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Assistant Manager
Five Below Inc
Brookfield, WI
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Store Manager
Five Below Inc
Phoenix, AZ
…driving force behind an awesome store experience - balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a…
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Costumer Experience Manager
Five Below Inc
Brooklyn, NY
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
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FB
Support Lead Full Time
Five Below Inc
Brooklyn, NY
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Customer Experience Manager
Five Below Inc
Dayton, OH
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
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FB
Support lead full time
Five Below Inc
Dayton, OH
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Support Lead Full time - Temple PA
Five Below Inc
Temple, PA
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Customer Experience Manager
Five Below Inc
York, PA
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
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Costumer Experience Manager
Five Below Inc
NY
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
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Customer Experience Manager
Five Below Inc
Maplewood, MN
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
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Asset Protection - Northeast
Five Below Inc
Philadelphia, PA
Work closely with the General Manager to ensure that all employees are following policies and procedures
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Assistant Manager
Five Below Inc
Baraboo, WI
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Support Lead
Five Below Inc
Culver City, CA
- $17.4 to $17.65 USD / hour
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Support lead
Five Below Inc
Moorestown, NJ
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Support Lead Part Time
Five Below Inc
Mathews, NC
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Interim Support Lead Part Time-7088 Green Bay East, WI
Five Below Inc
Green Bay, WI
- Part-time
Reporting to the Store Manager, the Interim Support Lead ensures every customer enjoys an outstanding shopping experience at Five Below. Responsibilities include assisting with front end…
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FB
Support Lead - Part Time
Five Below Inc
Middleton, WI
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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FB
Support Lead Part Time
Five Below Inc
NY
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Support Lead Part Time
Five Below Inc
Dallas, TX
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
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Operations Manager
SBM Management Services, LP
Flushing, NY
The Operations Manager – Shift will be responsible for directing company programs and implementing company policy to ensure total compliance with contract duties between company and…
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Performance & Development Manager
David S Brown Enterprises
Owings Mills, MD
…experienced, and results-driven Residential Training & Development Manager to lead training and professional development initiatives across our Residential…
Added 1 min ago
NC
UTS - Temporary Software Licensing Analyst at NC State
North Carolina State University
NC
- $30 USD / hour
Valid NC Driver's License required · Commercial Driver's License Required
Added 1 min ago
Financial Operations Analyst, POS Rebate
CVS Health
Northbrook, IL
The Analyst, POS Rebate Operations provides operational support to the Senior Manager POS Rebate Operations. This position will support the POS Rebates program, it's clients and CPOS.
Added 1 min ago
Sr Manager - Clinical Innovation
CVS Health
Work at Home, GA · Work At Home, IL · Work At Home, TX
A Senior Manager of Clinical Innovation is a critical contributor to managing and successfully driving use cases within the clinical innovation portfolio and initiatives that solve key…
Added 1 min ago
Account Manager, SMB
Apply now!
United States
The Account Manager, SMB is a quota-carrying sales professional responsible for retaining, expanding, and strengthening a portfolio of small and medium-sized business customers. The role…

Sandbox VR

Assistant Store Manager

Oak Brook, IL, United States

$22.61 USD / hour

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Job details

Pay: $22.61 USD / hour
Experience: Leadership Experience: 2 years relevant experience as a leader in a retail operations management or hospitality industry.
Posting language: English
Posted: Nov 14, 2019

Original job description

Who We Are

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

Deliver an Incredible Guest Experience: You'll have a balance of responsibilities, you'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry, while also ensuring all store staff do the same for their guest journeys. In addition, you will also handle guest de-escalation, stepping in to support Guest Experience Guides or Shift Leads when needed. You’re driven by a passion for optimizing customer service efficiencies, constantly seeking out innovative methods to enhance and refine our operational processes for the benefit of our guests. You’ll also ensure the store team is well equipped to manage scheduled guest bookings, helping maintain on-time delivery of experiences and speedy resolution of mishaps.
Technical Support and Troubleshooting: You’re proficient in utilizing various computer and tablet technologies. You’ll conduct thorough hardware/software checks throughout the week, immediately communicating any issues to the Store Manager and Tier 1 Helpdesk respectively. You function as a co-lead with the Store Manager on all new software updates and experience launches.
Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. You’ll help us ensure the store maintains a premium and professional experience at all times.
Store Management: You’ll co-lead the creation of employee schedules to ensure adequate coverage during peak hours, while meeting state/federal scheduling laws. You’ll work with the Lead on duty and rest of the store management team to maintain daily checklists and audits. You’ll also keep track of, and ensure breaks are taken per state law or company procedures, while also assisting with the overall store timecard approval process. You’ll demonstrate the ability to look beyond today's bookings and actively pursue future bookings, ensuring a steady flow of business and sustained growth. You’ll set achievable goals for sales and KPIs for their team while on shift, (including targets for B2Bs, Gift Cards, Experience Add-Ons, Food & Bev), while celebrating wins and using positive coaching to meet those goals as a team.
Store Leadership: Consistently initiate check-ins with team members starting their shifts, providing a clear outline of the day's goals, and how to achieve success. You’re consistently engaging with team members, offering in-the-moment coaching to keep performance and morale high. You will partner with our Store Manager in the interview process for Guest Experience Guide Hiring. You are also proactively identifying coaching opportunities in our Guest Experience Guides and Leads, and will partner with the Store Manager to deliver coaching and developmental goals.
Training: You are well-versed in every part of store operations, and can seamlessly jump into specific areas for our Guest Experience Guides or Leads as needed. You also help integrate our new Guest Experience Guides and Leads into the organization by providing on-the-job training of our full Guest Journey. You’ll also have partial or full responsibility for our automatically assigned e-learning course catalog, and will help new staff complete the training while maintaining front-of-house service support.

What We Are Looking For:

Leadership Experience: 2 years relevant experience as a leader in a retail operations management or hospitality industry.
Be Egoless: No room for personal agendas here
Underdog Mindset: We love strong problem solvers who can adapt to change well
Win Collectively: Positive attitudes are contagious, and we love winning as a team
Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
Weekend Availability: This role will have flexible scheduling, which we’ll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location.
Business Management Literacy: You should be proficient in “retail math” and business skills, including a working understanding of profit and loss statements and a comfort with data visualization tools (e.g. PowerBI, Tableau).

Benefits:

Paid time off
Sick time
401(k) + Match
Medical, dental, vision, life, and disability insurance
Health and wellness resources and discounts for all those who qualify
Commuter (Transit and Parking) Benefits
Exclusive savings on entertainment, shopping, hotels, and more
Promotion Potential - over 40% of our store roles are promoted from within
Referral Bonus Program
Employee Discounts and Free Sessions
“Positive Guest Review” Incentive Program

Note: Evening and weekend availability may be required depending on the business’ needs.

Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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More about this job

Skills

Leadership
Retail operations
Adapt to change
Heavy lifting
Scheduling
Data visualization
Microsoft Power BI
Tableau

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Work requirements

Jobs in the United States