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Added 2 mins ago
VH
Registered Nurse - Referral Coordination
Veterans Health Administration
Beckley, WV
- $72,306 to $137,056 USD / year
…of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. And follows procedures per established policies and…
Added 2 mins ago
VH
Medical Records Technician - Health Information Technician (HIT)
Veterans Health Administration
Danville, IL
- $36,409 to $65,599 USD / year
…requirements, to ensure continuity of patient care, and to support education and research needs. Notifies clinicians of missing, incomplete, or inaccurate information in their signature…
Added 2 mins ago
DC
Program Manager (Integrator)
Defense Contract Management Agency
Saint Charles, MO
- $109,137 to $141,880 USD / year
Leads multi-functional Program Support Team including, but not limited to, Engineers, Quality Assurance Specialists, Industrial Specialists, Software Specialists and Contracting personnel.…
Added 2 mins ago
CN
Recreation Aide (Auto Skills Center)
Commander, Navy Installations Command
Gulfport, MS
- $16 USD / hour
Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash…
Added 2 mins ago
VH
Biomedical Equipment Support Specialist
Veterans Health Administration
Altoona, PA
- $45,127 to $107,554 USD / year
Serves as a Biomedical Equipment Support Specialist (BESS) at the full performance level within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the…
Added 2 mins ago
AN
TITLE 32 HR SPEC (MIL) GS-0201-09
Air National Guard Units
Martinsburg, WV
- $70,623 to $91,815 USD / year
…and staff members. Provides guidance and assistance on unit program(s) for which responsible. Provides training to supervisors on all military human resources issues. Analyzes data and…
Added 2 mins ago
VH
Physician (Psychiatry Section Chief)
Veterans Health Administration
Charlotte, NC · Salisbury, NC
- $260,000 to $335,000 USD / year
Position(s) listed under this Open Continuous Announcement MAY be eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. Applicants selected…
Added 2 mins ago
DC
DIRECTOR OF FINANCIAL MANAGEMENT AND COMPTROLLER
Defense Counterintelligence and Security Agency
Quantico, VA
- $186,207 to $219,000 USD / year
…accumulation, allocation, and reporting of direct and indirect costs to support Working Capital Fund rates, reimbursable pricing, program and activity cost transparency, customer billing,…
Added 2 mins ago
VH
Licensed Practical/License Vocational Nurse
Veterans Health Administration
Muskogee, OK
- $65,176 to $84,731 USD / year
Performs and/or instructs on personal care, diagnostic support duties, and treatments according to procedure under the direction of the professional nurse in a timely manner with minimal…
Added 5 mins ago
UF
Park Ranger
U.S. Fish and Wildlife Service
Folkston, GA
- $61,722 to $80,243 USD / year
Plans, develops, and implements a balanced Visitor Services program, including interpretive and environmental education activities and compatible wildlife-dependent recreation.
Added 5 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
…managerial oversight in the following areas: Budget Management, Program Administration, Contracting Requirements and Quality and Performance and Human…
Added 5 mins ago
VH
Licensed Practical Nurse - Outpatient Mental Health
Veterans Health Administration
Saint James, MO · Rolla, MO
- $47,658 to $81,189 USD / year
…duties in a manner that promotes quality health care, positive customer service and the maintenance of an environment committed to serving the Veteran. Performs within this functional…
Added 5 mins ago
FA
Supervisory Air Traffic Control Specialist
Federal Aviation Administration
Fort Worth, TX
- $193,799 to $228,000 USD / year
Serves as a Support Manager in an en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the…
Added 5 mins ago
AN
HUMAN RESOURCES SPECIALIST (MILITARY) T32
Air National Guard Units
Phoenix, AZ
- $64,564 to $83,938 USD / year
Plans, directs, and controls all aspects of the Customer Service Program. Manages the Air Force Personnel Records System. Develops procedures and establishes policy for building, updating…
Added 5 mins ago
VH
Registered Nurse - Outpatient Mental Health Nurse
Veterans Health Administration
Saint James, MO · Rolla, MO
- $71,493 to $141,751 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 5 mins ago
VH
Social Worker - Primary Care Mental Health Integration
Veterans Health Administration
Marshalltown, IA · Knoxville, IA · Des Moines, IA · Mason City, IA · Fort Dodge, IA · Carroll, IA
- $52,727 to $82,938 USD / year
…provide service in the Primary Care Mental Health Integration Program. These vacancies will be filled with either a Social Worker, Licensed Professional Mental Health Counselor, Marriage…
Added 5 mins ago
VH
Registered Nurse - Medical / Surgical / Telemetry
Veterans Health Administration
Philadelphia, PA
- $80,848 to $154,831 USD / year
…of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and…
Added 6 mins ago
Station Manager
Chevron
PORTLAND, OR
…safely in a fast-paced environment while maintaining 100% total customer…
Added 8 mins ago
EP
Supervisory Life Scientist/Environmental Engineer/Physical Scientist (NEPA Section Manager)
Environmental Protection Agency
Anchorage, AK · Seattle, WA · Lacey, WA · Boise, ID · Portland, OR
- $125,776 to $184,886 USD / year
Plan, organize, and direct the activities of the National Environmental Policy Act (NEPA) Branch to ensure program objectives are met in compliance with applicable laws, regulations, and…
Added 8 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
…and is responsible for developing high-level strategies to support development efforts to achieve Department of Veterans Affairs (VA) wide business objectives. The incumbent will supervise…
Added 8 mins ago
VH
License Practical Nurse - Primary Care
Veterans Health Administration
Chattanooga, TN
- $65,991 to $85,790 USD / year
The LPN, Primary Care GS-7 is under the supervision of the Nurse Manager at the
Added 8 mins ago
VH
Management and Program Analyst
Veterans Health Administration
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
…to provide centralized operational intelligence and advanced program/data analysis for decision support to the VISN Operations Center, VISN Executive Leadership Team, and Health Service…
Added 8 mins ago
AN
SURFACE MAINTENANCE MECHANIC
Army National Guard Units
Reno, NV
- $32 to $37 USD / hour
Added 8 mins ago
OO
Program Manager
Office of Personnel Management
Columbus, OH
- $154,378 to $197,200 USD / year
Oversee program budgets, financial planning, workforce requirements, and operational performance to support organizational priorities and customer service delivery.
Added 8 mins ago
VH
Diagnostic Radiologic Technologist
Veterans Health Administration
Cedar Rapids, IA
- $40,736 to $72,644 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…

Closed listing

SBH

MANAGER CUSTOMER MARKETING PROGRAMS & DELIVERY

Plano, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager, Customer Marketing Programs & Delivery (Corporate) This position is Hybrid working from our corporate Support Center in Plano, Texas, with onsite days Monday through Wednesday. About Sally Beauty Holdings, Inc. At Sally Beauty Holdings, our purpose is to inspire a more colorful, confident, and welcoming world. We are a leader in professional hair color and beauty supplies, serving customers across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty provides salon-quality hair color, hair care, nail, and skin care products to retail customers, while Beauty Systems Group, through CosmoProf and Armstrong McCall, serves licensed beauty professionals and salons. About the Role The Manager, Customer Marketing Programs & Delivery supports the successful execution of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams. This role serves as the program and delivery lead for the Customer Marketing portfolio, maintaining visibility across multiple concurrent initiatives and helping ensure customer, data, and activation considerations remain connected throughout planning and delivery. Working under the direction of the Director, Customer Marketing Solutions & Strategy and in close partnership with the Marketing Solutions Analyst and other Customer Marketing subject matter experts, this position brings together business requirements, technical updates, customer impact, dependencies, decisions, and readiness needs into a clear and actionable view. This role does not own overall project management, technical delivery, solution design, or primary requirements discovery and validation. Instead, it owns Customer Marketing program coordination, portfolio visibility, follow-through, and readiness across initiatives led by IT, Digital, Data, Analytics, Loyalty, CRM, Personalization, and other cross-functional partners. This is an individual contributor role with no direct reports.

Responsibilities

Maintain an integrated view of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams, providing visibility into milestones, dependencies, risks, decisions, and impacts.
Consolidate information across projects and business partners to help Customer Marketing leadership understand priorities, readiness, customer impacts, trade-offs, and required actions.
Understand business requirements, technical discussions, and solution direction sufficiently to identify Customer Marketing implications, risks, gaps, and dependencies.
Translate information from IT, Data, Analytics, Digital, and vendor teams into relevant customer, operational, loyalty, CRM, personalization, and customer data impacts.
Partner with Customer Marketing subject matter experts, including the Marketing Solutions Analyst, to ensure customer, customer data, and activation considerations remain visible throughout initiative delivery.
Serve as Customer Marketing's primary coordination point across initiatives, driving follow-through on deliverables, dependencies, decisions, testing activities, and readiness efforts.
Coordinate Customer Marketing participation in testing, launch readiness, operational transitions, adoption activities, and post-launch follow-up.
Establish and maintain effective program management practices, documentation, reporting, and communication processes that improve visibility, accountability, and execution across the Customer Marketing portfolio.

Knowledge, Skills & Abilities Requirements

Bachelor's degree in Marketing, Business, Analytics, Technology, Communications, or a related discipline, or equivalent relevant experience.
4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Demonstrated ability to manage and synthesize information across multiple concurrent initiatives, stakeholders, timelines, dependencies, and decisions.
Working knowledge of CRM, loyalty, personalization, customer data, segmentation, lifecycle marketing, measurement, and MarTech-enabled activation concepts.
Ability to understand business requirements and technical discussions and translate information into Customer Marketing implications.
Experience maintaining program-level plans, status reporting, action tracking, risk and issue logs, decision logs, and readiness activities.
Strong analytical thinking, organization, facilitation, written communication, and problem-solving skills.
Ability to drive clarity, accountability, and follow-through across teams without direct authority or ownership of the overall project.
Ability to communicate effectively with both technical and nontechnical audiences and adjust the level of detail based on stakeholder needs.

Preferred Qualifications

Experience supporting enterprise CRM, loyalty, personalization, customer data, digital, analytics, or marketing technology initiatives.
Familiarity with Salesforce Marketing Cloud or comparable marketing automation and journey orchestration platforms.
Familiarity with customer data flows, integrations, APIs, data mapping, identity resolution, and testing concepts.
Experience within a retail, omnichannel, multi-brand, or complex matrixed organization.
Experience coordinating business readiness and adoption activities for new marketing capabilities or process changes.

Competencies & Attributes

Passionate Learner – Demonstrates curiosity about the business, seeks feedback, applies learning quickly, and looks for opportunities to improve processes.
Flexible & Agile Adapter – Responds effectively to change and ambiguity, adjusts to new priorities, and remains focused under pressure.
Talent Builder – Supports an inclusive culture, encourages input from others, shares knowledge, and helps colleagues develop.
Effective Communicator – Communicates clearly and accurately, actively listens, asks thoughtful questions, and delivers relevant information concisely.
Team Builder – Values collaboration, inclusion, and diverse perspectives and contributes effectively within cross-functional teams.
Customer Focused Partner – Understands internal and external customer needs and advocates for improvements to the customer and associate experience.
Strategic Thinker – Brings forward new ideas, considers scalability and continuous improvement, and uses data to inform recommendations.
Big Picture Thinker – Understands cross-functional interdependencies and considers how decisions and initiatives impact the broader organization.
Results Driver – Takes ownership, focuses on priorities, and drives work toward timely and effective delivery.
Problem Solver & Decision Maker – Uses relevant information and data to identify challenges, evaluate options, make recommendations, and drive solutions.

Working Conditions & Physical Requirements This will be a hybrid role required to be onsite at the corporate office Monday through Wednesday. The work environment generally involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting and training rooms, retail stores, and similar business environments. The work area is adequately lit, heated, and ventilated. The work is primarily sedentary. The employee may sit comfortably to perform the work, with occasional walking, standing, bending, and carrying or moving light office and computer equipment as needed.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match. In addition, SBH associates may take advantage of our corporate campus amenities, including our in-house salon with complimentary services, food options, and onsite Sally Beauty and CosmoProf Professional stores where associates receive a merchandise discount.

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