HR Specialist - Relocation
- Pullman, WA, United States
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Original job description
----Job Description---- Are you passionate about creating exceptional employee experiences and helping people navigate important life transitions? As a Human Resources Specialist supporting relocation programs, you will play a key role in welcoming new employees to SEL by coordinating relocation services, temporary housing, employee reimbursements, and relocation logistics.
In this role, you will serve as a trusted resource for employees, recruiters, hiring managers, and internal partners throughout the relocation process. You will help ensure that employees and their families experience a smooth transition while maintaining the processes, and operational excellence that support SEL's relocation offerings.
This position offers a unique opportunity to build expertise across Human Resources, employee services, customer support, process improvement, and relocation program administration while making a meaningful impact on the employee experience.
What you'll enjoy:
This role combines Human Resources, customer service, project coordination, employee onboarding, and operational problem-solving. Each day brings new opportunities to support employees during one of the most important transitions of their careers while partnering across multiple functions to deliver an exceptional employee experience. The position offers broad visibility across HR and valuable experience in employee mobility and relocation program management.
Essential Duties and Responsibilities
- Provide a high level of customer service to internal and external customers.
- Serve as a primary point of contact for employees participating in relocation programs, responding to questions and providing guidance throughout the relocation process.
- Coordinate employee relocation activities, including temporary housing arrangements, move-related logistics, reimbursement processing, and communication with internal stakeholders.
- Manage SEL corporate apartment operations, including reservations, move-ins and move-outs, inventory management, maintenance coordination, cleaning arrangements, and occupancy tracking.
- Partner with recruiters, hiring managers, payroll, travel services, facilities, and relocating employees to ensure a positive relocation experience.
- Review and process relocation-related reimbursements, house-hunting trip expenses, and supporting documentation for accuracy and policy compliance.
- Maintain relocation records, housing inventories, tracking tools, and reporting metrics while ensuring confidentiality and data accuracy.
- Provide input to the development and support implementation of HR guidance, policies, procedures, and relocation program enhancements.
- Maintain current knowledge of relevant federal, state, and local regulations.
- Manage employee records, ensuring data accuracy and confidentiality.
- Maintain accurate records and manage reporting requests.
- Continuously identify, measure, and improve processes to increase efficiency and enhance the employee experience.
- Support special projects related to employee mobility, onboarding, employee services, and Human Resources operations.
- Other duties as assigned.
- Understand. Create. Simplify.
Required Qualifications
- B.A. or B.S. degree in related field or equivalent experience
- Minimum two years related experience or equivalent
- Proficient knowledge of MS Office
- Strong customer service experience
- Ability to maintain confidentiality and demonstrate discretion in handling sensitive information and data
- Demonstrated ability to handle/prioritize tasks in multiple disciplines
- Excellent communication and interpersonal skills
- Strong organizational and filing skills
- Strong writing, documentation, and speaking skills
- Ability to learn new skills and assume new responsibili To view the full job description, <a href="https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc1NDI2Ljg3NjlAc2VsaW5jY29tcC5hcGxpdHJhay5jb20">click here</>
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More about this job
Skills
- Logistics
- Program management
- Customer service
- Communication skills
- Inventory management
- Cleaning
- Payroll
- Documentation
- Regulatory compliance
- Reporting
- Confidentiality
- Improve business processes
- Onboarding
- Microsoft Office
- Prioritization
- Interpersonal skills