Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Quality Assurance Senior Manager
Amgen
Washington D.C., DC
Let’s do this. Let’s change the world. This QA Sr. Manager role will be responsible for the quality oversight of primary component suppliers. This person is an integral member of the Amgen…
Added just now
Technology Demand Admin-Staff or Senior
Intermountain Health
Washington, DC
The hiring manager is considering applicants who have experience working in a healthcare environment with an understanding of clinical workflows, patient care processes, and technology…
Added just now
Multi-Unit District Manager - Washington, DC
Tatte Bakery & Cafe
Washington, DC
…pastry baked to every guest interaction. The Multi-Unit District Manager plays a pivotal leadership role responsible for shaping the performance, culture, and growth of 5–8 cafés. This…
Added just now
AI Native Cloud and Platform Architect - Senior Manager
EY
Washington, DC
To qualify you must have
Added just now
Forensics and Integrity Services-Crisis and Investigations-PMO Engagement Management-Senior Manager
EY
Washington, DC
To qualify for the role, you must have
Added just now
O
Strategic Planning and Organization Program Manager
Oracle
Washington, DC
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added just now
Payer Middle Office / Technology / Operations Consultant, Senior Manager
PwC
Washington, DC
What You Must Have
Added just now
RN Trainer Auditor PRN
Intermountain Health
Washington, DC
Work collaboratively with SelectHealth’s HEDIS Manager, Quality Consultants, and Data Analyst
Added just now
RN Care Manager
Intermountain Health
Washington, DC
Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
Added just now
RN Care Manager
Intermountain Health
Washington, DC
Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
Added just now
Enhanced Registrar
Intermountain Health
Washington, DC
Responds to patients questions regarding billing process information and provides way-finding as needed.
Added just now
Security Cooperation Analyst
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
…operationally dominant partner nation combat systems. You'll work with program leadership to monitor cost, schedule, and performance of multiple projects using tools, including the Defense…
Added 1 min ago
Clinical Specialist, Cranial & Spinal Technologies - Austin, TX
MDU Medtronic USA Inc
Remote, United States
Must Have: Minimum Requirements
Added 1 min ago
District Service Mgr. - CRM, Nashville, TN
MDU Medtronic USA Inc
Remote, United States
In addition, the final candidate must have a driving record that meets company standards are required
Added 1 min ago
Workforce Planning Program Leader
Eleven Inc
SSC Irving, TX
The Workforce Planning Program Manager leads key programs, governance processes, and system-enabled practices that support enterprise workforce planning across Field and Store Support…
Added 1 min ago
VA&AE Strategic Business and Operations Manager
Ford
Dearborn, MI · Dearborn
This position is hybrid with a requirement to be onsite four or more days per week
Added 1 min ago
A
Project Manager
Actalent
Carson, CA
- $40 to $44 USD / hour
Job Title: Project Manager Product Development (Furniture)Job DescriptionThis Project Manager role sits within the Product Development team in the Furniture category and focuses on driving…
Added 1 min ago
BC
Senior Talent Development Specialist
Bechtel Corporation
Reston, VA
- $140,800 to $203,700 USD / year
…enterprise, while leveraging analytics, insights, and continuous improvement practices to optimize program…
Added 3 mins ago
Lead Technical PM Project/Program Manager
Analog Devices Inc.
NC · MA · NJ
Drive a culture of continuous improvement by ensuring post-release lessons learned activities for the program are completed
Added 3 mins ago
Paint Manager
Drive Automotive Industries of America, Inc.
Piedmont, SC
Must have experience with SPC principles and application, employee empowerment, supplier management, customer interface · Must have good computer skills
Added 3 mins ago
PC
Golf Course Attendant
Pyramid Captiva Management LLC
United States
- $18 USD / hour
…day-to-day requirements as provided by the Golf Operations…
Added 3 mins ago
Vice President, Program Manager – Delegated Authority
US HoldCo
NY
The Vice President, Program Manager – Delegated Authority is a senior leadership role responsible for helping build, execute, and scale Aviva Specialty’s delegated underwriting authority…
Added 4 mins ago
KM
Registered Nurse - Emergency Room - Full Time 12 Hour Day Shift (Union)
Keck Medicine of USC
Glendale, CA, CA
- $47.58 to $76.68 USD / hour
- Full-time
The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments;…
Added 6 mins ago
Sr Client Manager - LHB (California )
Luminare Health Benefits Inc.
Remote, United States
State insurance license required or obtained within 90 days from date of hire
Added 7 mins ago
Total Access Sales Manager
AIRGAS Airgas Safety, Inc.
Duluth, GA
Airgas is Hiring for a Total Access Sales Manager in Duluth, GA!

Scalo Inc.

IT Help Desk Technician

Pittsburgh, PA, United States

Apply on scaloinc.bamboohr.com About employer

Applications open in a new tab.

Job details

Experience: 1–2 years of help desk, desktop support or related IT experience (internships count).
Posting language: English
Posted: Nov 6, 2026

Original job description

About us:

Scalo Inc is the shared services company for the Scalo Companies, supporting construction businesses like Burns & Scalo Roofing, Scalo Solar Solutions, NexGen Metal Design Systems, and Burns & Scalo Roofing Ohio. We provide expertise in accounting, HR, safety, marketing, warehousing, and administration, allowing each company to focus on its core operations while benefiting from centralized support and innovation.

Position Summary:

The IT Help Desk Technician is the first point of contact for employees who need technology support at Scalo Inc. This role troubleshoots hardware, software, network and account issues across office and field locations, keeps users productive, and documents every request through to resolution. The technician also serves as backup support for AI and IT implementation projects.

Our Values Statement:

Every great company starts with great team members. At The Scalo Companies, we're looking for individuals who live our OWNERS values every day. We believe in taking ownership, winning together, never settling, elevating others, protecting our reputation, and putting safety first. If that sounds like you, we'd love to have you on our team.

Key Responsibilities:

User support

Respond to help desk tickets, calls, emails and walk-ups within defined service-level targets.
Diagnose and resolve issues with Windows desktops and laptops, printers, scanners, mobile phones and tablets.
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and company business applications, including accounting and project management software.
Escalate complex issues to senior IT staff or vendors and follow up until closed.
Provide remote support and travel to offices and field sites when on-site help is needed.

Accounts and access

Create, modify and disable user accounts in Active Directory / Entra ID and Microsoft 365.
Reset passwords, manage multi-factor authentication and assign security group permissions.
Process new-hire onboarding and employee offboarding on schedule.

Hardware and asset management

Image, configure and deploy computers, phones and peripherals.
Maintain an accurate inventory of IT assets, warranties and software licenses.
Coordinate hardware repairs, replacements and secure disposal.

Systems and security

Apply patches and updates and verify endpoint protection is current.
Perform basic network troubleshooting (Wi-Fi, VPN, switches, connectivity).
Monitor backups and report failures to the IT Manager.
Follow security policies and report suspected phishing or security incidents immediately.

AI and IT implementation support (backup)

Serve as backup support for AI tool and IT system rollouts, covering for the primary implementation lead when needed.
Help configure, test and deploy new AI tools and IT systems, and verify user access and permissions.
Train and support employees as they adopt new AI tools and systems, and gather their feedback.
Document implementation steps, known issues and usage guidelines in the knowledge base.
Follow company policies on AI use, data privacy and security, and report concerns to the IT lead.

Documentation and training

Log all work in the ticketing system with clear notes and resolution steps.
Write and update knowledge-base articles and how-to guides.
Train employees on hardware, software and security best practices.
Perform other IT duties as assigned.

Required Qualifications:

Strong organization and follow-through, with the ability to keep many open items (contracts, change orders, certified payroll, closeouts) moving to completion.
Comfortable contacting general contractors, owners, and subcontractors by phone and email to obtain documents and payments.
Customer focus, problem solving, learning orientation, detail-orientation, time management, thoroughness, and strong math skills.
Must possess the skills to interact with multiple Project Managers and Estimators.
Be able to shift from one project to another working with several Managers and Estimators at a time.
Proficiency in Microsoft Office (Outlook, Word, Excel, and Teams).
Minimum of two years of experience in an administrative, contract administration, or project coordination capacity, preferably in construction

Required Qualifications:

High school diploma or GED.
1–2 years of help desk, desktop support or related IT experience (internships count).
Working knowledge of Windows 10/11, Microsoft 365 and Active Directory.
Basic understanding of networking concepts: TCP/IP, DNS, DHCP, VPN and Wi-Fi.
Experience using a ticketing system.
Strong customer-service skills and patience explaining technical issues to non-technical users.
Clear written and verbal communication.
Ability to prioritize multiple requests and work independently.
Valid driver's license and reliable transportation for travel between locations.

Preferred Qualifications:

Associate's degree in Information Technology, Computer Science or a related field.
CompTIA A+, Network+ or Security+, or Microsoft 365 certification.
Experience with Intune, Autopilot or other device-management tools.
Familiarity with construction or accounting software such as Sage 300 CRE.
Experience supporting remote and field-based users.
Basic PowerShell scripting.

Physical Requirements:

Exposure to work - Office Work Environment.
Ability to occasionally move about inside the office to access and maintain file cabinets, office equipment, etc.
Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range.
Lift and/or move up to 50 pounds across office for various needs.
Ability to sit; Occasionally climb or balance, and stoop, kneel, crouch or crawl.

Benefits:

Profit Improvement Incentive
15 Days of Paid Time Off and 7 paid Company holidays
Health, Dental, and Vision Insurance
Company-paid life insurance
401(k) with company match
Short and Long-Term Disability Insurance options
Health Savings Account with company contribution
Employee Assistance Program (EAP)

Apply on scaloinc.bamboohr.com About employer

Report this job

Work requirements

Jobs in the United States