Archived listing. The details below describe a past opening.
Guest Services Representative – Front Desk
Be One of the First Welcoming Faces at The Cantio The Cantio | Tapestry Collection by Hilton | Muncie, Indiana
A new hotel. A fresh beginning. A welcome only you can give.
Something special is coming to Muncie - and we’re looking for friendly, caring Guest Services Representatives to help bring it to life. The Cantio, a new 97-room boutique hotel in the Tapestry Collection by Hilton, will offer inviting places to stay, dine, and gather - from a cozy café to a rooftop restaurant and lounge.
As part of our opening team, you’ll help create our very first guest experiences. Whether you’re welcoming a visitor, sharing a local recommendation, or helping resolve a concern, you’ll make The Cantio a place guests want to return to.
A Team You Can Be Proud to Join
At Schahet Hotels, we believe a great team makes all the difference. We’re proud to have been recognized as a Top Workplace for six consecutive years (2021–2026). Guided by our RISE values - Respect, Integrity, Service, and Excitement - we put our associates first, because when our team feels valued and supported, great hospitality follows.
How You’ll Make a Difference
• Make every welcome count. Greet guests warmly and handle check-ins and check-outs with care and accuracy.
• Be a helpful guide. Assist with reservations, answer questions, and share hotel amenities and local recommendations.
• Make each stay personal. Listen to guest needs, respond thoughtfully to concerns, and follow through on requests.
• Take care of the details. Process payments, maintain accurate guest accounts, and protect guest privacy.
• Work as one team. Partner with Housekeeping, Maintenance, and other departments to coordinate room readiness and guest requests.
• Help set the stage. Keep the front desk organized and welcoming, and participate in training to prepare for opening day.
What You Bring
• A welcoming personality and a genuine desire to help others.
• Strong communication skills and attention to detail.
• Comfort using computers and learning new systems.
• The ability to stay calm and organized while assisting guests and balancing tasks.
• Dependability and a team-focused attitude.
• Availability to work scheduled shifts, including weekends and holidays.
• Customer service or hotel experience is a plus - we’re happy to train someone with the right attitude and willingness to learn!
What’s Waiting for You
Benefits for eligible associates include medical, dental, and vision insurance; life insurance; paid time off (VPS); a 401(k) with company match; an Employee Assistance Program; and employee hotel discounts.
Welcome to Schahet Hotels! Watch our company video.
Help us make our first impressions lasting ones.
If you enjoy meeting people, making someone’s day a little easier, and being part of a team that cares, we’d love to meet you. Apply today to join The Cantio’s opening team!
Schahet Hotels is an equal opportunity employer committed to a workplace free from discrimination and harassment.