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(1119856) Technical Product Owner - API Integrations
Diversified Services Network, Inc.
Chicago, IL · Peoria, IL · Irving, TX · Broomfield, CO
- $125,000 to $130,000 USD / year
Support API onboarding, credential management, documentation reviews, developer enablement, integration testing, and troubleshooting.
Added 1 min ago
Project Quality Manager - Power
Kiewit
Seminole, TX · Lubbock, TX · Carlsbad, NM · Lenexa, KS
Located on one of Kiewit’s project sites, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a site-specific quality plan and all other…
Added 1 min ago
Senior Manager, Data & AI Delivery
The Institute of Internal Auditors Inc
Lake Mary, FL
The IIA is seeking a hands-on, results-driven Senior Manager, Data & AI Delivery to lead the execution and operational governance of our enterprise data platform and AI solutions.
Added 2 mins ago
Account Manager
Swank Motion Pictures
St. Louis, MO
The Account Manager plays a critical role in driving customer success, strengthening relationships, and identifying opportunities for growth and innovation at Swank Motion Pictures. This…
Added 2 mins ago
Life Event Services Consultant I – Operations
Bank of America, National Association
United States
This job is responsible for delivering end-to-end case management support to employees and managers around complex, multi-dimensional life events. Key responsibilities include consulting on…
Added 3 mins ago
Supervisor, Client Services
Real Chemistry
Remote, United States
Experience with project management tools (Workfront, Asana) and digital marketing platforms, measurement, and reporting tools.
Added 3 mins ago
Consumer Salesforce Product Owner
Regions Bank
Birmingham, AL
Works with management and other stakeholders to understand and validate business strategy and vision and customer needs
Added 3 mins ago
Senior Principal Signals & Communications Engineering Specialist - RR&T
Burns Engineering, Inc.
Philadelphia, PA · Riverside, CA
Burns Engineering provides professional engineering design and project management services for transportation, facilities, and infrastructure projects. We help our clients attain their…
Added 3 mins ago
Digital Design Manager
Burns Engineering, Inc.
Orlando, FL · Ste 3110 Austin, TX · IA · NY · Seaside Plaza 201 S. Orange Avenue Suite 940 Orlando, FL · Suite 600 Philadelphia, PA · 10733 Sunset Office Drive Suite 215 St. Louis, MO · 400 North Tampa Street Suite 925 Tampa, FL
Burns Engineering provides professional engineering design and project management services for transportation, facilities, and infrastructure projects. We help our clients attain their…
Added 4 mins ago
ZT
2027 Summer Internship (US) - Software Engineer, AI Features & Product Convergence, Zebra Task Manager
Zebra Technologies Corporation
Kennesaw, GA
- $33 to $40.5 USD / hour
Summer Project: New AI features in Form Creator, product convergence, and new products:
Added 4 mins ago
Accounts Receivable Manager - Cigna Healthcare - Remote
The Cigna Group
United States
3+ years of experience in benefits and claims administration and/or relationship or project management experience
Added 4 mins ago
BH
Client Marketing Manager
Bright Horizons Chil
Westminster, CO
- $72,000 to $93,000 USD / year
The Client Marketing Manager plays a key role in driving engagement, awareness, and utilization of Bright Horizons services across a portfolio of valued client accounts. This strategic…
Added 4 mins ago
Senior Director, Enterprise Infrastructure
Wingstop Global Support Center
Dallas, TX
…user computing and workplace productivity solutions,) identity management platforms, global cloud strategy, cloud governance including FinOps/cloud economics, global infrastructure…
Added 5 mins ago
Professional Land Surveyor
Arcadis
Columbus, OH
We are seeking an experienced Registered Professional Surveyor / Survey Manager to lead and support surveying operations in Ohio. This position will be responsible for the technical…
Added 5 mins ago
PH
Regional Compliance Manager
Pivotal Housing Partners LLC
Lawrence, IN
- $65,000 to $73,000 USD / year
Coordinate with the Director of Regulatory Compliance, the Senior Project Manager and the Yardi Director to accurately set up new properties in Yardi.
Added 5 mins ago
PH
Regional Compliance Manager
Pivotal Housing Partners LLC
Jackson, MI
- $65,000 to $73,000 USD / year
Coordinate with the Director of Regulatory Compliance, the Senior Project Manager and the Yardi Director to accurately set up new properties in Yardi.
Added 5 mins ago
Senior Project Manager
SUNSHINE ENTERPRISE USA LLC
Sanford, FL
Strong understanding of contract administration, risk management, financial forecasting, and project financial reporting
Added 5 mins ago
Principal Creative Intelligence Analyst
Tinuiti
Remote, United States
…media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and…
Added 5 mins ago
Director, Patient Services
CareMetx
Remote, United States
Under the general direction of the designated manager the Director is typically responsible for a strategic business unit or an entity within a strategic business unit. The Director may…
Added 5 mins ago
IT Manager
Oracle
Abilene, TX
Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and…
Added 6 mins ago
Assistant General Counsel
ARCO Companies
Charlotte, NC · Chicago, IL · Cincinnati, OH · Downers Grove, IL · Houston, TX · King of Prussia, PA · St. Louis, MO · Tampa, FL
…constructing a team of experts in architecture, design, engineering, project management, and business services. #LI-JM4…
Added 6 mins ago
Senior Project Manager
WCM White Cap Management LLC
Remote, United States
Owns and drives multiple projects from inception through completion. Reviews and manages project business cases to identify cost and labor needs and presents projects to senior management…
Added 6 mins ago
Design & Drafting Manager
WCM White Cap Management LLC
United States
…communication, as well as creating reports and updates for members of management. Serves as a liaison between team members and other functions to get tasks done in a timely…
Added 6 mins ago
Tank Cleaning Technician I
Clean Harbors
Westlake, LA
Checks equipment at the start of each shift; Hooks up and breaks down hoses using proper tools when directed by Operator or Project Manager.
Added 6 mins ago
W
Chief Operating Officer
WHEDco
Bronx, NY
- $175,000 to $200,000 USD / year
Lead the Housing and Real Estate team, currently comprised of a Director, an Asset Manager, a Project Manager, and two third-party property management companies, to strengthen the physical…

Science 37

IT Analyst

Morrisville, NC, United States
Raleigh, NC, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

This position is located onsite in our Morrisville, NC office.

POSITION OVERVIEW

Science 37 accelerates clinical research by expanding patient access to trials, leading to faster approvals and better health outcomes for all. Our solutions empower life sciences companies to reach diverse populations beyond traditional means of conducting clinical research.

The IT Analyst assists with daily helpdesk user issues, provides hands-on in-office technical support, supports facility and IT maintenance projects, and performs needed repairs and regular preventative maintenance of equipment. The IT Analyst will serve as the lead in managing equipment procurement, provisioning, and inventory control. The IT Analyst is responsible for supporting the Science 37 staff under the direction of the Associate Director, IT.

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

Provide full user support including but not limited to service desk tickets, emails, direct messages, and IT hotline calls during assigned 24-hour on-call rotations
Triage and assess all incoming requests/issues from any method of user communication (service desk, email, hotline calls, direct messages, walk-ups, etc.) and escalate to higher-tier support when necessary
Provide in-person, walk-up support to office staff for hardware, software, account, and peripheral issues
Set up, maintain, and troubleshoot conference rooms and meeting spaces, including video conferencing systems, displays, cameras, microphones, and other AV equipment; support meetings and events as needed
Perform first-line network troubleshooting, including Wi-Fi connectivity, wired connections, switches, access points, and cabling, and escalate complex network issues to the appropriate team or vendor
Set up and maintain office workstations, printers, and peripherals, including desk setups for new hires and office moves
Assist with device enrollment, provisioning, and basic management through the company’s MDM platform, including preparing devices with Apple Configurator, applying standard configurations, and supporting device wipes and reassignments during onboarding and offboarding
Lead in managing IT equipment inventory
Assist with managing procurement/provisioning vendor relationships and related processes in support of user onboarding and offboarding activities
Coordinate shipping and receiving of IT equipment for remote staff, including preparing and shipping devices for new hires, arranging returns during offboarding, processing repairs and replacements, and tracking shipments to keep inventory records accurate
Independently create both internal and external training documentation and provide user training when necessary
Collaborate with IT System Administrators on IT-related projects/tasks which may include but are not limited to new system implementations, system maintenance, routine audits/analysis, and other IT-related tasks
Coordinate with the Security Team for the office’s physical security and access control
Use expertise and experience to research and evaluate emerging technologies, hardware, and software
Accurately convey information/requirements necessary for each project/task

QUALIFICATIONS & SKILLS

Qualifications

The following qualifications are preferred and/or equivalent applicable experience

Bachelor’s Degree in a related technology field
Strong technical knowledge of computers and mobile devices (Macs, iPhones, iPads, Android, etc.)
Understanding of Google Apps; IP networks and equipment; Wi-Fi technologies; and printers
Basic familiarity with Mobile Device Management (MDM) concepts and tools such as Jamf, Kandji, Intune, or Apple Business Manager, and with Apple Configurator for device setup; hands-on experience is a plus but not required, and training will be provided
Hands-on experience troubleshooting basic network issues (Wi-Fi, switches, access points, cabling)
Experience setting up and supporting conference room and AV equipment (e.g., Zoom Rooms, Google Meet hardware, displays, and audio systems)
Knowledge of SSO (Okta)
Understanding of access control and physical security measures
Prior experience with in-person and remote user support and training

Skills/Competencies

Demonstrated ability to work independently with minimal supervision, take initiative, and see tasks through to completion
Demonstrated ability to successfully collaborate with people and manage projects/tasks
Demonstrated ability to meet timelines for deliverables, and flexibility to get the work done
Experience in managing multiple projects simultaneously and meeting expectations
Proactive problem-solving abilities and follow-through
Ability to adapt to a rapidly changing work environment and priorities
Successful situational responsive decision-making
Demonstrated ability to be resourceful
Demonstrated ability to foster concepts of teamwork and cooperation
Detail oriented
Results oriented
Exhibits excellent time management and organizational skills
Exhibits responsibility, ownership, accountability, and pride in one’s work
Customer service and interpersonal skills, including a professional, approachable presence for in-person support

Capabilities

Ability to communicate in English (both verbal and written)
Ability to ship/package/unpack equipment and supplies (up to 50 lbs.)
Up to 20% travel, as needed for project team meetings, client presentations and other professional meetings/conferences as needed

BENEFITS

At Science 37, our focus is to provide you with a comprehensive and competitive total reward package that supports you at all stages of your career - both now and into the future. Our success depends on the knowledge, capabilities, and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work that adds to your professional development.

Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.

Submit your resume to apply! To learn about Science 37's privacy practices including compliance with applicable privacy laws, please click here

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