Posting Specialist - Digitech - Remote

Sarnova HC, LLC Position Title: Posting Specialist - Digitech - Remote Job Description The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients. Summary: The Payment Workflow Specialist is responsible for reviewing trip records for accurate, including payment amounts, contractual adjustments, patient responsibility, and payer details. This role involves correcting posting errors, investigating account discrepancies, and ensuring payments are accurately processed. The specialist will conduct quality assurance checks, respond to posting-related inquiries, and assist in resolving issues efficiently. Essential Duties and Responsibilities: Review trips to verify that payments are posted correctly and match contractual agreements and patient responsibility Correct posting errors and document changes for record-keeping and future reference Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs Investigate missing payments, determine the cause, and take appropriate actions to resolve and update payment records Respond to emails related to trip questions from internal and external associates Investigate items flagged for non-posting due to missing EOBs, ensuring timely resolution and accurate posting Respond to posting-related inquiries from clients, vendors, and internal team members in a timely manner Adhere to all HIPAA privacy policies and procedures; this includes always maintaining the confidentiality and security of sensitive patient information Maintain consistent compliance with company attendance policies QA BPO posting functions []{style=""}