Service Sales Manager

Service Sales Manager Location: Salt Lake City, UtahJob Type: Full-Time About the Opportunity Industry leading, full-service MEP company is searching for an experienced Service Sales Manager to lead a commercial maintenance sales team, drive revenue growth, and strengthen long-term customer relationships. This leadership role is responsible for developing sales talent, implementing effective sales strategies, increasing maintenance agreement sales, and improving customer retention across the commercial HVAC and mechanical services market. The ideal candidate is a proven B2B sales leader who can build a high-performing team, establish clear performance expectations, identify new business opportunities, and deliver measurable results. This is an opportunity to influence sales strategy, improve processes, and help commercial customers maintain the reliability and performance of their building systems. Why Consider This Opportunity?

• Lead and develop an established, growing commercial maintenance sales team.
• Drive measurable revenue growth with support from executive leadership.
• Strengthen sales processes, forecasting practices, and performance management.
• Collaborate with experienced professionals across Sales, Service, and Operations.
• Mentor sales representatives and contribute to business strategy.
• Earn performance-based incentive compensation tied to team sales results.

Key Responsibilities

Sales Leadership and Team Development

• Lead, coach, and mentor maintenance sales representatives to improve individual and team performance.
• Establish sales goals, activity targets, performance standards, and accountability measures.
• Conduct regular one-on-one coaching sessions, sales pipeline reviews, and performance discussions.
• Recruit, onboard, develop, and retain high-performing sales professionals.
• Build a collaborative, results-oriented team culture focused on engagement, accountability, and continuous improvement.

Sales Growth, Business Development, and Customer Retention

• Develop and execute sales strategies designed to achieve measurable annual growth in maintenance agreement bookings.
• Increase maintenance contract renewals, customer retention, and new agreement sales.
• Guide the team through strategic sales opportunities, customer presentations, contract negotiations, and complex B2B sales engagements.
• Evaluate pricing strategies and sales approaches to maintain market competitiveness and support profitability.
• Identify market trends, prospective customers, and growth opportunities that support long-term revenue and customer retention.
• Strengthen customer relationships and expand opportunities within the commercial HVAC, mechanical services, and facility services markets.

Sales Operations and Performance Management

• Promote consistent use of Salesforce CRM and reinforce effective sales management practices.
• Maintain accurate sales pipelines, revenue forecasts, reports, and opportunity records.
• Analyze sales dashboards, key performance indicators (KPIs), and team activity metrics to identify improvement opportunities and guide coaching.
• Establish clear visibility into sales activity, pipeline health, forecast accuracy, and progress toward sales goals.
• Provide executive leadership with timely, reliable sales forecasts and performance updates.

Cross-Functional Leadership and Collaboration

• Coordinate with Service, Operations, Finance, and Executive Leadership to ensure sales commitments align with service capabilities and operational resources.
• Improve communication, coordination, and handoffs between sales and service teams.
• Support initiatives that improve customer satisfaction, contract retention, service delivery, and overall business performance.
• Partner with internal stakeholders to identify process improvements and strengthen operational effectiveness.

Qualifications

Required Experience and Skills

• At least 5 years of successful B2B sales experience in commercial HVAC, mechanical services, facility services, building services, or a related industry.
• At least 3 years of sales management or sales leadership experience.
• Demonstrated ability to coach, motivate, and lead sales teams to meet or exceed established targets.
• Strong Salesforce CRM proficiency, including sales forecasting, reporting, pipeline management, and opportunity tracking.
• Experience selling recurring service agreements, preventive maintenance contracts, commercial maintenance programs, or comparable service-based solutions.
• Excellent leadership, communication, presentation, relationship-building, and negotiation skills.
• Proven ability to develop sales strategies, monitor performance metrics, and drive measurable business growth.

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related discipline desired.
• Experience in commercial HVAC sales, mechanical services sales, or commercial building services preferred, but not required.
• Background implementing, coaching, and reinforcing consultative B2B sales methodologies.
• Track record of recruiting, developing, and retaining successful sales professionals.
• Familiarity with commercial building systems, facility management, and building operations.
• Experience managing recurring revenue, maintenance agreement portfolios, and customer renewal strategies.

Compensation and Benefits The compensation program includes a competitive salary plus performance-based incentive plan tied to maintenance sales team goal attainment. Target total annual compensation can exceed $200,000 when team sales goals are exceeded.

Benefits

• Significant employer contributions toward medical insurance premiums for employees and eligible family members.
• Generous paid time off plus seven paid company holidays per year.
• 401(k) retirement plan with company matching contributions.
• Company-provided cell phone and computer, plus a vehicle allowance.
• Sales management training and ongoing professional development.
• Access to company-sponsored leadership events and professional growth programs.
• and more!

Take the Next Step in Your Sales Leadership Career Our client is looking for a sales leader who can develop talent, expand commercial maintenance revenue, improve customer retention, and build a culture of accountability and results. If you have a background in B2B sales management, commercial HVAC, mechanical services, or maintenance contract sales - and are ready to lead a team with significant earning potential - we encourage you to apply today!