Jobs in the United States

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Project Engineer EIT - Civil / Site Development (Texas)
GPAC
Dallas, TX
- $80,000 to $105,000 USD / year
Design site grading, drainage, paving, and water and sanitary sewer systems
Added just now
Marketing Engineer (AI Agents)
Cresta
Remote, United States
As Cresta’s first Marketing Engineer (AI Agents), you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and…
Added just now
AI Growth Engineer
Cresta
Remote, United States
As Cresta’s first AI Growth Engineer, you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape…
Added 1 min ago
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Project Architect - Licensed Architect (Texas)
GPAC
Dallas, TX
- $120,000 to $150,000 USD / year
Strong knowledge of IBC, TAS, and building systems
Added 1 min ago
Food & Beverage Specialist II
Revolution Medicines
Redwood City, CA
Strong organizational and systems skills with attention to detail.
Added 1 min ago
Software Engineer - GTM Engineering
Engine
Remote, United States
A bias for action, intellectual curiosity, and an eagerness to learn how modern AI tooling integrates with enterprise systems
Added 1 min ago
Bartender (PM Shift)
Four Seasons
United States
Use hotel operating systems and point-of-sale (POS) platforms to efficiently and accurately process guest check-ins, check-outs, and transactions.
Added 1 min ago
Manuscript Editor I (Hybrid)
American Medical Association
Chicago, IL
with computer systems, electronic editing software, and content management
Added 1 min ago
SO
STAFF SPECIALIST I, HIGHER EDUCATION
State of Maryland
MD
- $71,805 to $113,243 USD / year
-Maintain current knowledge of relevant statutory requirements, regulations, policies, procedures, and technological systems;
Added 1 min ago
Senior Application Engineer
Synopsys
Exton, PA
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 1 min ago
Principal Application Engineer- Missile Defense
Synopsys
USA Off-Site, CO
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 1 min ago
Applications Engineering, Architect- Missile Defense
Synopsys
Exton, PA
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 1 min ago
ASIC Physical Design, Principal Engineer
Synopsys
Sunnyvale, CA
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 2 mins ago
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Fraud Operations Analyst II
TIAA
Charlotte, NC · Dallas, TX
- $55,200 to $71,200 USD / year
Experience with fraud detection systems and case management platforms (e.g., Actimize, SAS, Verafin).
Added 2 mins ago
Corporate Safety Senior Manager
The Wine Group
Ripon, CA
Responsible for enterprise-wide safety systems for national and international sites.
Added 2 mins ago
Business Development Manager (Omaha, NE)
Ace Retail Group, Inc.
United States
· Comfortable using sales reporting, CRM/business systems, Microsoft Excel, Outlook, PowerPoint, and related technologies.
Added 2 mins ago
Business Development Manager (Dallas/Ft Worth, TX)
Ace Retail Group, Inc.
United States
· Comfortable using sales reporting, CRM/business systems, Microsoft Excel, Outlook, PowerPoint, and related technologies.
Added 2 mins ago
Inventory Specialist
Premier Healthcare Solutions, Inc.
Boston, MA
Knowledge of computer systems and software with an ability to learn and retain new applications
Added 2 mins ago
Sales Development Representative
Brown & Brown, Inc
Bethlehem, PA
Accurately enter, update, and maintain prospect information in CRM systems.
Added 2 mins ago
NM
Research and Infusion Registered Nurse
NJU MSO LLC
United States
- $44 to $56 USD / hour
…proficiency with Electronic Medical Records, clinical information systems, research-related systems, and standard business…
Added 3 mins ago
Adult Medicine Physician – Value Based Outpatient Care, Optum Care Nevada
UnitedHealth Group
Las Vegas, NV
We run a systems-based practice, as manifested by actions that demonstrate an awareness of and responsiveness to the larger context and system of health care and the ability to effectively…
Added 3 mins ago
Director of Operations (Mobile Devices)
American Bankers Insurance Company of Florida
United States
Experience with project management, resource planning, and systems implementation
Added 3 mins ago
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NET Developer
DANE LLC
Washington, DC
- $90,000 to $110,000 USD / year
We are seeking a .NET Developer to support the design, development, maintenance, and enhancement of web applications and services built on Microsoft .NET technologies. You will be…
Added 3 mins ago
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IT Business Analyst
DANE LLC
Washington, DC
- $150,000 to $165,000 USD / year
Bachelor's degree in Business Administration, Information Technology, Computer Science, Information Systems, or a related field.
Added 3 mins ago
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Field Service Professional- Riverside, CA
Virtual, CA
- $24.57 to $26.96 USD / hour
Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.

Sapiens

Technical Client Services Representative

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

About Sapiens:

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 4,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.

Position summary:

The Technical Client Services Representative will provide basic explanations to clients regarding software use, navigation, reporting, and other technical operations. Troubleshoot client issues. Offer technical assistance and ensure proper handling, follow-up, and documentation. When needed, deliver client training sessions on product functionality and best practices, either individually or in small groups.

Responsibilities

Essential functions and responsibilities

Receive inbound customer calls, email, support tickets, and work to effective resolution.
Communicates customer suggestions for enhancements and ensures proper handling and follow-up.
Documents problems and corrective procedures.
Discover the root cause of issues and communicate corrective actions to clients.
Under direct supervision, defines and/or resolves customer problems with the designated product line(s) - usually the first point of contact through telephone or email support.
Conduct client training engagements as needed, including onboarding sessions, new-feature walkthroughs, and refresher training, delivered remotely or on-site.

Additional, non-essential functions and responsibilities

Works with development personnel to determine problem solutions.
Attends on-going training to achieve the level of technical skill needed to solve more complex problems.
Promotes a positive relationship with client base to foster additional product sales and enhance client satisfaction survey ratings.
Prepares and maintains training materials, such as user guides, job aids, and demonstration scripts, and updates them as product releases change.
Identifies recurring client issues and knowledge gaps from support interactions and recommends or develops training content to address them

Additional, non-essential functions and responsibilities

Works with development personnel to determine problem solutions.
Attends on-going training to achieve the level of technical skill needed to solve more complex problems.
Promotes a positive relationship with client base to foster additional product sales and enhance client satisfaction survey ratings.
Prepares and maintains training materials, such as user guides, job aids, and demonstration scripts, and updates them as product releases change.
Identifies recurring client issues and knowledge gaps from support interactions and recommends or develops training content to address them

The employee must perform all the essential functions/responsibilities for classification in this position. The above statements are intended only to describe the job’s general nature and should not be construed as an all-inclusive list of position responsibilities. Individuals may perform other duties as assigned, including working in other functional areas to cover absence or relief or equalize peak workload periods.

Requirements

Job requirements, skills, abilities, education, certification, license and training:

Years of experience: One to three years experience with computer systems, programs, and customer service/help desk.
Knowledge of specialized or technical terminology related to assigned product lines.
Proficiency with Windows operating systems and windows office software.
Excellent written and oral communication skills.
Ability to explain technical concepts clearly to varied audiences and to deliver presentations or live demonstrations, with experience in client training or user education preferred.

Ideal candidate will demonstrate the following:

Must be detail-oriented and possess effective oral and written communication skills.
Strong organization skills: must be able to work on multiple tasks during the same time frame and meet deadlines with accuracy and efficiency. Must be willing to work extended hours to meet project deadlines.
The ability to communicate effectively, both verbally and in writing, to a diverse range of audiences and settings.
Must have a positive attitude, be self-motivated, flexible, and a team player.
The ability to maintain the integrity of confidential business information, our own and that of the clients.
Comfortable leading virtual and in-person training sessions, adapting content to the audience’s skill level, and following up to confirm understanding.

Education, certifications and training:

High School diploma at a minimum; AA or BA degree in computer sciences is preferred.
Proficiency with SQL, Terminal Services, Citrix, and manipulation tools and knowledge of Sapiens products and systems; with a working knowledge of the financial services industry is appreciated.

Physical conditions and requirements:

Position requires the ability to hear and communicate clearly, orally, and in writing.
Capable of using a keyboard effectively.
Frequently required to sit for long periods of time, stand, and walk.

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