTOR
Cabazon Band of Cahuilla Indians
Indio, CA
The Surveillance Director is responsible for the overall management, administration, and operation of the Gaming Commission surveillance department. This position ensures the effective…
Added 1 day ago
Bilingual German Test Associate
ManpowerGroup
Tempe, AZ
Experis is seeking a Bilingual German Test Associate to join our team. As a Test Associate, you will be part of the QA team supporting quality-focused testing efforts across assigned…
Added 1 day ago
Bilingual Japanese Test Associate
ManpowerGroup
Tempe, AZ
Experis is seeking a Bilingual Japanese Test Associate to join our team. As a Test Associate, you will be part of the QA team supporting quality-focused testing efforts across assigned…

Scientific Games, LLC

Manager, Tech Ops Engineer

United States

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Job details

Experience: Minimum 5 years of progressive technical management experience, supporting enterprise-scale transactional platforms
Posting language: English
Posted: Oct 30, 2026

Original job description

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary As a technology innovator in the global lottery and interactive gaming industries, Scientific Games is an exciting place to work. We drive innovation, champion groundbreaking ideas, and bring meaning to our work every day.

The Site Operations Team delivers Tier 2 support for lottery systems and interactive service operations across multiple jurisdictions. This includes managing operating systems, relational databases, web hosting in virtual environments, and proprietary software support.

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the primary technical liaison between customers, internal departments, and corporate support. It provides guidance to the Tech Ops Engineers and other operations staff, ensuring seamless collaboration and efficient support workflows. The Manager, Tech Ops Engineering reports directly to the General Manager.

This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.

RESPONSIBILITIES

Continuously monitors online system performance, identifying and reporting anomalies or incidents to Management, Corporate, and Operations Support Teams.
Provides tier-2 support for all incidents, coordinating and managing resolution efforts until issues are fully resolved.
Ensures timely communication of incidents and reports to the Lottery as required.
Leads the Site Team’s participation in projects, ensuring assigned tasks are completed on time, meet quality standards, and comply with contractual obligations.
Overseas the development and maintenance of operational procedures to enhance efficiency and standardization.
Coordinates, manages, and conducts continuous training on operational processes, procedures, and best practices to maintain system reliability.
Manages the deployment of software into the production environment, ensuring minimal disruption and adherence to best practices.
Ensures the regular patching and upgrading of operating systems, middleware, and applications, ensuring alignment with corporate and Lottery standards, as well as industry best practices.
Team Management:
Responsible for hiring and managing staff in accordance with corporate guidelines.
Reviews and evaluates work performed by the Tech Ops Engineers and other operations staff.
Mentors, monitors, and provides ongoing guidance to operational staff.
Effectively communicates with all levels of management to address and resolve operational challenges efficiently.
Must be available to work flexible hours as required to support operational needs.
Provides backup support by filling in for absent team members as needed.
Performs all job functions and additional responsibilities as assigned.

QUALIFICATIONS & EXPERIENCE

Associate degree in computer science or related field of study required; bachelor’s degree preferred
Minimum 5 years of progressive technical management experience, supporting enterprise-scale transactional platforms
Experience in the lottery and gaming industry is considered an asset
On call 24x7 for operational support
Knowledge of ITIL best practices for incident and problem management
Technical experience:
Proficiency with Linux operating systems
Knowledge of data storage and management systems, including relational and non-relational database management systems
Experience with containerization and orchestration strongly preferred (Docker, Podman, Kubernetes)
Solid understanding of infrastructure virtualization (e.g., VMWare) and Storage Area Networks (SAN)
Solid understanding of network communications fundamentals.
Experience with people management tasks, including hiring and managing employee performance
Excellent organizational and interpersonal skills
Ability to develop and maintain positive working relationships
Ability to communicate with all levels of management
Comfortable collaborating within a distributed team across multiple geographic locations.
Ability to quickly learn and understand new technologies
Strong time management skills

COMPENSATION

$125,000 annually + 10% annual bonus

Qualifications

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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More about this job

Skills

Collaboration
Coaching
Reporting
Communication skills
Computer science
ITIL
Linux
Data storage
Database management systems
Docker
Kubernetes
VMware
SAN
Team leadership
Interpersonal skills
Time management

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