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Added 22 mins ago
RT
CHIEF ENGINEER
RAINMAKER TEAM LLC
Lexington, KY
- $18 to $20 USD / hour
The Chief Engineer is responsible for overseeing the maintenance, repair, and overall physical condition of the hotel property. This position ensures that all building systems, guest rooms,…
Added 24 mins ago
Plant Engineer 1 – Melter and Offgas Systems
Amentum
Richland, WA
The Plant Engineer is responsible for technical activities relating to operations and maintenance of plant equipment during Engineering, Commissioning, and Operations. The Melter and Offgas…
Added 24 mins ago
Software Development Manager, Management Plane
Amazon
Seattle, WA
Added 24 mins ago
Software Development Engineer, Ads Agentic Solutions
Amazon
Seattle, WA
We are looking for a strong Software Development Engineer to help us evolve the tools, services and frameworks we provide. We seek that rare combination of a solid coding background, a…
Added 24 mins ago
Software Development Manager , AWS DynamoDB
Amazon
Seattle, WA
…world. We believe it is always Day 1, and we keep improving the service and adding new…
Added 53 mins ago
Sr Engineer - Identity Governance & Administration (Remote)
United Airlines
Chicago, IL
The Senior Engineer – Identity & Access Management is primarily responsible for advanced operational support of a large, complex Identity and Access Management (IAM) system with hands-on…
Added 1 hour ago
H
Software Systems Engineer - GitHub Enterprise
HP
Vancouver, WA
- $105,050 to $161,800 USD / year
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Added 1 hour ago
Electrical Field Engineer - Kiewit Power Constructors
Kiewit
Lenexa, KS
As an Electrical Construction Field Engineer, you will be the primary electrical engineering lead on the EPC project; you will be expected to be a job-site leader in health and safety,…
Added 1 hour ago
SA
Technician, Field Service - Regional (Denver, CO)
Sysmex America
Denver, CO
- $40,123 USD / year
We currently have a great opportunity for a Regional Field Service Technician. We currently have a great opportunity for a Field Service Technician. The Field Service Technician (FST) is…
Added 2 hours ago
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Construction Equipment Maintenance Engineer
Galvin Brothers Inc
GREAT NECK, NY
- $90,584 USD / year
TITLE: Construction Equipment Maintenance Engineer REQUIREMENTS: Associate's Degree in Mechanical Engineer or Related Field and 5 months of experience in job offered. JOB DUTIES:…
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Principal Engineer Transmission Planning
Avangrid Service Co
BIBLE SCHOOL PARK, NY
Added 2 hours ago
Engineer Facilities Engineering UPW/W/WWT
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ROUND LAKE, NY
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PMTS, PEX Engineer Quantum
GlobalFoundries
ROUND LAKE, NY
About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's…
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Engineer Substation
Avangrid Service Co
BINGHAMTON, NY
Engineer - Substations Location: Rochester, Binghamton, Brewster or Mechanicville, NY Reports to: Manager - Projects Unit Work Type: Office, 5 Days The salary range for this position is…
Added 2 hours ago
Engineer Protection & Control
Avangrid Service Co
BINGHAMTON, NY
Job Title: Engineer - Protection & Control Reports to Manager, Unit Projects Reports in office to: Binghamton, NY The salary range for this position is based on experience level ranging…
Added 2 hours ago
Associate Engineer Distribution Planning
Avangrid Service Co
ROCHESTER, NY
Associate Engineer - Distribution Planning Reports to: Manager - Distribution Planning Location: In Office, Rochester NY The base salary range for this position is dependent upon experience…
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Engineer Substation
Avangrid Service Co
ROCHESTER, NY
Added 2 hours ago
Principal Engineer Transmission Planning
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Electrical Engineer Substation Lead
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Added 2 hours ago
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Campus Graduate Masters Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate…
Added 2 hours ago
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Campus Graduate Masters Full-Time Engineer - 2027 Software Engineer II, Enterprise Technology Services- New York, NY
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New York, NY
- $89,250 to $150,250 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 2 hours ago
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Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 2 hours ago
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Campus Undergraduate Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
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At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate…
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Introduce Yourself Civil Engineering Careers at IMEG
IMEG Consultants Corp
NEW YORK, NY
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RealTime PreSales Engineer (Technical Solutions Architect)
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NEW YORK, NY
…for clients using FactSets proprietary platforms and global service network.Role OverviewAs a Real-Time Pre-Sales Engineer (Technical Solutions Architect), you will leverage FactSets…

Scientific Games, LLC

Manager, Tech Ops Engineer

United States

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Job details

Experience: Minimum 5 years of progressive technical management experience, supporting enterprise-scale transactional platforms
Posting language: English
Posted: Oct 30, 2026

Original job description

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary As a technology innovator in the global lottery and interactive gaming industries, Scientific Games is an exciting place to work. We drive innovation, champion groundbreaking ideas, and bring meaning to our work every day.

The Site Operations Team delivers Tier 2 support for lottery systems and interactive service operations across multiple jurisdictions. This includes managing operating systems, relational databases, web hosting in virtual environments, and proprietary software support.

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the primary technical liaison between customers, internal departments, and corporate support. It provides guidance to the Tech Ops Engineers and other operations staff, ensuring seamless collaboration and efficient support workflows. The Manager, Tech Ops Engineering reports directly to the General Manager.

This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.

RESPONSIBILITIES

Continuously monitors online system performance, identifying and reporting anomalies or incidents to Management, Corporate, and Operations Support Teams.
Provides tier-2 support for all incidents, coordinating and managing resolution efforts until issues are fully resolved.
Ensures timely communication of incidents and reports to the Lottery as required.
Leads the Site Team’s participation in projects, ensuring assigned tasks are completed on time, meet quality standards, and comply with contractual obligations.
Overseas the development and maintenance of operational procedures to enhance efficiency and standardization.
Coordinates, manages, and conducts continuous training on operational processes, procedures, and best practices to maintain system reliability.
Manages the deployment of software into the production environment, ensuring minimal disruption and adherence to best practices.
Ensures the regular patching and upgrading of operating systems, middleware, and applications, ensuring alignment with corporate and Lottery standards, as well as industry best practices.
Team Management:
Responsible for hiring and managing staff in accordance with corporate guidelines.
Reviews and evaluates work performed by the Tech Ops Engineers and other operations staff.
Mentors, monitors, and provides ongoing guidance to operational staff.
Effectively communicates with all levels of management to address and resolve operational challenges efficiently.
Must be available to work flexible hours as required to support operational needs.
Provides backup support by filling in for absent team members as needed.
Performs all job functions and additional responsibilities as assigned.

QUALIFICATIONS & EXPERIENCE

Associate degree in computer science or related field of study required; bachelor’s degree preferred
Minimum 5 years of progressive technical management experience, supporting enterprise-scale transactional platforms
Experience in the lottery and gaming industry is considered an asset
On call 24x7 for operational support
Knowledge of ITIL best practices for incident and problem management
Technical experience:
Proficiency with Linux operating systems
Knowledge of data storage and management systems, including relational and non-relational database management systems
Experience with containerization and orchestration strongly preferred (Docker, Podman, Kubernetes)
Solid understanding of infrastructure virtualization (e.g., VMWare) and Storage Area Networks (SAN)
Solid understanding of network communications fundamentals.
Experience with people management tasks, including hiring and managing employee performance
Excellent organizational and interpersonal skills
Ability to develop and maintain positive working relationships
Ability to communicate with all levels of management
Comfortable collaborating within a distributed team across multiple geographic locations.
Ability to quickly learn and understand new technologies
Strong time management skills

COMPENSATION

$125,000 annually + 10% annual bonus

Qualifications

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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More about this job

Skills

Collaboration
Coaching
Reporting
Communication skills
Computer science
ITIL
Linux
Data storage
Database management systems
Docker
Kubernetes
VMware
SAN
Team leadership
Interpersonal skills
Time management

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