Jobs in the United States

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Project Manager - Life Cycle- Water Engineering
Great Lakes Water Authority
10100 E. Jefferson Detroit, MI
Follow security and safety policies and procedures in carrying out work duties
Added 1 min ago
Environmental Engineer Supervisor
Kentucky Personnel Cabinet
Frankfort, KY
By joining the Division of Water's Surface Water Permits Branch as the Environmental Engineer Supervisor of
Added 1 min ago
Clinical Data Engineer (Application Engineer)
Oregon Health & Science University
United States
The Clinical Data Engineer sits on the clinical data team within the broader Clinical Business Intelligence unit, alongside analysts, engineers, administrators, and architects. This…
Added 1 min ago
Software Development Engineer II - InsurTech
Expedia, Inc.
WA
We are seeking a backend-leaning full-stack engineer (≈70% backend) who thrives in high-scale, distributed systems and enjoys solving complex business problems in fintech and insurance…
Added 1 min ago
Data Engineer III
Expedia, Inc.
WA
Are you a data engineer looking to join a leading technology company? Are you passionate about data and everything it powers? Are you ready to help people travel, go from anywhere to…
Added 1 min ago
NH
Principal Software Engineer
Nomura Holdings, inc.
Jacksonville, FL
- $90,000 to $125,000 USD / year
…and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment…
Added 1 min ago
Application Security Engineer
Nintendo
Redmond, WA
This role is part of the IT: Information Security department at Nintendo of America (NOA) and provides hands-on application and AI security engineering for enterprise applications, APIs,…
Added 2 mins ago
Senior Site Reliability Engineer, SecOps
CMTelematics
Cambridge, MA
CMT is looking for a Senior Site Reliability Engineer, SecOps to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We…
Added 2 mins ago
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AV Technician
TEKsystems
Scottsdale, AZ
- $20 to $25 USD / hour
…experience comes from structured cabling, low voltage, telecom, security, or commercial AV, this is a great opportunity to join a company that values training, advancement, and long-term…
Added 2 mins ago
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Implementation Engineer- 61 And 62
TEKsystems
Scott Air Force Base, IL
- $28 to $40 USD / hour
…communications, team building and collaboration skills.An active Secret security clearance is required.DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent).Preferred…
Added 2 mins ago
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Windows Engineer
TEKsystems
Little Rock, AR
- $45 to $50 USD / hour
…will focus on patch management, configuration remediation, security hardening, and operational support for AI-identified vulnerabilities.Key Responsibilities Remediate vulnerabilities…
Added 2 mins ago
DA
Systems Integration Engineer Level II
Diverse Agile Solutions
Remote, United States
- $142,000 to $153,000 USD / year
Diverse Agile Solutions is seeking an experienced System Integration Engineer Level 2 to support complex public-sector modernization initiatives, with a primary focus on Health & Human…
Added 3 mins ago
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Junior Systems Engineer
TSTC
Washington, DC
- $85,000 to $105,000 USD / year
…federal government and we are looking for a Junior Systems Engineer for an immediate opportunity. The Systems Engineer will work independently and as part of a cross-functional team…
Added 3 mins ago
DevOps Engineer/Integrator (Secret Cleared)
MKS2 Technologies
Colorado Springs, CO
…customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being…
Added 3 mins ago
Senior Cloud Engineer
Energy Services Group
Houston, TX
The Senior DevOps / Cloud Engineer will lead the design, implementation, and optimization of scalable, secure, and highly available cloud and on-prem infrastructure. This role partners…
Added 3 mins ago
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Senior Software Engineer
GALT
San Diego, CA
- $160,000 to $200,000 USD / year
…the technical edge. We focus on rapid innovation in critical security challenges, particularly in developing advanced integrated communication systems for SWaP-constrained military airborne…
Added 5 mins ago
Lead Engineer, Full-Stack Engineering
Cencora
Remote, United States
We are seeking an experienced Lead Full-Stack Engineer to provide hands-on technical leadership for the development and delivery of complex, business-critical products and systems.
Added 5 mins ago
Health & Safety Engineer
ASRC Federal
Cape Canaveral Space Force Station, FL
ASRC Federal NetCentric is hiring a Health & Safety Engineer to work at Cape Canaveral Space Force Station.
Added 5 mins ago
Cape Superintendent
ASRC Federal
Cape Canaveral Space Force Station, FL
In this position, the Superintendent acts as the “eyes and ears” for the 1st SLS and the 45th Civil Engineer Squadron, monitoring unauthorized construction, excavation, and vehicle movement…
Added 5 mins ago
Clinical Data Engineer (Application Engineer)
Oregon Health & Science University
United States
The Clinical Data Engineer sits on the clinical data team within the broader Clinical Business Intelligence unit, alongside analysts, engineers, administrators, and architects. This…
Added 6 mins ago
MB
Senior Equipment Dispatcher
Massachusetts Bay Transportation Authority
Boston, MA
- $58.27 USD / hour
Valid hoisting engineer’s License with 1(b), 2(b) and 3(a) endorsements.
Added 7 mins ago
MS
Director, Lead Cloud & Infrastructure Engineering
MS Services Group, Inc.
Alpharetta, GA
- $160,000 USD / year
…and modern cloud compatible technologies. Architect, design, engineer, and deploy private, public, and hybrid cloud IT infrastructure software, while giving consideration to performance,…
Added 7 mins ago
Specialist, Manufacturing Engineer (1st Shift)
L3Harris Technologies
Huntsville, AL
Job Title: Specialist, Manufacturing Engineer
Added 8 mins ago
CAD Engineer – AMS & Custom Layout
Qualcomm Canada ULC
ON, CA
We're looking for a CAD engineer with a custom layout background to set up and support the CAD flows, EDA tools and foundry PDKs our design teams rely on, with a focus on…
Added 9 mins ago
Solution Architect, Identity Security - GSI (US)
Cyera
Remote, United States
Experience: 5+ years of deployment experience in a similar role, such as a solution architect, solution engineer, or consulting engineer with a background in designing and implementing…

Scale Computing INC

Trainee Engineer, NOC

Bengaluru, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Description Who We Are Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, andscalable technology that powers critical operations worldwide.

About the Role Trainee/Associate Engineer will oversee daily operation of support desk functions that includes taking calls as first level support, entering the reported problems in the ticketing system, solving user problems, proper escalation of open problems and dealing with the customers. Will also participate in preventative maintenance, troubleshooting, configuring and providing technical support for end-users.

Great candidates will look like this:

A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment. An excellent communicator who is efficient and effective with customers and colleagues via instant messages, email, video conferencing and in-person interactions.Enjoy troubleshooting and problem-solving analytically.

Essential duties and responsibilities include the following: (Other duties may be assigned.) Provide helpful and professional assistance to customers via phone, email and tickets. Create or update support tickets as required for phone calls. Document all calls, actions, and any relevant information in ticket notes. Handle tickets created by customers via email. Follow up on existing tickets proactively and within specified time frames. Resolve or escalate tickets in a timely manner, within SLA guidelines. Interact with other departments and teams, collaborating on tickets or solutions. Evaluate customers’ needs and determine the appropriate action. Troubleshoot complex technical issues with customers via phone. Understand and follow security and other guidelines for customers’ accounts. Process voicemails, creating or updating support tickets as necessary. Write and send customized email responses to customers for specific situations. Understand and adhere to Scale Computing policies and procedures. Place outbound calls to resolve internally-detected issues. Be professional and courteous at all times, especially when speaking or conversing with customers.

Requirements

Technical requirements:

Knowledge of at least some of the following:

General computer systems . PCs, laptops, mobile devices. Current and recent Operating Systems . Windows, Mac OS, Linux. Routing Protocols and concepts . Static and Dynamic routing, Distance, Priority, routing table, Default Gateway . Switching Protocols and concepts . VLAN, Trunks and link bonding, Spanning Tree and RSTP, MAC Address table,ARP. Networking Protocols and concepts . TCP, UDP, DHCP, DNS, VPN, ICMP, TELNET, SSH FTP, HTTP(s), IPSEC, SSL,etc. Network troubleshooting tools such as PING, TRACEROUTE, NSLOOKUP, IPCONFIG, etc. OSI Model – Advanced understanding of layers 1-4 . Subnetting and Supernetting . Firewall rules and policies, Access Lists . Deep understanding of technical concepts within networking environments as well as security, risk and compliance. Entry Level knowledge of Switches, Routers, Firewalls, and Networking in general is required. Must be detail-oriented and must be able to work well in a team environment.

Reporting Structure:

Reports to Tier 1 Manager - NOC.

Education and Experience:

Bachelor’s degree (B.E./B.Tech/BCA) in a technical domain such as Computer Science, Telecommunication, Electronics & Communication, Information Technology, or a related field. Minimum experience in the networking domain is preferred. (0-2 years) Experience working in helpdesk or technical support is preferred. Industry certifications like CompTIA Network+, CCNA, CCNP, JNCIA, Wireshark, etc. are preferred.

Shift Timings 9.30PM-6.30 AM(Night Shift)

Perks of Acumera Group medical insurance. Paid company holidays. Casual dress code Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal-opportunity employer.

All final candidates will be subject to a pre-employment background check.

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