Jobs in the United States

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Added just now
Mechanical Engineer
Google
Sunnyvale, CA
…and root-cause analysis of thermal, mechanical, hardware, or software failures or Debugging of hardware and software systems; Data analysis to generate solutions and develop action plans…
Added just now
Senior Software Engineer, Cloud Workspace (multiple openings)
Google
Raleigh, NC · Durham, NC
Bachelor’s degree in Computer Science, Engineering, Mathematics, Information Systems, or a related field and 5 years of progressive, post-baccalaureate experience in the job offered or in a…
Added just now
Senior Research Engineer
Google
New York, NY
PhD degree in Computer Science, Engineering, Computer Information Systems, Mathematics, Physics, or a related field and 2 years of experience in the job offered or in a Research…
Added just now
Application Engineer
Google
Austin, TX
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Computer Engineering, or a related field and 8 years of progressive, post-baccalaureate, experience in the…
Added just now
Software Engineer III, Core Data (multiple openings)
Google
Madison, WI
Bachelor’s degree in Computer Science, Engineering, Mathematics, Information Systems, or a related field and 2 years of experience in the job offered or in a Software Engineer-related…
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Product Manager
Google
San Bruno, CA
…and external trends; Collaborating cross-functionally with engineering, UX/UI, sales, and finance; Prioritizing user goals and needs during solution brainstorming; and Software development…
Added just now
Senior Software Engineer, Cloud- Foundation & Security Platform (multiple openings)
Google
Raleigh, NC · Durham, NC
Bachelor’s degree in Computer Science, Engineering, Mathematics, Information Systems, or a related field and 5 years of progressive, post-baccalaureate experience in the job offered or in a…
Added just now
Senior Software Engineer
Google
Mountain View, CA
Bachelor’s degree in Computer Science, Engineering, Computer Information Systems, Mathematics, Physics, or a related field and 5 years of progressive post-baccalaureate experience in the…
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Security Engineer
Google
San Francisco, CA
Bachelor’s degree in Computer Science, Cybersecurity, Information Security, Software Engineering or a related field and 5 years of progressive post-baccalaureate experience in the job…
Added just now
Engineering Analyst
Google
Seattle, WA
Bachelor’s degree in Computer Science, Data Science, Software Engineering, Statistics, Mathematics, or a related field and 2 years of experience in the job offered or in a Engineering…
Added just now
Silicon Generalist
Google
Sunnyvale, CA
Position requires 8 years of experience in the following: Computer architecture principles for electrical or computer engineering applications; RTL, verification, or software programming…
Added 1 min ago
Director of IT
Level
Austin, TX
- Interface with engineers to support engineering requirements and strategy
Added 1 min ago
Project Manager 2
Fort Mill, SC
management of the project in accordance with Pike Engineering Policies and Procedures
Added 1 min ago
Product Manager, Developer Ecosystem
Reddit
Remote, United States
But the future is bigger than developers alone. AI-assisted building is changing who can create software. The next generation of Reddit apps, games, tools, community agents, content…
Added 1 min ago
Intermediate Systems Administrator
Raventek Solution Partners LLC
Hurlburt AFB, FL
Collaborate with network services, software systems engineering, and applications development teams to restore service and identify and correct core problems.
Added 1 min ago
SE
Repair Technician
Stryker Employment Company, LLC
MI · Kalamazoo, MI
- $20.08 to $25.28 USD / hour
Diagnoses mechanical, hardware, software and systems failures using established procedures
Added 2 mins ago
Director of IT Operations
Keeper Security
El Dorado Hills, CA
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of…
Added 2 mins ago
Senior Compliance Analyst - FedRAMP
CoLab Software
Remote, United States
At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.
Added 2 mins ago
Mechanical Engineer
Harmattan AI
Austin, Texas, TX
- Work closely with R&D teams (Electrical, Software, and Industrialisation) to ensure seamless mechanical integration of sensors, payloads, and electronics.
Added 2 mins ago
Mechanical Engineer - Proliant Dairy Ingredients
Proliant Dairy Ingredients
St. Johns, MI
The Mechanical Engineer will apply engineering principles to design, improve, and develop facilities, equipment, machinery, testing systems, and manufacturing processes across Proliant…
Added 2 mins ago
Senior Director, Public Safety Growth
Draganfly Innovations, Inc.
Remote, United States
…focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and…
Added 3 mins ago
Technical Writer T3
CACI
Sterling, VA · Sarasota, FL · Sterling · Sarasota
Job Category: Engineering and Technical Support
Added 3 mins ago
Reporting / Dashboard Analyst - Project Controls
Tallgrass
Houston, TX
The position serves as a key interface between Project Controls, Project Management, Engineering, Construction, Finance/AP, Supply Chain, Scheduling, Estimating, and leadership to ensure…
Added 3 mins ago
Embedded Software Engineer
John Deere
DUBUQUE, IA
As an Embedded Software Engineer in the Earthmoving Embedded Software organization in Dubuque, IA, you will become a contributing member of a software engineering team, focused on the…
Added 3 mins ago
Industrial Engineering Lead - Toledo, OH
Military Spouse Jobs & VetJobs
United States
Creation & maintenance of engineering standardized work

Saronic Technologies

IT Technician (Austin)

Austin, TX, United States

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Job details

Experience: 3+ years of experience in a technical support or similar IT role.
Posting language: English
Posted: Nov 9, 2026

Original job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic’s IT infrastructure.

Key Responsibilities

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
Assist with network configurations, including routers, switches, firewalls, and VPNs.
Perform routine system maintenance, including software updates, security patches, and backups.
Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
Ensure adherence to security best practices, including data protection and access control.
Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.

Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
3+ years of experience in a technical support or similar IT role.
Proficiency in troubleshooting hardware, software, and networking issues.
Experience with Windows and macOS operating systems, Active Directory, Office 365, and cloud services.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with ticketing systems and helpdesk management tools.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
Preferred Qualifications:
Familiarity with Department of Defense (DoD) or military industry projects.
Knowledge of autonomous systems or maritime technology.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) https://www.govinfo.gov/link/uscode/8/1324b.

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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More about this job

Skills

Technical support
Troubleshooting
Work independently
Microsoft Active Directory
Microsoft 365
Customer service
Computer technology
Computer science
Microsoft Windows
Apple macOS
DNS
DHCP
VPN
Communication skills
Problem solving
Attention to detail
Prioritization
A+
Network+
Office equipment

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