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Added 8 mins ago
T
Customer Account Project Manager
Taylor
North Mankato, MN
- $16 to $20 USD / hour
Your Opportunity: Taylor Corporation is looking for a Customer Account Project Manager to manage customer accounts, coordinate orders and projects, and work with internal teams to ensure…
Added 8 mins ago
07 Manager - MP - Marketing
Nilfisk, Inc.
Plymouth, MN
We are seeking an experienced Field Marketing Manager to develop and execute marketing strategies that drive growth, demand generation, customer engagement, and product commercialization…
Added 8 mins ago
Senior Manager Quality Compliance
Abbott
Plymouth, MN
As the Senior Manager Quality Compliance , you’ll provide leadership for quality system compliance initiatives, audit readiness, regulatory change management, field actions, and quality…
Added 8 mins ago
Internal Communications Manager (51379)
MAS HVAC
Maple Grove, MN
Gradian is an engineering-led, full-line thermal solutions partner serving data center and other mission-critical, commercial, and industrial markets. Headquartered in Maple Grove, MN, with…
Added 8 mins ago
Manager, Enterprise Communications & Channels
Amentum
Saint Paul, MN
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 8 mins ago
MD
Development Manager - Cookie Cart
Minnesota Diversified Industries, Inc.
Minneapolis, MN
- $11.41 USD / hour
Cookie Cart is seeking an experienced, results-driven Development Manager to lead philanthropic relationship development and grow contributed revenue.
Added 8 mins ago
Senior Territory Manager, Neurovascular - Minneapolis, MN
Medtronic
Minneapolis, MN
…technology, data-driven insights, and deep clinical expertise, we partner with physicians and health systems to improve how patients are treated and supported throughout their care…
Added 9 mins ago
Principal Program Manager, EPT Marketing Analytics
Medtronic
Minneapolis, MN
Partner with technical teams to shape dashboard and data solutions, clarify trade-offs, resolve ambiguity, manage dependencies, and keep business outcomes central to technical decisions.…
Added 9 mins ago
Sr Principal Legal Counsel - Direct Sourcing GOSC Legal
Medtronic
Minneapolis, MN
Partner closely with Sourcing, Research and Development, Supplier Quality and other legal and functional subject matter experts to develop coordinated and practical solutions.
Added 9 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Saint Paul, MN
…reporting and internal management reporting. This role will partner closely with Accounting, FP&A, Investor Relations, Treasury, Tax, and other finance stakeholders to ensure accurate…
Added 9 mins ago
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Product Manager, Team Digital Products
Eliassen Group
Saint Paul, MN
- $50 to $55 USD / hour
Serve as the primary digital product partner for team staff, building strong relationships across marketing, communications, ticketing, content, and digital teams.
Added 1 hour ago
Sr. Program Manager
Panasonic
Sparks, NV
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Program Manager? Then we're looking for you! Check out the job description and apply now! Put…
Added 1 hour ago
DH
Workers' Compensation Program and Claims Manager
Denver Health
Denver, CO
- $94,400 to $145,600 USD / year
We are recruiting for a mission-driven Workers' Compensation Program and Claims Manager to join our team!
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Indianapolis, IN
…reporting and internal management reporting. This role will partner closely with Accounting, FP&A, Investor Relations, Treasury, Tax, and other finance stakeholders to ensure accurate…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Indianapolis, IN
- $50 to $55 USD / hour
Serve as the primary digital product partner for team staff, building strong relationships across marketing, communications, ticketing, content, and digital teams.
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Juneau, AK
…reporting and internal management reporting. This role will partner closely with Accounting, FP&A, Investor Relations, Treasury, Tax, and other finance stakeholders to ensure accurate…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Juneau, AK
- $50 to $55 USD / hour
Serve as the primary digital product partner for team staff, building strong relationships across marketing, communications, ticketing, content, and digital teams.
Added 2 hours ago
BH
Measurement and Corrosion Supervisor
Black Hills Energy
Palmer Lake, CO
- $31,533 USD / year
Reporting Relationship: Director Gas Operations or Manager Measurement and Corrosion
Added 2 hours ago
BH
Data Center Development Manager
Black Hills Energy
Golden, CO
- $31,533 USD / year
The Data Center Development Manager plays a key role in supporting Black Hills Energy's strategic initiatives by supporting data center clients and future growth opportunities. This role…
Added 2 hours ago
VI
Senior Learning Partner
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
Guide learning teams in applying established frameworks and best practices while coordinating program deliverables, governance activities, and communications.
Added 2 hours ago
TM
Content Manager
The Miami Foundation
Miami, FL
- $72,000 to $92,000 USD / year
Serve as a thought partner to leadership and program teams, helping shape narratives around complex or evolving work.
Added 2 hours ago
Project Coordinator/4078/Jackson
Terracon Consultants, Inc.
Jackson, MS
…project tracking, project quality and consistency, and drafting communications resulting in great client experience. Essential Roles and Responsibilities: Coordinate document processes and…
Added 2 hours ago
EG
Product Manager, Team Digital Products
Eliassen Group
Jackson, MS
- $50 to $55 USD / hour
Serve as the primary digital product partner for team staff, building strong relationships across marketing, communications, ticketing, content, and digital teams.
Added 2 hours ago
Senior Manager, Internal and External Reporting
Eliassen Group
Jackson, MS
…reporting and internal management reporting. This role will partner closely with Accounting, FP&A, Investor Relations, Treasury, Tax, and other finance stakeholders to ensure accurate…
Added 2 hours ago
Senior Manager, Internal and External Reporting
Eliassen Group
Charleston, WV
…reporting and internal management reporting. This role will partner closely with Accounting, FP&A, Investor Relations, Treasury, Tax, and other finance stakeholders to ensure accurate…

Closed listing

SBH

MANAGER CUSTOMER MARKETING PROGRAMS & DELIVERY

Plano, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager, Customer Marketing Programs & Delivery (Corporate) This position is Hybrid working from our corporate Support Center in Plano, Texas, with onsite days Monday through Wednesday. About Sally Beauty Holdings, Inc. At Sally Beauty Holdings, our purpose is to inspire a more colorful, confident, and welcoming world. We are a leader in professional hair color and beauty supplies, serving customers across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty provides salon-quality hair color, hair care, nail, and skin care products to retail customers, while Beauty Systems Group, through CosmoProf and Armstrong McCall, serves licensed beauty professionals and salons. About the Role The Manager, Customer Marketing Programs & Delivery supports the successful execution of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams. This role serves as the program and delivery lead for the Customer Marketing portfolio, maintaining visibility across multiple concurrent initiatives and helping ensure customer, data, and activation considerations remain connected throughout planning and delivery. Working under the direction of the Director, Customer Marketing Solutions & Strategy and in close partnership with the Marketing Solutions Analyst and other Customer Marketing subject matter experts, this position brings together business requirements, technical updates, customer impact, dependencies, decisions, and readiness needs into a clear and actionable view. This role does not own overall project management, technical delivery, solution design, or primary requirements discovery and validation. Instead, it owns Customer Marketing program coordination, portfolio visibility, follow-through, and readiness across initiatives led by IT, Digital, Data, Analytics, Loyalty, CRM, Personalization, and other cross-functional partners. This is an individual contributor role with no direct reports.

Responsibilities

Maintain an integrated view of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams, providing visibility into milestones, dependencies, risks, decisions, and impacts.
Consolidate information across projects and business partners to help Customer Marketing leadership understand priorities, readiness, customer impacts, trade-offs, and required actions.
Understand business requirements, technical discussions, and solution direction sufficiently to identify Customer Marketing implications, risks, gaps, and dependencies.
Translate information from IT, Data, Analytics, Digital, and vendor teams into relevant customer, operational, loyalty, CRM, personalization, and customer data impacts.
Partner with Customer Marketing subject matter experts, including the Marketing Solutions Analyst, to ensure customer, customer data, and activation considerations remain visible throughout initiative delivery.
Serve as Customer Marketing's primary coordination point across initiatives, driving follow-through on deliverables, dependencies, decisions, testing activities, and readiness efforts.
Coordinate Customer Marketing participation in testing, launch readiness, operational transitions, adoption activities, and post-launch follow-up.
Establish and maintain effective program management practices, documentation, reporting, and communication processes that improve visibility, accountability, and execution across the Customer Marketing portfolio.

Knowledge, Skills & Abilities Requirements

Bachelor's degree in Marketing, Business, Analytics, Technology, Communications, or a related discipline, or equivalent relevant experience.
4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Demonstrated ability to manage and synthesize information across multiple concurrent initiatives, stakeholders, timelines, dependencies, and decisions.
Working knowledge of CRM, loyalty, personalization, customer data, segmentation, lifecycle marketing, measurement, and MarTech-enabled activation concepts.
Ability to understand business requirements and technical discussions and translate information into Customer Marketing implications.
Experience maintaining program-level plans, status reporting, action tracking, risk and issue logs, decision logs, and readiness activities.
Strong analytical thinking, organization, facilitation, written communication, and problem-solving skills.
Ability to drive clarity, accountability, and follow-through across teams without direct authority or ownership of the overall project.
Ability to communicate effectively with both technical and nontechnical audiences and adjust the level of detail based on stakeholder needs.

Preferred Qualifications

Experience supporting enterprise CRM, loyalty, personalization, customer data, digital, analytics, or marketing technology initiatives.
Familiarity with Salesforce Marketing Cloud or comparable marketing automation and journey orchestration platforms.
Familiarity with customer data flows, integrations, APIs, data mapping, identity resolution, and testing concepts.
Experience within a retail, omnichannel, multi-brand, or complex matrixed organization.
Experience coordinating business readiness and adoption activities for new marketing capabilities or process changes.

Competencies & Attributes

Passionate Learner – Demonstrates curiosity about the business, seeks feedback, applies learning quickly, and looks for opportunities to improve processes.
Flexible & Agile Adapter – Responds effectively to change and ambiguity, adjusts to new priorities, and remains focused under pressure.
Talent Builder – Supports an inclusive culture, encourages input from others, shares knowledge, and helps colleagues develop.
Effective Communicator – Communicates clearly and accurately, actively listens, asks thoughtful questions, and delivers relevant information concisely.
Team Builder – Values collaboration, inclusion, and diverse perspectives and contributes effectively within cross-functional teams.
Customer Focused Partner – Understands internal and external customer needs and advocates for improvements to the customer and associate experience.
Strategic Thinker – Brings forward new ideas, considers scalability and continuous improvement, and uses data to inform recommendations.
Big Picture Thinker – Understands cross-functional interdependencies and considers how decisions and initiatives impact the broader organization.
Results Driver – Takes ownership, focuses on priorities, and drives work toward timely and effective delivery.
Problem Solver & Decision Maker – Uses relevant information and data to identify challenges, evaluate options, make recommendations, and drive solutions.

Working Conditions & Physical Requirements This will be a hybrid role required to be onsite at the corporate office Monday through Wednesday. The work environment generally involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting and training rooms, retail stores, and similar business environments. The work area is adequately lit, heated, and ventilated. The work is primarily sedentary. The employee may sit comfortably to perform the work, with occasional walking, standing, bending, and carrying or moving light office and computer equipment as needed.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match. In addition, SBH associates may take advantage of our corporate campus amenities, including our in-house salon with complimentary services, food options, and onsite Sally Beauty and CosmoProf Professional stores where associates receive a merchandise discount.

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