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Added 1 min ago
S
Employee Relations Specialist
SupplyHouse.com
Remote, United States
- $73,655 to $110,482 USD / year
…Resources Team! This individual will report into our Senior Manager of Total Rewards & Compliance and play an important role in managing and enhancing HR compliance programs, policies,…
Added 2 mins ago
Senior Media Strategist, Tech PR
SourceCode Communications
New York, NY
…looking for a seasoned media relations powerhouse at the Account Manager / Senior Account Manager (AM/SAM) level who refuses to stay on the sidelines. This role is designed for a media…
Added 2 mins ago
Product Manager - Emission Abatement & Selective Catalytic Reduction Systems
Enerflex Ltd
Houston, TX
As the Product Manager for Emission Abatement & Selective Catalytic Reduction (SCR) Systems, you will serve as the primary technical authority on emissions control technologies for…
Added 3 mins ago
JL
Cybersecurity Analyst III - CSET Supervisor
JT4, LLC
Edwards AFB, CA
- $120,000 to $150,000 USD / year
Interface with the Information System Security Manager (ISSM), program managers, system stakeholders, and external contractors to coordinate cybersecurity requirements and architecture flow…
Added 4 mins ago
Research Consultant
UserTesting Technologies, Inc.
Remote, United States
Familiarity with remote research and usability testing platforms (UserTesting, UserZoom, or similar tools)
Added 4 mins ago
AA
Team Lead - Application Development
ARI Automotive Rentals Inc
Remote, United States
- $105,050 to $149,700 USD / year
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
Added 5 mins ago
Large Industrial Energy Advisor
LEIDOS ENGINEERING INC
Peoria, IL
The Energy Advisor will report to the Business Program Manager.
Added 5 mins ago
Manager of Transmission Line Engineering
LEIDOS ENGINEERING INC
Chicago, IL
We are seeking a Manager of Transmission Line Engineer who will manage a collaborative and dynamic team working in a fast-paced environment, solving challenging problems involved with…
Added 5 mins ago
Senior Traffic Project Manager
Consor Engineers
Houston, TX
As a Senior Traffic Project Manager, you will lead the successful delivery of complex traffic engineering and transportation operations projects throughout the Houston region, overseeing…
Added 6 mins ago
Aircraft Manager II
Airbus Americas, Inc.
Mobile Area, AL
Airbus Americas, Inc is looking for a Aircraft Manager II to join our team based in Mobile, AL.
Added 6 mins ago
PM
Working Manager - Parking Operations
Propark Mobility
New Rochelle, NY
- $27 to $30 USD / hour
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and…
Added 6 mins ago
Education Portfolio Manager
Mayo Clinic
Rochester, MN · Rochester
The Enterprise Strategic Portfolio Manager - Education shield is responsible for the direction and implementation of multiple, inter-related projects, programs, and transformational…
Added 7 mins ago
CO
Technical Support Specialist
City of Philadelphia
Philadelphia, PA
- Up to $60,000 USD / year
Provide support for remote and on-site employees as needed.
Added 7 mins ago
Pre-Award Grants and Contracts Officers
University of Utah
Salt Lake City, UT
Opportunities for remote work may be available for candidates who reside in the State of Utah. Employees with an approved remote schedule are expected to provide their own home office…
Added 7 mins ago
NB
Systems Administrator I
Ntiva Branding
Leawood, KS
- $50,000 to $64,000 USD / year
Provide a secure remote access method as appropriate
Added 7 mins ago
Collegiate Recovery Manager
The University Of Texas At Dallas
TX
…days in office work schedule, subject to business need and manager approval. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas…
Added 10 mins ago
Business Analyst I (Intern) United States
Cisco
Research Triangle Park, NC
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 10 mins ago
Data Analyst I (Intern) - United States
Cisco
Research Triangle Park, NC
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 10 mins ago
Motorsports Tire Intelligence Scientist
General Motors
Concord, NC
Standardize common analyses and create user-friendly workflows that reduce manual data handling and accelerate insight generation for trackside and remote teams.
Added 10 mins ago
Engineer III or Senior Engineer - Distribution Capacity Planning
Duke Energy
Raleigh, NC
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to…
Added 10 mins ago
Senior Product Manager, Value realization
Humana
Raleigh, NC
To help deliver on this mission, we are seeking a Senior Product Manager to drive the delivery of new reporting requirements for Next Best Action (NBA) and to assist with measurement…
Added 10 mins ago
Associate Director, Field Reimbursement Manager - Liver - Southeast
Gilead Sciences, Inc.
Charlotte, NC
As an expert in Liver market access , the Associate Director Field Reimbursement Manager – Liver will remain informed about local and national payer policies and acquisition pathways,…
Added 12 mins ago
BE
Manager Technology
Boeing Employees' Credit Union
Remote, United States
- $117,300 to $217,800 USD / year
As a Manager Technology at BECU, you’ll lead engineering teams delivering highly visible, member-facing technology that helps people access essential financial products and services. You’ll…
Added 13 mins ago
Regional Placement Coordinator, Summer Work and Travel
CIEE Inc
MT
Reports to: Regional Manager, Summer Work and Travel
Added 13 mins ago
Electrical Engineering Manager 60 Hz
GE Vernova Hitachi Nuclear Energy Americas LLC
Remote, United States
The Firstline Engineering Manager (FEM) – Plant Electrical Systems 60 Hertz Variant will provide leadership to a diverse, global team of dedicated engineers responsible for the systems…

Savers / Value Village

IT Retail Support Tech

Meridian, ID, United States

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Job details

Posting language: English

Original job description

Description

Job Description: IT Retail Support Technician Work Type/Location: Hybrid / Boise, Idaho. USA

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.

What you’ll be working on:

Promote the Savers Corporate vision by being responsible for Retail systems environment with a focus on functionality, high availability, security, resource availability and optimization. Performs as a technological knowledge leader within the Retail systems team to confirm that standards and policies are implemented and adopted within the team functions. This job leads the ongoing implementation and maintenance of the POS (Point of Sale) multi-tiered, multi-platform application and integration architecture. This position reports to the Manager, Software Applications Administration.

Essential Job Functions:

Apply basic troubleshooting skills to resolve Point of Sales related issues will leveraging supplied documentation and IT knowledge base.
Provide foundational Tier 1 support and oversight of daily analysis and monitoring of POS applications in the Retail Systems environment.
Provides direct support for all Retail Systems customers via phone, chat, or email.
Provide guidance to other team members regarding adherence to department / company policies and procedures.
Work directly with third party vendors to provide support to our inhouse customers.
Maintains detailed documentation of all job functions for use as reference material.
Provides documentation and input into knowledge base articles for support team associates.
Contributes the company-wide help desk database for all reported and assigned incidents with stated problems, status, and resolutions.
Contributes to review of Retail Systems teams policies and procedures.
Adheres to all department / company policies and procedures.
Provides after-hours remote technical support via a rotating Pager Duty.
Informs management about system problems that are considered out of the ordinary.

What you have:

Required Knowledge, Skills, and Abilities:

Working Knowledge of Point-of-sale systems and architecture.
Working Knowledge of POS hardware and integration points between hardware and POS software.
Working knowledge of Microsoft products, including Windows Server, Windows OS (Win7/10), Core Windows Server Applications, Active Directory, Group Policy.
Basic knowledge of server hardware including infrastructure.
Basic knowledge of systems management tools like Microsoft SCCM (System Center Configuration Manager).
Demonstrated analytical, deductive reasoning and troubleshooting skills.
Ability to interact with personnel on all levels of the organization.
Ability to work independently or as a member of the team.
Ability to communicate orally and in writing.
Ability to set priorities, meet deadlines and multi-task with minimal supervision.
Ability to research future hardware/software technologies.

Required Education, Training and Experience:

2-4 years performing Systems Support in a Retail environment.
2-4 years performing POS Systems support.
With either
Current Microsoft Certification(s) / CompTIA Cert.
Bachelor’s degree in computer science or related field or combination of education and work experience.

Physical Requirements:

Ability to lift and carry up to 25 lbs.
Ability to express or exchange ideas by means of the spoken word.
Ability to receive detailed information through verbal communication, and to make the discriminations in sound.
Ability to receive detailed information visually through written communication (both physical and electronic).

FLSA: Exempt

Travel: 5% or less travel

Work Type/Location: Hybrid/ Boise, Idaho. USA

Savers Benefits Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay
Vacation Pay - Approximately 2 weeks
6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Retirement Plan

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave

We’re an equal opportunity employer:

All team members and job applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender or gender identity or any other factor protected by law.

Accessibility support statement:

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at: (800) 259-0004

Candidate AI usage policy:

Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.

Savers is an E-Verify employer

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