Director Enterprise Applications

Position Summary

The Director of Enterprise Applications provides strategic and operational leadership for a diverse portfolio of departmental, operational, administrative, research, and supporting applications across Stony Brook Medicine. Reporting to the Assistant Vice President of Enterprise Applications, the Director is accountable for the reliable, secure, cost-effective, and sustainable delivery of assigned application services throughout their lifecycle.

This portfolio is distinct from the electronic medical record and other core enterprise application portfolios, including Revenue Cycle, Enterprise Imaging and Ancillary Systems, and Integration Services. It primarily includes vendor-supported and internally supported solutions that enable important functions across the health system but require a right-sized, disciplined model for ownership, support, governance, and investment.

The Director leads application support, implementation, optimization, modernization, rationalization, and retirement activities. The role establishes clear ownership and service expectations; strengthens operational resilience; reduces technical, security, and vendor risk; and ensures that technology decisions align with business needs, regulatory obligations, architectural direction, and enterprise standards.

The Director serves as a trusted partner to operational and administrative leaders and works closely with cybersecurity, infrastructure, architecture, integration, compliance, privacy, procurement, finance, project management, and vendors. The position translates organizational needs into practical solutions while balancing customer value, supportability, risk, cost, and long-term sustainability.

Duties of a Director of Enterprise Applications may include the following but are not limited to:

Application Portfolio Strategy and Governance

• Develop and maintain a portfolio strategy and multiyear roadmaps aligned with organizational priorities and enterprise technology direction.
• Establish and enforce standards for application intake, ownership, classification, support, lifecycle management, documentation, and retirement.
• Evaluate requests for new or expanded applications based on business value, strategic fit, security, integration, total cost, resourcing, supportability, and long-term sustainability.
• Lead application rationalization efforts to identify opportunities to standardize, consolidate, replace, modernize, or retire duplicative, aging, unsupported, or high-risk solutions.
• Provide clear portfolio reporting and recommendations to support governance, prioritization, resource allocation, and investment decisions.

Operations and Service Delivery

• Oversee day-to-day support, availability, performance, maintenance, monitoring, and service restoration for assigned applications.
• Define service expectations, operational metrics, escalation paths, and vendor performance measures appropriate to application criticality.
• Lead response to major incidents and recurring service issues, including stakeholder communication, root-cause analysis, corrective actions, and follow-through.
• Ensure disciplined change, release, testing, validation, documentation, access, and production support practices.
• Develop resilient support models through cross-training, knowledge management, succession planning, and reduced dependency on individual staff members or vendors.

Lifecycle Management and Modernization

• Direct application selection, implementation, enhancement, integration, upgrade, migration, and retirement activities.
• Maintain lifecycle plans that address vendor support, technical currency, cybersecurity, privacy, regulatory requirements, interoperability, continuity, and technical debt.
• Partner with architecture, infrastructure, cybersecurity, and integration teams to ensure solutions follow enterprise standards and are designed for secure and reliable operation.
• Advance appropriate use of cloud-hosted and software-as-a-service solutions, automation, platform capabilities, and emerging technologies where they improve value, resilience, or supportability.
• Ensure transitions into production include complete operational documentation, ownership, training, monitoring, support, and recovery requirements.

Program and Project Execution

• Translate approved organizational priorities into clear plans, deliverables, resource needs, dependencies, and success measures.
• Provide leadership for implementations and optimization initiatives within approved scope, budget, schedule, quality, and risk parameters.
• Coordinate operational, clinical, technical, vendor, and project resources across organizational boundaries.
• Identify risks and constraints early and implement appropriate mitigation, decision, and escalation strategies.
• Ensure completed solutions are adopted, measured, documented, and transitioned effectively to ongoing operations.

Vendor, Contract, and Financial Stewardship

• Manage strategic vendor relationships and hold vendors accountable for service quality, responsiveness, deliverables, contractual commitments, and issue resolution.
• Partner with procurement, legal, finance, cybersecurity, privacy, and business owners on contracts, renewals, licensing, due diligence, and vendor reviews.
• Monitor application costs, licensing, consumption, support arrangements, and contract performance to promote responsible stewardship.
• Contribute to operating and capital budget planning, forecasting, business cases, and investment recommendations.
• Pursue cost optimization through consolidation, license management, standardization, contract alignment, and retirement of low-value or duplicative solutions.

Risk, Compliance, and Business Continuity

• Ensure assigned applications comply with organizational policies, cybersecurity and privacy requirements, regulatory obligations, audit expectations, and records requirements.
• Maintain appropriate controls, inventories, system documentation, risk records, recovery plans, support records, and evidence of testing.
• Partner with cybersecurity, privacy, compliance, legal, and risk leaders to identify, communicate, prioritize, and remediate application risks.
• Ensure business continuity and disaster recovery requirements are defined, tested, and aligned with application criticality and operational needs.
• Communicate material risks, exceptions, service concerns, and recommended actions to leadership and accountable business owners.

Leadership and Workforce Development

• Lead, coach, and develop application managers, analysts, engineers, and other technical staff supporting the portfolio.
• Establish clear priorities, performance expectations, decision rights, and accountability for results.
• Assess organizational, staffing, sourcing, and technical capability needs and develop plans to close gaps.
• Build a collaborative, customer-focused culture that values ownership, transparency, knowledge sharing, continuous improvement, and strong service delivery.
• Promote professional development, cross-training, succession planning, and an inclusive environment aligned with organizational values.

Stakeholder Partnership and Communication

• Build trusted relationships with operational, administrative, research, and technology leaders across the health system.
• Partner with business owners to clarify outcomes, priorities, responsibilities, service expectations, risks, and investment needs.
• Translate business requirements into practical technology strategies and explain technical, financial, and risk considerations in clear business terms.
• Communicate portfolio performance, project status, incidents, risks, tradeoffs, and recommendations to technical and nontechnical audiences.
• Balance local operational needs with enterprise standards, shared capabilities, security, supportability, and responsible technology investment.

Qualifications

Required Qualifications:

• Bachelor's degree in information technology, computer science, information systems, healthcare administration, business administration, engineering, or a related field.
• At least 5 years of progressively responsible experience supporting information technology applications or systems.
• At least three years of management or supervisory experience leading application, technical, or information systems teams.
• Demonstrated experience with application implementation, support, optimization, upgrades, vendor management, and lifecycle planning.
• Experience managing multiple applications, projects, priorities, and stakeholder relationships in a complex organizational environment.
• Working knowledge of application support practices, system integration, cybersecurity, business continuity, change management, and regulatory compliance.
• Demonstrated ability to lead teams, manage escalations, communicate with senior leaders, and translate operational requirements into technology solutions.
• Strong written, verbal, organizational, analytical, and interpersonal skills.

Preferred Qualifications:

• Experience supporting technology within an academic medical center, integrated health system, hospital, or similarly complex organization.
• Experience managing a diverse portfolio of vendor-supported applications.
• Experience with application rationalization, cloud-hosted solutions, software-as-a-service platforms, automation, and technology modernization.
• Experience with contract management, licensing, budgeting, procurement, and vendor performance management.
• Familiarity with healthcare privacy, cybersecurity, regulatory, audit, and business continuity requirements.

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

Anticipated Pay Range:

The salary range for this position is listed below. This range reflects Stony Brook University Hospital’s good faith and reasonable estimate of potential compensation at the time of posting. The final offer will be determined based on the candidate’s verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

• Location Pay: for UUP full-time positions
• Shift Differentials: Additional pay for evening, night, or other supplemental shifts (e.g., inconvenience pay, geographic pay, or other applicable differentials)

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools - Medicine, Dental, Health Professions, Nursing and Social Welfare - a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children’s Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

Stony Brook University is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please request one by contacting oea_ada@stonybrook.edu. We will consider accommodation requests in compliance with applicable law. This process is separate from and does not require any voluntary self-identification of disability status. Please include the position title and position number (if known) in your message.

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Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.