Jobs in the United States

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Added 1 min ago
Clinical Data Engineer (Application Engineer)
Oregon Health & Science University
United States
…deliver meaningful analytic solutions by bringing together data, systems, and people to enhance the work and lives of OHSU members and the communities we…
Added 1 min ago
Software Development Engineer II - InsurTech
Expedia, Inc.
WA
We are seeking a backend-leaning full-stack engineer (≈70% backend) who thrives in high-scale, distributed systems and enjoys solving complex business problems in fintech and insurance…
Added 1 min ago
Server Test Engineer
Everpure
Santa Clara, CA
…pipelines that convert growing volumes of manufacturing and field data into actionable insights for faster failure detection, predictive quality, yield optimization, and continuous…
Added 1 min ago
Application Security Engineer
Nintendo
Redmond, WA
…Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme…
Added 2 mins ago
Senior Site Reliability Engineer, SecOps
CMTelematics
Cambridge, MA
CMT is looking for a Senior Site Reliability Engineer, SecOps to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We…
Added 2 mins ago
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AV Technician
TEKsystems
Scottsdale, AZ
- $20 to $25 USD / hour
Control systems (Crestron, Extron, Biamp, QSC)
Added 2 mins ago
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Automation Engineer
TEKsystems
Chillicothe, IL
- $120 USD / hour
…productive that machine is on the jobsite. A Senior Autonomy Engineer in this role is basically the Senior technical person who makes sure the machine technology works correctly and…
Added 3 mins ago
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Junior Systems Engineer
TSTC
Washington, DC
- $85,000 to $105,000 USD / year
…supporting the federal government and we are looking for a Junior Systems Engineer for an immediate opportunity. The Systems Engineer will work independently and as part of a…
Added 3 mins ago
Senior Cloud Engineer
Energy Services Group
Houston, TX
The Senior DevOps / Cloud Engineer will lead the design, implementation, and optimization of scalable, secure, and highly available cloud and on-prem infrastructure. This role partners…
Added 3 mins ago
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Senior Software Engineer
GALT
San Diego, CA
- $160,000 to $200,000 USD / year
As a Senior Software Engineer at GALT Aerospace, you will design, develop, and integrate software supporting advanced military communications and mission systems. You will work within a…
Added 5 mins ago
Health & Safety Engineer
ASRC Federal
Cape Canaveral Space Force Station, FL
ASRC Federal NetCentric is hiring a Health & Safety Engineer to work at Cape Canaveral Space Force Station.
Added 5 mins ago
Clinical Data Engineer (Application Engineer)
Oregon Health & Science University
United States
…deliver meaningful analytic solutions by bringing together data, systems, and people to enhance the work and lives of OHSU members and the communities we…
Added 5 mins ago
SI
Junior AI Solutions Engineer (Washington DC)
Strategic Innovation Group LLC
Arlington, VA
- $95,000 to $135,000 USD / year
…grounded, and relentlessly curious Junior to Mid-Level AI/ML Engineer to build next-generation enterprise AI applications for federal civilian clients. Working alongside senior architects…
Added 6 mins ago
Product Assurance Engineer
Teledyne FLIR Maritime US, Inc.
Jupiter, FL · Field, WI
We are seeking a highly motivated Product Assurance & Design Verification Engineer to join our Marine Electronics Product Development team, based in Jupiter, Fl. This role combines Product…
Added 7 mins ago
MS
Director, QA Engineer
MS Services Group, Inc.
Alpharetta, GA
- $143,000 USD / year
Morgan Stanley Services Group, Inc. is seeking a Director, QA Engineer in Alpharetta, Georgia to Analyze functional requirements and design test strategies and documents including the…
Added 7 mins ago
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Associate, Software Engineer
MS Services Group, Inc.
Alpharetta, GA
- $136,000 USD / year
Morgan Stanley Services Group, Inc. is seeking an Associate, Software Engineer in Alpharetta, Georgia to Implement, design, and develop components of software projects within Mutual Funds…
Added 7 mins ago
MS
Director, Lead Cloud & Infrastructure Engineering
MS Services Group, Inc.
Alpharetta, GA
- $160,000 USD / year
…and modern cloud compatible technologies. Architect, design, engineer, and deploy private, public, and hybrid cloud IT infrastructure software, while giving consideration to performance,…
Added 7 mins ago
Chief Engineer Columbus Airport Marriott
Dreamscape Hospitality
Columbus, OH
We are seeking a highly skilled and experienced Chief Engineer to lead our engineering team and oversee the technical operations of our organization. This pivotal role offers an exciting…
Added 8 mins ago
Project Industrial Wastewater Engineer
Arcadis
Syracuse, NY · Albany, NY · Buffalo, NY · Rochester, NY
We are seeking a Project Industrial Wastewater Engineer to join our growing Industrial Wastewater Treatment team in Syracuse, NY. This is an exciting opportunity for an experienced engineer…
Added 8 mins ago
Staff Industrial Wastewater Engineer
Arcadis
Syracuse, NY · Albany, NY · Buffalo, NY · Rochester, NY
We are seeking a Staff Industrial Wastewater Engineer to join our growing Industrial Water team in Syracuse, NY. This is an exciting opportunity for an engineer who is passionate about…
Added 9 mins ago
Application Engineer - Bilingual in Korean (OH)
SBT Global, Inc.
Warren, OH
We are seeking a Manufacturing Application Engineer to support IT and manufacturing application systems for EV battery production facilities across North America. This role combines IT…
Added 9 mins ago
Low Latency MM Engineer
G-20 Group
NY · New York, NY
We are hiring for a Low Latency Market Making Engineer to design, build, and continuously optimize the systems responsible for quote generation and order execution within microsecond-level…
Added 9 mins ago
Prediction Markets Quantitative Engineer
G-20 Group
NY · New York, NY
We are hiring a Prediction Markets Quant Engineer to build research and trading infrastructure for operating in prediction markets (event contracts) across multiple venues. You will design…
Added 10 mins ago
Risk Engineer & Risk Manager
Booz Allen Hamilton_United States
El Segundo, CA
As a Risk Engineer & Risk Manager, you will support the client in identifying, assessing, managing, and mitigating enterprise and programmatic risks that impact space mission capabilities,…
Added 10 mins ago
SATCOM Systems Engineer, Senior
Booz Allen Hamilton_United States
Fort Meade, MD · Annapolis Junction, MD
SATCOM Systems Engineer, SeniorThe Opportunity:

Scale Computing INC

Trainee Engineer, NOC

Bengaluru, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Description Who We Are Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, andscalable technology that powers critical operations worldwide.

About the Role Trainee/Associate Engineer will oversee daily operation of support desk functions that includes taking calls as first level support, entering the reported problems in the ticketing system, solving user problems, proper escalation of open problems and dealing with the customers. Will also participate in preventative maintenance, troubleshooting, configuring and providing technical support for end-users.

Great candidates will look like this:

A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment. An excellent communicator who is efficient and effective with customers and colleagues via instant messages, email, video conferencing and in-person interactions.Enjoy troubleshooting and problem-solving analytically.

Essential duties and responsibilities include the following: (Other duties may be assigned.) Provide helpful and professional assistance to customers via phone, email and tickets. Create or update support tickets as required for phone calls. Document all calls, actions, and any relevant information in ticket notes. Handle tickets created by customers via email. Follow up on existing tickets proactively and within specified time frames. Resolve or escalate tickets in a timely manner, within SLA guidelines. Interact with other departments and teams, collaborating on tickets or solutions. Evaluate customers’ needs and determine the appropriate action. Troubleshoot complex technical issues with customers via phone. Understand and follow security and other guidelines for customers’ accounts. Process voicemails, creating or updating support tickets as necessary. Write and send customized email responses to customers for specific situations. Understand and adhere to Scale Computing policies and procedures. Place outbound calls to resolve internally-detected issues. Be professional and courteous at all times, especially when speaking or conversing with customers.

Requirements

Technical requirements:

Knowledge of at least some of the following:

General computer systems . PCs, laptops, mobile devices. Current and recent Operating Systems . Windows, Mac OS, Linux. Routing Protocols and concepts . Static and Dynamic routing, Distance, Priority, routing table, Default Gateway . Switching Protocols and concepts . VLAN, Trunks and link bonding, Spanning Tree and RSTP, MAC Address table,ARP. Networking Protocols and concepts . TCP, UDP, DHCP, DNS, VPN, ICMP, TELNET, SSH FTP, HTTP(s), IPSEC, SSL,etc. Network troubleshooting tools such as PING, TRACEROUTE, NSLOOKUP, IPCONFIG, etc. OSI Model – Advanced understanding of layers 1-4 . Subnetting and Supernetting . Firewall rules and policies, Access Lists . Deep understanding of technical concepts within networking environments as well as security, risk and compliance. Entry Level knowledge of Switches, Routers, Firewalls, and Networking in general is required. Must be detail-oriented and must be able to work well in a team environment.

Reporting Structure:

Reports to Tier 1 Manager - NOC.

Education and Experience:

Bachelor’s degree (B.E./B.Tech/BCA) in a technical domain such as Computer Science, Telecommunication, Electronics & Communication, Information Technology, or a related field. Minimum experience in the networking domain is preferred. (0-2 years) Experience working in helpdesk or technical support is preferred. Industry certifications like CompTIA Network+, CCNA, CCNP, JNCIA, Wireshark, etc. are preferred.

Shift Timings 9.30PM-6.30 AM(Night Shift)

Perks of Acumera Group medical insurance. Paid company holidays. Casual dress code Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal-opportunity employer.

All final candidates will be subject to a pre-employment background check.

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