Jobs in the United States

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Added 2 mins ago
Senior Attack Engineer, OCI
Horizon3
Remote, United States
…production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by…
Added 3 mins ago
Senior Project Manager
Skanska USA
Boise, ID
Skanska is searching for a dynamic Senior Project Manager with a Mission Critical background. This is a great opportunity to start a career with a company that builds things that matter and…
Added 3 mins ago
CO
Public Works Project Manager AF
City of Rio Rancho
Rio Rancho, NM
- $30.87 to $38.59 USD / hour
Interaction with Groups/Agencies/Entities: Internal: Works with building maintenance staff, inspectors, operations managers, and other Department “client” staff on complex architectural…
Added 3 mins ago
Project Portfolio Manager - Transition and Disposition
LLNL
Livermore, CA
Site Infrastructure Management is seeking a Project Portfolio Manager to lead and manage a ~$100M portfolio of complex decontamination, decommissioning, demolition, and disposition projects…
Added 3 mins ago
Project Portfolio Manager (Nuclear)
LLNL
Livermore, CA
The Site Infrastructure Management (SIM) is seeking a Project Portfolio Manager to lead and manage a ~$100M portfolio of complex nuclear infrastructure and capital projects. As the main…
Added 3 mins ago
SO
Port of Entry Officer I 2026-02698
State of Wyoming
Laramie, WY · WY
- $21.36 USD / hour
…Entry enhance highway safety and help preserve the highway infrastructure while providing various services essential to commercial vehicle operations throughout the State of…
Added 5 mins ago
SAP NS2 Senior Cloud Security Engineer-TS/SCI + poly Onsite - Chantilly, VA
SAP
Herndon, VA
…meet the requirements of U.S. national security and critical infrastructure…
Added 5 mins ago
Senior Cyber Security Administrator
ASRC Federal
Huntsville, AL
…Space Development Agency’s (SDA), Advanced Fire Control Ground Infrastructure (AFCGI), Demonstration Operations Center (DOC) program located on Redstone Arsenal in Huntsville,…
Added 5 mins ago
Senior Systems Administrator
ASRC Federal
Huntsville, AL
…Space Development Agency’s (SDA), Advanced Fire Control Ground Infrastructure (AFCGI), Demonstration Operations Center (DOC) program located on Redstone Arsenal in Huntsville,…
Added 8 mins ago
Staff Product Operations Manager, Platform
Samsara
Remote, United States
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)…
Added 9 mins ago
F
Manager, IT Security
Foley
Remote, United States
- $110,000 to $150,000 USD / year
Foley is modernizing its technology infrastructure and expanding the use of AI across the business. We're looking for a hands-on Manager of IT Security to lead our security operations,…
Added 9 mins ago
RT
Prefronter
ROM TECHNOLOGIES INC
Aurora, CO
- $22 USD / hour
…orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new…
Added 10 mins ago
Chief Research Enablement Officer (CREO)
Harvard University
Cambridge, MA
…and Data Services, the Director of HKS Library Services, the Manager of Community Engagement & Special Projects, and the Senior Administrative Coordinator. The position is responsible for…
Added 11 mins ago
Clinical & Translational Research Scholars Program Manager
University of Virginia
Charlottesville, VA
The Program Manager provides strategic and operational leadership for a career development program supporting early-career clinical, translational, and health researchers. The position is…
Added 11 mins ago
Senior Manager, DD&T US Government Pricing Lead
USA - 3310 Takeda Pharmaceuticals U.S.A., Inc.
Exton, PA
The Senior Manager, US Contracts & Pricing: Government Price and Reporting is responsible for leading the functional and technical support of Takeda’s US Government Pricing business…
Added 11 mins ago
CG
Telecommunications Systems Technician II
California Governor's Office of Emergency Services
CA
- $7,380 to $9,294 USD / month
…virtual private wire service (VPWS) services given an existing infrastructure network including modifying, deleting, disabling, re-enabling, and creating these services to support public…
Added 12 mins ago
Global Service Technology Engineer – Bus Bar and Switchgear
Vertiv
United States
Track NPDI program status across all active product families and provide regular updates to the Global Service Technology Manager.
Added 14 mins ago
RU
Field Account Manager II
Randstad USA
Atlanta, GA
- $64,000 to $96,000 USD / year
Field Account Manager II - B2B Telecom & Technology Solutions Location: Atlanta, GA (Hybrid / Local Territory Field Travel) Position Type: Full-Time Compensation: Competitive Base Salary +…
Added 14 mins ago
Estimator - Heavy Civil - Primoris Heavy Civil
James Construction Group, LLC
Baton Rouge, LA
…comprised of six operating units that include North Louisiana Operations, South Louisiana Operations, Texas Operations, HMA Paving Operations, Concrete Paving Operations, and the…
Added 15 mins ago
Managed Services Systems Engineer I
Carrier Access IT
Clive, IA
Reports To: Managed Services Support Desk Manager
Added 16 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Collaborate with engineering, product, operations, and other partners.
Added 16 mins ago
Technical Account Manager
Scale Computing INC
Indianapolis, IN
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers…
Added 16 mins ago
Technical Account Manager
Scale Computing INC
Austin, TX
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers…
Added 16 mins ago
AI
Facilities Manager
Agenus Inc.
Lexington, MA, MA
- $95,000 to $129,000 USD / year
Agenus is seeking a hands-on, experienced Facilities Manager to oversee facilities management, laboratory operations, and the metrology and calibration program for our Massachusetts site,…
Added 17 mins ago
Janitorial Lead Cleaner
ABM US
RICHMOND, TX · Richmond, TX
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…

Scale Computing INC

Technical Account Manager

Austin, TX, United States

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Job details

Experience: 5-7 years of experience in Technical Account Management, Customer Success, or post-sales technical customer-facing support roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Description

Who we are:

Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.

Who we're looking for:

The Technical Account Manager role is our business and technical leader responsible for serving as a trusted advisor to Scale Computing’s largest and most complex enterprise customers. This role combines deep technical expertise across managed security services, hyperconverged infrastructure, and edge computing, with strong executive presence and acumen. The ideal candidate will lead high-touch customer engagement, translate business objectives into technical strategy, and partner cross-functionally to drive customer outcomes, retention, and long-term growth across their assigned distributed, enterprise-scale environments. This role is assigned to accounts as part of the Strategic Account Management team to foster the relationship between Scale Computing and the customer by providing a successful and interactive deployment, best practices, customer training, an escalation path for support and proactive customer check-ins to ensure that the deployments are running as expected. Additionally, our Technical Account Managers may be assigned proof of concept and pilot projects, large enterprise rollouts, special customer cases, work on services team projects, and generally assist as a technical resource. Technical Account Managers report to the Sr. Director of Strategic Accounts and requires a hybrid, on-site presence at one of our North America office locations multiple days per week, as well as periodic travel throughout the year for customer meetings. Requirements & Attributes Core Business & Customer Acumen

Experienced professional managing complex enterprise customer relationships, supporting retention, adoption, and account growth.
Able to act as a trusted technical advisor to IT and infrastructure stakeholders, translating business needs into actionable technical solutions.
Solid understanding of financial and operational aspects of customer accounts, including usage trends, renewals, and service consumption.
Support account lifecycle activities, including planning, success tracking, and documentation of key customer outcomes. Monitor customer health and risk indicators, escalating issues as needed and providing recommendations to drive predictable results.

Technical Depth & Credibility

Strong hands-on knowledge of managed networking, hyperconverged infrastructure, hardware, virtualization, storage, Linux, Windows, Linux command line, and related third-party applications
with the ability to explain technical tradeoffs and solutions to both technical and non-technical stakeholders.
Familiarity with edge computing, distributed systems, and managed services (including firewalls and security) in enterprise or multi-site environments.
Engage credibly with customer architects and engineers to implement solutions, troubleshoot issues, and contribute to technical discussions.

Customer Advocacy & Strategy

Support high-touch Technical Account Management or Customer Success initiatives for enterprise customers with distributed or complex footprints.
Assist in driving customer outcomes through adoption planning, lifecycle management, and proactive risk identification.
Provide input to Product, Engineering, and Services teams by sharing customer feedback, usage patterns, and market insights.

Cross-Functional Collaboration

Work closely with Sales, Product Management, Engineering, Support, and Services to ensure a seamless customer experience.
Communicate effectively with internal and external stakeholders, escalating complex issues appropriately and providing clear recommendations.
Adapt to changing priorities and environments while balancing customer needs and internal requirements.
Participate in customer-facing communications such as QBRs, roadmap reviews, and adoption discussions.

Requirements

Preferred Qualifications, Education, and Experience

5-7 years of experience in Technical Account Management, Customer Success, or post-sales technical customer-facing support roles.
Exposure to enterprise or multi-site customer environments, particularly in retail, hospitality, or distributed operations.
CRM/Salesforce proficiency
Experience collaborating with Sales on renewals, expansions, and account strategy.
Familiarity with hyperconverged infrastructure, managed networking, or edge computing solutions.
Bachelor’s degree in a technical or business-related field, or equivalent experience.

Perks of Scale Computing

Medical, Dental, Vision Insurance
401(k), FSA, HSA
Casual dress code, flexible work environment
Fully stocked kitchen
Vibrant and Inclusive Workplace Atmosphere
Paid company holidays and discretionary time-off policy

Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment; more empowered employees are more productive employees. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer. So, if you’ve reached this point in the job description and feel unsure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you feel like you’re not going to fit in with our teams - you’ll be surprised. We’re one Scale Computing which means however you identify and whatever background you bring with you, we encourage you to apply if it’s a role you can be passionate about doing every day. Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

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