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Added 8 mins ago
TR
Creative Development Manager
Thermacell Repellents, Inc.
Bedford, MA
- $86,000 to $115,000 USD / year
The Creative Development Manager at Thermacell is accountable for enabling the company’s Global go-to-market engine by ensuring creative work across packaging, POS (Point of sale assets),…
Added 10 mins ago
Operating Room Registered Nurse
HCA Healthcare
North Richland Hills, TX
…through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that…
Added 10 mins ago
Commissioning Manager - Power Generation (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Claude, TX
Commissioning Manager - Power Generation (Multiple Locations)
Added 10 mins ago
Engineering Manager - Siteworks
Elkay
Caddo Mills, TX
…today’s leading international suppliers of plumbing and water delivery…
Added 10 mins ago
Capital Projects Cost Analyst (III-Sr)
Entergy
Woodlands, TX
Support projects through multiple stage gates from Development through Delivery. Includes establishing and maintaining cost baselines, cash and accrual forecasting models, accrual vs. spend…
Added 10 mins ago
TH
Program Manager, Cardiac App - Full Time , Days
Texas Health Resources
Bedford, TX
- Full-time
Program Manager, Cardiac App- Full Time / Days
Added 10 mins ago
ER Technician I - League City (Nights 7P-7A)
UTMB Health
League City, TX
Completion of one of the following technical programs:
Added 10 mins ago
UH
Radiologic Technologist I - Navasota/Huntsville - Full-Time
UTMB Health
Huntsville, TX
- Full-time
…positioning, collimation, physiology, procedure preparation, technical factors and appropriate use of lead…
Added 11 mins ago
Digital S/W Eng Intm Analyst - Officer
Citigroup
Irving, TX
…development outcomes. In doing so, use the right technology to solve technical challenges required to deliver small scale features and functions and / or supporting aspects of a larger…
Added 11 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Fort Worth, TX
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 11 mins ago
Sr Project Manager
HCSC
Richardson, TX · Houston, TX
…state and federal mandates. Being accountable for end-to-end delivery of a project or program, including managing the cost / budget, schedule & dependencies; ensuring the project scope is…
Added 11 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Houston, TX · Fort Worth, TX · Westlake, TX · Dallas, TX
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 11 mins ago
Senior Technical Program Manager, CDN and Edge Security
Google
Addison, TX · Austin, TX
As a Senior Technical Program Manager on the Edge Capacity Delivery team, you will drive critical strategic initiatives that maintain and secure our connection to the outside world. This…
Added 11 mins ago
DevOps Engineer III
Deloitte
Dallas, TX · Houston, TX · Austin, TX
Build and scale modern DevOps capabilities that help clients accelerate delivery, improve reliability, and modernize engineering operations. As a Senior Consultant in Engineering Foundry,…
Added 11 mins ago
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Engagement Manager II/Data
TEKsystems
Austin, TX
- $105,000 to $150,000 USD / year
The Engagement Manager II (EM II) is a delivery leadership role within the organization. The individual manages one or more projects/project teams/programs at a time. The Engagement Manager…
Added 12 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Houston, TX · Dallas, TX · Austin, TX
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 12 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Dallas, TX · San Antonio, TX · Fort Worth, TX · Austin, TX · Houston, TX
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 12 mins ago
Product Marketing Manager, Assoc
Realtor.com
Austin, TX
We’re hiring an Associate Product Marketing Manager for our Client organization to turn approved product stories into finished content. Working from the story and content bill of materials…
Added 12 mins ago
Manager, Enterprise Communications & Channels
Amentum
Austin, TX
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 15 mins ago
Patient Benefits Representative Sr
The US Oncology Network
Austin, TX
…empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of…
Added 15 mins ago
Patient Benefits Representative
The US Oncology Network
Amarillo, TX
Note from Hiring Manager: At Texas Oncology, you will have the opportunity to make an meaningful impact in the lives of patients and their families. Join a dedicated team committed to…
Added 23 mins ago
VI
Program Manager, Space and Mission Systems
Viasat, Inc.
Carlsbad, CA
- $224,500 to $336,500 USD / year
The Senior Program Manager will lead a highly capable, cross‑functional team responsible for the development and delivery of advanced satellite communications solutions. In this role, you…
Added 56 mins ago
Director, Field Service
Royal Cup, Inc.
Chicago, IL
Own regional execution of the quality assurance and preventative maintenance program, ensuring districts complete inspections and maintenance on schedule and to the standards and calendar…
Added 1 hour ago
Senior Manager, Client Advisory Services (Hybrid)
Clark Nuber, PS
Bellevue, WA
…businesses thrive? As a Client Advisory Services (CAS) Senior Manager, you'll lead the delivery of accounting, advisory, and consulting services for a diverse client portfolio, providing…
Added 1 hour ago
SO
CDOC Licensed Electrician Lieutenant CSLTS II (Trinidad)
State of Colorado
Trinidad, CO
- $5,882 to $8,235 USD / month
…government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.In addition to a great agency and rewarding,…

Closed listing

SBH

MANAGER CUSTOMER MARKETING PROGRAMS & DELIVERY

Plano, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager, Customer Marketing Programs & Delivery (Corporate) This position is Hybrid working from our corporate Support Center in Plano, Texas, with onsite days Monday through Wednesday. About Sally Beauty Holdings, Inc. At Sally Beauty Holdings, our purpose is to inspire a more colorful, confident, and welcoming world. We are a leader in professional hair color and beauty supplies, serving customers across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty provides salon-quality hair color, hair care, nail, and skin care products to retail customers, while Beauty Systems Group, through CosmoProf and Armstrong McCall, serves licensed beauty professionals and salons. About the Role The Manager, Customer Marketing Programs & Delivery supports the successful execution of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams. This role serves as the program and delivery lead for the Customer Marketing portfolio, maintaining visibility across multiple concurrent initiatives and helping ensure customer, data, and activation considerations remain connected throughout planning and delivery. Working under the direction of the Director, Customer Marketing Solutions & Strategy and in close partnership with the Marketing Solutions Analyst and other Customer Marketing subject matter experts, this position brings together business requirements, technical updates, customer impact, dependencies, decisions, and readiness needs into a clear and actionable view. This role does not own overall project management, technical delivery, solution design, or primary requirements discovery and validation. Instead, it owns Customer Marketing program coordination, portfolio visibility, follow-through, and readiness across initiatives led by IT, Digital, Data, Analytics, Loyalty, CRM, Personalization, and other cross-functional partners. This is an individual contributor role with no direct reports.

Responsibilities

Maintain an integrated view of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams, providing visibility into milestones, dependencies, risks, decisions, and impacts.
Consolidate information across projects and business partners to help Customer Marketing leadership understand priorities, readiness, customer impacts, trade-offs, and required actions.
Understand business requirements, technical discussions, and solution direction sufficiently to identify Customer Marketing implications, risks, gaps, and dependencies.
Translate information from IT, Data, Analytics, Digital, and vendor teams into relevant customer, operational, loyalty, CRM, personalization, and customer data impacts.
Partner with Customer Marketing subject matter experts, including the Marketing Solutions Analyst, to ensure customer, customer data, and activation considerations remain visible throughout initiative delivery.
Serve as Customer Marketing's primary coordination point across initiatives, driving follow-through on deliverables, dependencies, decisions, testing activities, and readiness efforts.
Coordinate Customer Marketing participation in testing, launch readiness, operational transitions, adoption activities, and post-launch follow-up.
Establish and maintain effective program management practices, documentation, reporting, and communication processes that improve visibility, accountability, and execution across the Customer Marketing portfolio.

Knowledge, Skills & Abilities Requirements

Bachelor's degree in Marketing, Business, Analytics, Technology, Communications, or a related discipline, or equivalent relevant experience.
4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Demonstrated ability to manage and synthesize information across multiple concurrent initiatives, stakeholders, timelines, dependencies, and decisions.
Working knowledge of CRM, loyalty, personalization, customer data, segmentation, lifecycle marketing, measurement, and MarTech-enabled activation concepts.
Ability to understand business requirements and technical discussions and translate information into Customer Marketing implications.
Experience maintaining program-level plans, status reporting, action tracking, risk and issue logs, decision logs, and readiness activities.
Strong analytical thinking, organization, facilitation, written communication, and problem-solving skills.
Ability to drive clarity, accountability, and follow-through across teams without direct authority or ownership of the overall project.
Ability to communicate effectively with both technical and nontechnical audiences and adjust the level of detail based on stakeholder needs.

Preferred Qualifications

Experience supporting enterprise CRM, loyalty, personalization, customer data, digital, analytics, or marketing technology initiatives.
Familiarity with Salesforce Marketing Cloud or comparable marketing automation and journey orchestration platforms.
Familiarity with customer data flows, integrations, APIs, data mapping, identity resolution, and testing concepts.
Experience within a retail, omnichannel, multi-brand, or complex matrixed organization.
Experience coordinating business readiness and adoption activities for new marketing capabilities or process changes.

Competencies & Attributes

Passionate Learner – Demonstrates curiosity about the business, seeks feedback, applies learning quickly, and looks for opportunities to improve processes.
Flexible & Agile Adapter – Responds effectively to change and ambiguity, adjusts to new priorities, and remains focused under pressure.
Talent Builder – Supports an inclusive culture, encourages input from others, shares knowledge, and helps colleagues develop.
Effective Communicator – Communicates clearly and accurately, actively listens, asks thoughtful questions, and delivers relevant information concisely.
Team Builder – Values collaboration, inclusion, and diverse perspectives and contributes effectively within cross-functional teams.
Customer Focused Partner – Understands internal and external customer needs and advocates for improvements to the customer and associate experience.
Strategic Thinker – Brings forward new ideas, considers scalability and continuous improvement, and uses data to inform recommendations.
Big Picture Thinker – Understands cross-functional interdependencies and considers how decisions and initiatives impact the broader organization.
Results Driver – Takes ownership, focuses on priorities, and drives work toward timely and effective delivery.
Problem Solver & Decision Maker – Uses relevant information and data to identify challenges, evaluate options, make recommendations, and drive solutions.

Working Conditions & Physical Requirements This will be a hybrid role required to be onsite at the corporate office Monday through Wednesday. The work environment generally involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting and training rooms, retail stores, and similar business environments. The work area is adequately lit, heated, and ventilated. The work is primarily sedentary. The employee may sit comfortably to perform the work, with occasional walking, standing, bending, and carrying or moving light office and computer equipment as needed.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match. In addition, SBH associates may take advantage of our corporate campus amenities, including our in-house salon with complimentary services, food options, and onsite Sally Beauty and CosmoProf Professional stores where associates receive a merchandise discount.

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