Jobs in the United States

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Added 4 mins ago
Financial Examiner
State of Connecticut
Hartford, CT
Added 5 mins ago
Dental Assistant/EFDA (W. 38th St)
HHC
Indianapolis, IN
Assists the dentist or dental hygienist in transfer of instruments utilizing approved dental assisting principles. Assists the operator in preparation and delivery of dental materials
Added 6 mins ago
CO
Water Treatment Plant Operator (SBP)
City of San Luis Obispo
San Luis Obispo, CA
- $36.86 to $55.56 USD / hour
…will be comfortable interpreting operational data, utilizing computer-based control systems, and performing maintenance activities in both independent and team-oriented environments. A…
Added 24 mins ago
EC
Sub-Assembler 2nd Shift
Eaton Corporation
Jackson, MS
- $20.05 USD / hour
Performs operator defined 5S/TPM tasks as required.
Added 32 mins ago
Forklift Operator $20
Kelly Services
Cranston, RI
We are looking for a Forklift Operator in Cranston, RI.
Added 46 mins ago
HVAC ES Installation Technician
Trane Technologies
Knoxville, TN
Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad).
Added 53 mins ago
Environmental Technician I
Enviri Corporation
Hatfield, PA
…consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water,…
Added 1 hour ago
Sr. HVAC Technician
Trane Technologies
Bedford, NH
Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
Added 2 hours ago
5G
Shift Manager Five Guys 18 - HR
5 Guys Burgers and Fries - Murray 5g, Inc.
Rapid City, SD
- $18 USD / hour
Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
Added 3 hours ago
Production Operator- Material Prep (Swing Shift)
Nature's Sunshine Products
Spanish Fork, UT
General computer skills and experience helpful
Added 3 hours ago
Delivery Driver(08768) - 918 South St PT
Domino's
Simpsonville, SC
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
Delivery Driver(05692) - 207 N Hampton St
Domino's
Westminster, SC
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
D
Delivery Driver(07827) - 1360 N Avalon Blvd
Domino's
Wilmington, CA
- $16.78 USD / hour
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
D
Delivery Driver(08119) - 1640 Carson St #B PT
Domino's
Torrance, CA
- $16.78 USD / hour
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
Delivery Driver(08767) - 616 Poinsett Highway PT
Domino's
Greenville, SC
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
D
Delivery Driver(07856) - 857 S Glendora Ave
Domino's
West Covina, CA
- $20 USD / hour
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
NG
2027 Integration and Test (Electronics/Mechanical) Technical Intern - Dulles VA
Northrop Grumman
Dulles
- $25.75 to $39 USD / hour
…Test results will be analyzed and determinations made by the operator to ensure that the space flight hardware is both healthy and operating as expected. You must be knowledgeable in…
Added 3 hours ago
Delivery Driver(05626) - 5600 Augusta Road PT
Domino's
Greenville, SC
Ability to enter orders using a computer keyboard or touch screen.
Added 3 hours ago
R
Warehouse Material Handler
Ryder
GROVETOWN, GA
- $17 USD / hour
Added 3 hours ago
SO
Warehouse Operator 3 | WCCW
State of Washington
Gig Harbor, WA
- $5,296 to $6,132 USD / month
As a Warehouse Operator 3, some of your duties will include:
Added 3 hours ago
SO
Community Corrections Officer 2 (Or CCO1) - Olympia
State of Washington
Lacey, WA
- $4,880 to $7,994 USD / month
Added 3 hours ago
Manager of Mechanical Maintenance
The University of Texas at Austin
AUSTIN, TX
Added 3 hours ago
LD
General Manager
Lodging Dynamics
Anaheim, CA
- $100,000 to $125,000 USD / year
Added 3 hours ago
Radiology Technologist
Primary Childrens Hospital
United States
Licensure as a Practical Radiologic Technologist/Limited Scope Operator in state of practice or American Registry of Radiologic Technologists (ARRT) Board Registry Eligible per state…
Added 4 hours ago
Sr Director Operational Effectiveness
Southern Glazer’s Wine and Spirits, LLC
Fort Worth, TX
Valid state motor vehicle operator’s license and the ability to obtain and maintain auto-liability insurance in accordance with state laws

San Ysidro Health

PACE Call Processing Representative

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary:

This position will work in a fast-paced environment and is responsible for the initial screening and coordination of all calls from participants to the San Diego PACE program. Responsible for working with the Access to Care Supervisor to implement the program’s intake, scheduling, rescheduling and cancelling of appointments for all San Diego PACE participants. This position will be responsible for greeting callers in a friendly and courteous manner that demonstrates a high level of commitment to our mission, gather all necessary information over the phone and answering questions while educating callers about available services. The Intake Specialist utilizes a team approach and works cooperatively to ensure that all calls are answered in a timely manner and demonstrate the highest level of service, compassion, empathy and dignity to all participants and customers.

Essential Functions of the Job:

Demonstrates knowledge and understanding of San Diego PACE services, to answer questions and direct calls appropriately.
Document all calls on our EHR system and inform appropriate staff.
Demonstrates knowledge and understanding of the San Ysidro Health services and programs to answer questions and direct calls appropriately.
Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. Performs appointment scheduling, rescheduling, canceling, and confirming.
Understands, recognizes, and effectively handles unique medical issues, urgent services and patient grievances and follows established protocols to resolve problems or determines escalation to supervisor.
Logs in and is ready to receive or make calls as directed by schedule as well as utilizing break codes appropriately as defined by the call management system.
Provides quality, efficient telephone customer service to internal and external customers and routes calls to appropriate department for continued assistance as necessary.
Adheres to current productivity and quality assurance requirements for the department.
Clearly and effectively communicates with patient/staff via call or electronic message.
Take complete messages that are detailed, concise, spelled accurately and utilizes correct medical terminology.
Understands and applies company policies regarding the proper use of the computer, telephone, and other company equipment to complete daily tasks.
Adheres to San Ysidro Health’s and department's attendance and punctuality policies and practices.
Performs other related duties as assigned or requested.

Additional Duties and Responsibilities:

Assists in maintenance of department equipment and supplies.
Follows established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
Attends meetings as required and participates on committees as directed.
Performs other related duties as assigned or requested.

Job Requirements

Experience Required:

6 months of healthcare, call center or telephone operator/receptionist experience. Relevant education may substitute for minimum experience required. Knowledge of word and excel.

Education Required:

High School Diploma or GED equivalent. Relevant medical certification or licensure is a plus.

Verbal and Written Skills Required to Perform the Job:

Bilingual (English/Spanish) required. Excellent communication skills.

Technical Knowledge and Skills Required to Perform the Job:

Working knowledge of Microsoft Windows OS, MS-Office, telephone devices and voice mail. Must have the ability to type 40WPM.

Equipment Used:

PC systems and peripherals, telephone devices and other office equipment as applicable.

Working Conditions and Physical Requirements:

Prolonged periods of sitting, keyboarding, and use of computer mouse. Push/pull up to 10 lbs.

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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