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Added 1 min ago
Expert Program Manager - Clean Energy Transportation
Pacific Gas And Electric Company
Oakland, CA
The CET team is looking for a highly skilled Program Manager to lead our Pre-Owned EV Rebate Program and other strategic initiatives to promote EV adoption. This will require an ability to…
Added 1 min ago
Customer Service Manager
Langham Logistics, Inc
INDIANAPOLIS, IN
The Customer Service Manager contributes to meeting Langham’s goals of exceptional customer service, quality, process improvement, and profitability by assisting customers with their flow…
Added 1 min ago
P
Project Manager
Persado
Remote, United States
- $78,000 to $100,000 USD / year
We’re seeking a Project Manager with a strong background supporting enterprise clients in the financial services industry. In this role, you will own the end-to-end program management of a…
Added 1 min ago
SC
Program/Project Manager - Teleport & Uplink Infrastructure
Sand Cherry Associates
Remote, United States
- $110,000 to $150,000 USD / year
Seeking an experienced, hands-on Project Manager to lead the planning, coordination, and execution of satellite teleport and uplink infrastructure projects across company-owned facilities…
Added 1 min ago
Account Manager - Northeast (REQ926)
Spartech
Remote, United States
The Account Manager is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting…
Added 1 min ago
Business Development Manager (REQ927)
Spartech
Remote, United States
The Business Development Manager is responsible for target build and closure through strategy and market development. Accountability will center on margin and relationship building but will…
Added 1 min ago
CM
Project Manager II - Risk Adjustment
Centene Management Company LLC
Remote, United States
- $70,100 to $126,200 USD / year
…adjustment projects along with tracking monthly goals, assigning project tasks to Risk Adjustment Coordinators, outreach to Providers for project related issues, meet or exceed Annual Risk…
Added 2 mins ago
Quality Control Manager
Rudolph & Sletten Inc
Los Angeles, CA
Rudolph & Sletten, a Tutor Perini Company, is seeking a Quality Control Manager to join our office in CA.
Added 3 mins ago
T
MEP Quality Program Manager (Data Center Construction) - El Paso
TEKsystems
El Paso, TX
- $80 to $90 USD / hour
Role Overview The QA/QC Program Engineer will support the site Quality Manager in leading and improving the construction quality program for a large, fast-paced hyperscale data center…
Added 3 mins ago
Skilled Trades Manager
Global Laser Enrichment LLC
Wilmington, NC
…Operations Supervisor, Engineering management, and Facilities Manager as needed to accomplish organizational…
Added 4 mins ago
Senior Resource Management Professional, SR-04-0072
Cyber B.A.T. Inc
Ft Meade, MD
Qualifications: Sixteen (16) years of demonstrated combined experience in DoD and/or IC resource management, program management, contract management, and/or financial management, and a…
Added 4 mins ago
Junior Project Integrator, SR-01-0071
Cyber B.A.T. Inc
Ft Meade, MD
Qualifications: Four (4) years of demonstrated combined experience in DoD/IC program management, contract management, and/or financial management, and a Bachelor’s Degree with a business…
Added 5 mins ago
Senior EHR Business Analyst
3Core Systems, Inc
Oklahoma City, OK
assigned Project Manager and collaborate with program, clinical, operational,
Added 5 mins ago
Partner Alliance Program Specialist - 2284
Kioxia
San Jose, CA
KIOXIA America Inc. is seeking a highly skilled Partner Alliance/Technical Ecosystem Project Manager Specialist to develop and grow our SSD business in the SSD ecosystem development…
Added 6 mins ago
PMO Quality Project Manager
NTT DATA Services
Springfield, IL
NTT DATA seeks to hire an experienced PMO Quality Project Manager to support the Illinois Medicaid Enterprise System (IL MES) PASS Program. The role will lead Enterprise PMO quality…
Added 6 mins ago
Medicaid Certification PMO Project Manager
NTT DATA Services
Springfield, IL
We are currently seeking a Medicaid Certification PMO Project Manager to join our team in Springfield, Illinois (US-IL), United States (US).
Added 6 mins ago
Product Manager (New Product Development)
Ontrac Solutions
Chicago, IL
OnTrac is seeking a hands-on Product Manager to join a modern product team building cloud-native applications on Google Cloud Platform. This is a builder's role, not an oversight role. You…
Added 6 mins ago
Business Requirements Manager
CACI, INC.-FEDERAL
Arlington, VA
Collaborate with the lead project manager to establish core processes and procedures based on agile and scrum principles.
Added 6 mins ago
Project Manager
CACI, INC.-FEDERAL
Sterling, VA
As the Project Manager, you will be responsible for contract and technical performance, guiding a multi disciplinary agile team to design, develop, and deploy capabilities that directly…
Added 7 mins ago
Senior HSE Manager
Rosendin
Amarillo, TX
The Senior HSE Manager is a Senior level position responsible for leading multiple teams and leaders of leaders. This position oversees the implantation of health, safety, and environmental…
Added 7 mins ago
Capacity Optimization Project Manager (West)
Expeditors
Addison, TX
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors…
Added 7 mins ago
TDCJ - Maintenance Supervisor I, II, III - Lock an
Texas Department of Criminal Justice - SET
Lamesa, TX
Added 7 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Big Spring, TX
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 8 mins ago
Tax Manager, State and Local Tax
BDO USA Experienced
San Francisco, CA · Seattle, WA · Los Angeles, CA · Phoenix, AZ · Denver, CO
A Tax Manager, State and Local Tax is responsible for advising clients of the tax implications relating to their business objectives, recommending alternate courses of action, as well as…
Added 8 mins ago
Construction Manager - Distribution Line
Qualus
Conroe, TX
Makes the necessary field decisions regarding job changes and communicates them as necessary to the Supervisor and Program or Project Manager; documents all job changes to ensure compliance…

Closed listing

SAS

Technical Writer

Cary HQ, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Technical Writer- Hybrid in Cary, North Carolina or Remote in NC

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

The Risk Analytics and IoT Documentation team within the Digital Experience division is looking for an experienced Technical Writer to create or facilitate creation of documentation that supports using, administering, and configuring complex advanced AI and analytics software products.

In addition to writing content, documentation development might include auto-generation, reliance on AI assistance, use of AI-powered authoring tools, and synthesizing content from multiple sources, with refinements to support the target audience. In this role, you will produce documents and document collections for target audiences, as well as develop and test examples in a range of complexities, from configuration techniques through complex business applications and relevant use cases.

In this fast-paced role, you will enjoy being involved with exciting new technologies, having access to industry leaders, and helping to define the future AI and analytics software across various industries.

As a Technical Writer, you will:

Produce clear, accurate, and complete documentation that complies with SAS writing guidelines. Documentation scope includes development, management, or review of usage and administration guides, online Help, embedded user assistance, UI messages, API documentation, and videos, where videos might result from or be supplemented by AI generation.
Possess expertise in one or more specific fields or technical or business domains and use this expertise to develop meaningful examples for the target audience.
Demonstrate domain and technical knowledge of assigned products and associated markets.
Understand the principles of generative AI, agentic AI, RAG, and LLMs and support content production that enables users to rely on in-solution AI chatbots to surface relevant information.
Ensure that documentation developed supports identified target personas, maximizes product and documentation usability, and enhances customer experience.
Work closely and effectively with cross-project teams which might include product development teams (e.g., software developers, marketing strategists, and technical support analysts) or professional services teams (e.g., product managers, domain specialists, solution architects, and technical consultants) to gather needed inputs, communicate status to all stakeholders and manager, and produce deliverables that meet targets for quality and timeliness.
Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

Bachelor’s degree in communications field or a technical or quantitative field. An advanced degree in a specific field may be required to support some products.
Typically requires five years of professional experience as a technical writer documenting software or one year of writing experience and four years of professional experience in a field or technical or business domain related to position.
Experience with or knowledge of Markdown, DITA, Oxygen, XML, or Acrolinx.
Understanding and use of GitHub, Git, Confluence, or Jira.
Familiarity with Agile methodology and CI/CD development processes.
Experience using AI to create, update, or manage documentation.
Excellent project management, research, planning, and time management skills.
Equivalent combination of related education, training, and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment.
Building Partnerships – Developing and leveraging relationships within and across work groups to achieve results.
Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities.
Knowledge or experience with risk analytics related to banking, insurance, and model life cycle management is a plus.
Sound knowledge in one or more business and technical domains such as analytics, enterprise software, banking and insurance, accounting, risk modeling life cycle, and internet of things is desired.

World-class benefits

Highlights include...

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include:
PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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