Jobs in the United States

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FS
Resource Manager
Food Safety and Inspection Service
Dallas, TX · Atlanta, GA
- $106,437 to $138,370 USD / year
…reconciliation, and reporting of expenditures through financial data systems to ensure district funds are accurately accounted for and utilized appropriately. | Develops, documents, and…
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NS
MANAGER
Naval Sea Systems Command
Naval Base Newport, RI
- $142,452 to $197,200 USD / year
…managing teams or projects by analyzing financial management systems to identify policy requirements or apply evaluative methods and techniques for the proper execution of working capital…
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AA
ANIMAL HEALTH TECHNICIAN
Animal and Plant Health Inspection Service
El Paso County, TX · Nogales, AZ · El Segundo, CA · Miami, FL · Hudspeth County, TX · Douglas, AZ · Dona Ana County, NM · Des Plaines, IL · Laredo, TX · Rock Tavern, NY
- $45,409 to $69,565 USD / year
…enters animal import data into required information technology systems. | Receives various office calls from veterinarians, importers, exporters, brokers, drivers, and job applicants;…
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VH
Medical Records Technician (Clinical Documentation Improvement Specialist)
Veterans Health Administration
Remote, United States
- $64,475 to $83,822 USD / year
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FE
Information Technology Specialist
Federal Emergency Management Agency
Bothell, WA
- $100,602 to $130,786 USD / year
…to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure…
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VH
LEAD MEDICAL SUPPORT ASSISTANT
Veterans Health Administration
Fredericksburg, VA
- $57,736 to $75,059 USD / year
…Lead will also work with the Administrative Officer and Health Systems Specialist within Primary Care in the assignment of functions to team members in or meet routine and unusual deadlines…
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VH
Medical Support Assistant
Veterans Health Administration
Fredericksburg, VA
- $46,610 to $60,593 USD / year
…that incumbent must generate authorizations across several systems: the Veterans Health Information Systems and Technology Architecture (VistA), the Fee Basis Claim System (FBCS),…
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VH
Advanced Medical Support Assistant
Veterans Health Administration
Salisbury, NC
- $52,923 to $68,799 USD / year
Added just now
NS
ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
Indian Head, MD
- $121,785 to $187,093 USD / year
…including configuration, administration, and optimization of…
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US
Program Analyst
U.S. Special Operations Command (Army)
Fort Bragg, NC
- $111,147 to $144,493 USD / year
…Special Operations Command Requirements Board (SOCREB)validation systems. | Supervises employees, plans, directs, reviews and approves workload. | Leads coordination meeting and provides…
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AN
COMPUTER ASSISTANT
Army National Guard Units
Johnstown, PA
- $63,815 to $82,965 USD / year
…perform this work. Experience using computer and automation…
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CI
Embedded Software Test Automation Engineer
Cintal, Inc.
Chillicothe, IL
- $90,000 to $110,000 USD / year
Develop and validate embedded software for engine control systems.
Added 3 mins ago
US
KNOWLEDGE MANAGEMENT OFFICER
United States Fleet Forces Command
Gulfport, MS
- $106,437 to $138,370 USD / year
…environmental sciences to evaluate environmental effects on operational systems, platforms, and sensors (such as Antisubmarine Warfare [ASW] or Mine Warfare [MIW]). Experience planning,…
Added 3 mins ago
AN
PRODUCTION CONTROLLER (FLEET MANAGEMENT) (TITLE 32)
Air National Guard Units
Charlotte, NC
- $63,098 to $82,033 USD / year
…Accountability System (DPAS) and other automated processing systems; collect, consolidate, perform analysis and reconcile variances to ensure data integrity within associated programs.…
Added 3 mins ago
DO
INTELLIGENCE ANALYST (TARGETING)
Department of the Air Force
Offutt AFB, NE
- $90,925 to $118,204 USD / year
Employing intelligence methodologies/tradecraft; data collection/information systems; analytic tradecraft; multi-source intelligence data/information; intelligence analysis; foreign policy…
Added 3 mins ago
CA
Supervisory CBP Officer (Watch Commander - POE)
Customs and Border Protection
Buffalo, NY
- $135,167 to $175,722 USD / year
Added 3 mins ago
UA
Supervisor Logistics Management Specialist
U.S. Army Aviation and Missile Command
Redstone Arsenal, AL
- $130,987 to $197,200 USD / year
…programs supporting major, highly complex weapon or information systems…
Added 4 mins ago
KC
Cook/Baker I-Correctional Facility
King County
Seattle, WA
- $33.73 to $42.75 USD / hour
Added 6 mins ago
UA
Information Technology Specialist (NETWORK)
U.S. Army Cyber Command
Warren, MI
- $82,372 to $112,584 USD / year
…specifications to support procurement and construction of network systems. | Implement network and UC equipment configurations to ensure compliance with interoperability and cybersecurity…
Added 6 mins ago
CA
General Attorney
Customs and Border Protection
Chicago, IL · Detroit, MI · Buffalo, NY
- $74,678 to $163,514 USD / year
…hearings before the Equal Employment Opportunity Commission, Merit Systems Protection Board, Federal Labor Relations Authority, administrative law judges, and arbitrators involving matters…
Added 6 mins ago
DI
IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC)
Defense Information Systems Agency
Fort Meade, MD
- $143,913 to $187,093 USD / year
Responsible for a broad IT subject matter area which may include information models, communications, architecture, systems planning, and long-term system development. | Directs extensive…
Added 6 mins ago
IR
Director, Risk, Compliance and Veteran Program Office
Internal Revenue Service
Washington, DC · Atlanta, GA · San Antonio, TX · Oklahoma City, OK
- $151,661 to $228,000 USD / year
…of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country…
Added 6 mins ago
NA
INTERDISCIPLINARY ENGINEER
Naval Air Systems Command
San Diego, CA · Patuxent River, MD
- $143,913 to $197,200 USD / year
You will serve as a INTERDISCIPLINARY ENGINEER in the Mission Systems Group, Avionics Engineering Department, Avionics Systems Engineering Division, Tactical Avionics Branch of…
Added 6 mins ago
NA
SUPERVISORY PROGRAM MANAGER
Naval Air Systems Command
Lakehurst, NJ
- $125,431 to $192,694 USD / year
Added 6 mins ago
NS
SUPERVISORY ACCOUNTANT (STAFF)
Naval Supply Systems Command
Naval Support Activity, Mechanicsburg, PA
- $150,940 to $196,225 USD / year

San Ysidro Health

PACE Call Processing Representative

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary:

This position will work in a fast-paced environment and is responsible for the initial screening and coordination of all calls from participants to the San Diego PACE program. Responsible for working with the Access to Care Supervisor to implement the program’s intake, scheduling, rescheduling and cancelling of appointments for all San Diego PACE participants. This position will be responsible for greeting callers in a friendly and courteous manner that demonstrates a high level of commitment to our mission, gather all necessary information over the phone and answering questions while educating callers about available services. The Intake Specialist utilizes a team approach and works cooperatively to ensure that all calls are answered in a timely manner and demonstrate the highest level of service, compassion, empathy and dignity to all participants and customers.

Essential Functions of the Job:

Demonstrates knowledge and understanding of San Diego PACE services, to answer questions and direct calls appropriately.
Document all calls on our EHR system and inform appropriate staff.
Demonstrates knowledge and understanding of the San Ysidro Health services and programs to answer questions and direct calls appropriately.
Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. Performs appointment scheduling, rescheduling, canceling, and confirming.
Understands, recognizes, and effectively handles unique medical issues, urgent services and patient grievances and follows established protocols to resolve problems or determines escalation to supervisor.
Logs in and is ready to receive or make calls as directed by schedule as well as utilizing break codes appropriately as defined by the call management system.
Provides quality, efficient telephone customer service to internal and external customers and routes calls to appropriate department for continued assistance as necessary.
Adheres to current productivity and quality assurance requirements for the department.
Clearly and effectively communicates with patient/staff via call or electronic message.
Take complete messages that are detailed, concise, spelled accurately and utilizes correct medical terminology.
Understands and applies company policies regarding the proper use of the computer, telephone, and other company equipment to complete daily tasks.
Adheres to San Ysidro Health’s and department's attendance and punctuality policies and practices.
Performs other related duties as assigned or requested.

Additional Duties and Responsibilities:

Assists in maintenance of department equipment and supplies.
Follows established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
Attends meetings as required and participates on committees as directed.
Performs other related duties as assigned or requested.

Job Requirements

Experience Required:

6 months of healthcare, call center or telephone operator/receptionist experience. Relevant education may substitute for minimum experience required. Knowledge of word and excel.

Education Required:

High School Diploma or GED equivalent. Relevant medical certification or licensure is a plus.

Verbal and Written Skills Required to Perform the Job:

Bilingual (English/Spanish) required. Excellent communication skills.

Technical Knowledge and Skills Required to Perform the Job:

Working knowledge of Microsoft Windows OS, MS-Office, telephone devices and voice mail. Must have the ability to type 40WPM.

Equipment Used:

PC systems and peripherals, telephone devices and other office equipment as applicable.

Working Conditions and Physical Requirements:

Prolonged periods of sitting, keyboarding, and use of computer mouse. Push/pull up to 10 lbs.

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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