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Added 2 mins ago
Business Insights Manager
CVS Health
Providence, RI · Woonsocket, RI
…If so, consider advancing your career as a Business Insights Manager within Retail Pharmacy Margin and Payer Analytics team! With dynamic customer needs and healthcare landscape, it is…
Added 3 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Providence, RI
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 5 mins ago
CU
Branch Manager I - Eagle River
Credit Union 1
Eagle River, AK
- $69,005 USD / year
We're seeking a Branch Manager in Eagle River with a strong commitment to serving the local community and building trusted relationships with our members. This role supports the financial…
Added 7 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.
Added 8 mins ago
Real Estate Office Staff Accountant (The Litchfield Company)
Brittain Resorts & Hotels
Pawleys Island, SC
The Office Accountant oversees day-to-day accounting activities and provides administrative support to the Real Estate office. Key responsibilities include maintaining financial records,…
Added 9 mins ago
IG
Remote Sr Project Manager
Insight Global
Monroe, LA
- $54.8 to $95.7 USD / hour
Insight Global is seeking an experienced Senior Project Manager to support a large-scale Legacy Decommissioning program focused on telecom cost-saving and network consolidation initiatives.
Added 9 mins ago
Project Mgr, Sr Staff
Entergy
New Orleans, LA
…reliability by partnering across the Center of Excellences including Operations, Engineering, Work Management, Construction, Strategic Planning, and Asset Management to translate plans into…
Added 10 mins ago
VI
Infusion Registered Nurse, Full-Time - Wilton, CT
Vivo Infusion
Wilton, CT
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 10 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Baton Rouge, LA
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 10 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Baton Rouge, LA
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 11 mins ago
Assistant Manager I
Family Dollar
Abington, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 11 mins ago
Assistant Manager I
Family Dollar
Albuquerque, NM
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
LN
Security Supervisor Brooklyn Paramount
Live Nation Worldwide, Inc.
Brooklyn, NY
- $20 to $25 USD / hour
…Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks…
Added 16 mins ago
Corporate Income Tax Auditor 4 (PCN 043088M)
State of Alaska
Anchorage, AK
We are a small group of tax professionals responsible for Alaska's corporate income tax program. The Corporate Income Tax Auditors are instrumental in ensuring the accuracy of tax paid and…
Added 16 mins ago
MF
Food Service Manager
Maschio's Food Service
Newton, NJ
- $18 to $20 USD / hour
We are seeking an experienced, dependable, and motivated Food Service Manager to oversee the daily operations of our school food service program.
Added 17 mins ago
[US] HW Project Manager
EdgeCortix
Remote, United States
EdgeCortix seeks to hire a HardWare (HW) Project Manager to join our US based team and coordinate the development, production, and lifecycle of our AI Accelerator HW products which include…
Added 17 mins ago
A
Barista (On-Call)
AccorHotel
Honolulu, HI
- $27.55 to $34.44 USD / hour
…your family healthy, plus access to our Employee Assistance Program (EAP) for mental health and wellness…
Added 20 mins ago
Survey Crew Chief
SAM, LLC
Charlotte, NC
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
Added 21 mins ago
CO
Temporary Animal Services Representative
County of Riverside
San Jacinto, CA
- $22.17 to $28.59 USD / hour
The County of Riverside’s Human Resources Temporary Assignment Program (TAP) is seeking a Temporary Animal Services Representative to support the Animal Services Department in San Jacinto.
Added 23 mins ago
General Manager(06081) - 21 Church St.
Domino's
Prince Frederick, MD
…franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for…
Added 26 mins ago
CH
Executive Chef-260 EX
Crescent Hotels and Resorts
Baltimore, MD
- $85,000 USD / year
401K matching program for eligible associates
Added 26 mins ago
Senior Power Systems Electrical Engineer
Honeywell Technologies
Baltimore, MD
…expert for the University of Maryland (UMD) NextGen Energy Program Public-Private Partnership (P3). In this role, you will be responsible for all electrical, instrumentation, and control…
Added 28 mins ago
CO
Administrative Services Analyst - Public Works
City of Oxnard
Oxnard, CA
- $37.59 to $61.62 USD / hour
This classification is distinguished from the Administrative Services Coordinator/Support Supervisor in that it performs professional financial, managerial and/or operational analysis work…
Added 28 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Santa Fe, NM
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 31 mins ago
GI
Managing Consultant | Healthcare Operations & Transformation Project Manager
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
Guidehouse is seeking a Managing Consultant to support healthcare operations and transformation initiatives for the Department of Veterans Affairs (VA), including Veteran and Family Member…

Closed listing

SBH

MANAGER CUSTOMER MARKETING PROGRAMS & DELIVERY

Plano, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager, Customer Marketing Programs & Delivery (Corporate) This position is Hybrid working from our corporate Support Center in Plano, Texas, with onsite days Monday through Wednesday. About Sally Beauty Holdings, Inc. At Sally Beauty Holdings, our purpose is to inspire a more colorful, confident, and welcoming world. We are a leader in professional hair color and beauty supplies, serving customers across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty provides salon-quality hair color, hair care, nail, and skin care products to retail customers, while Beauty Systems Group, through CosmoProf and Armstrong McCall, serves licensed beauty professionals and salons. About the Role The Manager, Customer Marketing Programs & Delivery supports the successful execution of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams. This role serves as the program and delivery lead for the Customer Marketing portfolio, maintaining visibility across multiple concurrent initiatives and helping ensure customer, data, and activation considerations remain connected throughout planning and delivery. Working under the direction of the Director, Customer Marketing Solutions & Strategy and in close partnership with the Marketing Solutions Analyst and other Customer Marketing subject matter experts, this position brings together business requirements, technical updates, customer impact, dependencies, decisions, and readiness needs into a clear and actionable view. This role does not own overall project management, technical delivery, solution design, or primary requirements discovery and validation. Instead, it owns Customer Marketing program coordination, portfolio visibility, follow-through, and readiness across initiatives led by IT, Digital, Data, Analytics, Loyalty, CRM, Personalization, and other cross-functional partners. This is an individual contributor role with no direct reports.

Responsibilities

Maintain an integrated view of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams, providing visibility into milestones, dependencies, risks, decisions, and impacts.
Consolidate information across projects and business partners to help Customer Marketing leadership understand priorities, readiness, customer impacts, trade-offs, and required actions.
Understand business requirements, technical discussions, and solution direction sufficiently to identify Customer Marketing implications, risks, gaps, and dependencies.
Translate information from IT, Data, Analytics, Digital, and vendor teams into relevant customer, operational, loyalty, CRM, personalization, and customer data impacts.
Partner with Customer Marketing subject matter experts, including the Marketing Solutions Analyst, to ensure customer, customer data, and activation considerations remain visible throughout initiative delivery.
Serve as Customer Marketing's primary coordination point across initiatives, driving follow-through on deliverables, dependencies, decisions, testing activities, and readiness efforts.
Coordinate Customer Marketing participation in testing, launch readiness, operational transitions, adoption activities, and post-launch follow-up.
Establish and maintain effective program management practices, documentation, reporting, and communication processes that improve visibility, accountability, and execution across the Customer Marketing portfolio.

Knowledge, Skills & Abilities Requirements

Bachelor's degree in Marketing, Business, Analytics, Technology, Communications, or a related discipline, or equivalent relevant experience.
4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Demonstrated ability to manage and synthesize information across multiple concurrent initiatives, stakeholders, timelines, dependencies, and decisions.
Working knowledge of CRM, loyalty, personalization, customer data, segmentation, lifecycle marketing, measurement, and MarTech-enabled activation concepts.
Ability to understand business requirements and technical discussions and translate information into Customer Marketing implications.
Experience maintaining program-level plans, status reporting, action tracking, risk and issue logs, decision logs, and readiness activities.
Strong analytical thinking, organization, facilitation, written communication, and problem-solving skills.
Ability to drive clarity, accountability, and follow-through across teams without direct authority or ownership of the overall project.
Ability to communicate effectively with both technical and nontechnical audiences and adjust the level of detail based on stakeholder needs.

Preferred Qualifications

Experience supporting enterprise CRM, loyalty, personalization, customer data, digital, analytics, or marketing technology initiatives.
Familiarity with Salesforce Marketing Cloud or comparable marketing automation and journey orchestration platforms.
Familiarity with customer data flows, integrations, APIs, data mapping, identity resolution, and testing concepts.
Experience within a retail, omnichannel, multi-brand, or complex matrixed organization.
Experience coordinating business readiness and adoption activities for new marketing capabilities or process changes.

Competencies & Attributes

Passionate Learner – Demonstrates curiosity about the business, seeks feedback, applies learning quickly, and looks for opportunities to improve processes.
Flexible & Agile Adapter – Responds effectively to change and ambiguity, adjusts to new priorities, and remains focused under pressure.
Talent Builder – Supports an inclusive culture, encourages input from others, shares knowledge, and helps colleagues develop.
Effective Communicator – Communicates clearly and accurately, actively listens, asks thoughtful questions, and delivers relevant information concisely.
Team Builder – Values collaboration, inclusion, and diverse perspectives and contributes effectively within cross-functional teams.
Customer Focused Partner – Understands internal and external customer needs and advocates for improvements to the customer and associate experience.
Strategic Thinker – Brings forward new ideas, considers scalability and continuous improvement, and uses data to inform recommendations.
Big Picture Thinker – Understands cross-functional interdependencies and considers how decisions and initiatives impact the broader organization.
Results Driver – Takes ownership, focuses on priorities, and drives work toward timely and effective delivery.
Problem Solver & Decision Maker – Uses relevant information and data to identify challenges, evaluate options, make recommendations, and drive solutions.

Working Conditions & Physical Requirements This will be a hybrid role required to be onsite at the corporate office Monday through Wednesday. The work environment generally involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting and training rooms, retail stores, and similar business environments. The work area is adequately lit, heated, and ventilated. The work is primarily sedentary. The employee may sit comfortably to perform the work, with occasional walking, standing, bending, and carrying or moving light office and computer equipment as needed.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match. In addition, SBH associates may take advantage of our corporate campus amenities, including our in-house salon with complimentary services, food options, and onsite Sally Beauty and CosmoProf Professional stores where associates receive a merchandise discount.

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