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MF
Registered Nurse (RN) - Float Pool
Mary Free Bed Rehabilitation Hospital
Grand Rapids, MI
- From $36 USD / hour
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Housekeeping Supervisor
IF MPM Epic Tampa
Tampa, FL
…Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May…
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Master Teacher I
Learning Care Group
Oklahoma City, OK
Educate! Acts as a learning accelerator by supporting the development of existing teachers to improve program quality within the school.
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Respiratory Therapist PRN Nights
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Dallas, TX
Associate’s Degree from an accredited respiratory therapy program (Required)
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M
Administrative Coordinator, High School Editorial Group (Contractor Opportunity)
Macmillan
Remote, United States
- $27 USD / hour
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Added 2 mins ago
Operations Assistant Store Manager In Training
HOME DEPOT U.S.A., INC.
United States
…Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training…
Added 2 mins ago
Director, Product Management - Store Operations Platforms
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
…product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide Home Depot customers and associates with an…
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Housekeeper
Brookdale Senior Living Inc.
South Kingstown, RI
We have an established Associate Committee to give our associates a voice.
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Cook
Brookdale Senior Living Inc.
Hemet, CA
…find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life…
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Statesville, NC
…find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life…
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Associate Executive Director
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Dementia Care CNA
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Statesville, NC
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BB
Child Care Assistant Teacher
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NY
- $18.2 to $22.7 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 2 mins ago
UG
Associate Patient Care Coordinator
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Carmel, NY
- $16 to $29 USD / hour
Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Carmel, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.
Added 3 mins ago
B&
Commercial Lines Underwriter
Burns & Wilcox
New York, NY
- $100,000 to $135,000 USD / year
Lead, train, and develop Assistant and Associate Underwriters
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Commercial Lines Underwriter
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Paraprofessional - Pre-K ESE
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Dental Operations Coordinator
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Student Support Associate - Preschool (8-11:30 AM)
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…possible in a manner appropriate to their Individual Education Program…
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LC
Student Support Associate - Float Position (Part-Time/Full-Time option)
Linn-Mar Community Schools
Marion, IA
- Full-time
- Part-time
Position Title: Student Support Associate Float Position
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R-0000188461 Analyst/Associate/VP Engineer, Global Investment Banking, Reservoir Engineer (Houston)
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2nd Grade Teacher (276)
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Valid Professional or Associate Utah Elementary or Early Childhood Educator License, a valid Elementary Educator License from another state that is transferrable to Utah, or will complete a…
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2026-2027 English Teacher - Achievable Dream Middle and High School
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In-School Suspension Assistant (26-27 SY)
Charlotte-Mecklenburg Schools
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Associate's degree or two years of higher education equivalent to 48 credit hours or ability to pass a formal assessment (Workkey and 96 hours of in-service training) or completion of the…
Added 3 mins ago
Exceptional Children Teacher Assistant 26-27 SY
Charlotte-Mecklenburg Schools
Charlotte, NC
…children in achieving goals of the students’ Individual Education Program (IEP) and provides access to general education as needed. Employee performs school-based work to carry out Board of…

San Joaquin Valley College

Enrollment Services Associate

Phoenix, AZ, United States

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Job details

Experience: Minimum of 3 years of high-volume, fast-paced customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary:

The Enrollment Services Associate is responsible for ensuring all prospective and enrolled students receive timely, accurate and compliant information and overall excellent customer service.

The Enrollment Services Associate will promptly schedule and conduct interviews with prospective students, providing complete and accurate information regarding educational programs, expected outcomes, student services, and financial considerations while determining the appropriateness of candidates for enrollment. The Enrollment Services Associate will follow up with both interviewed and enrolled students through to matriculation.

The Enrollment Services Associate works primarily with students interested in one of San Joaquin Valley College’s core or linear programs. These programs typically start every 5 to 16 weeks and can include onsite, blended, and fully online certificate and degree programs, as well as degree completion programs.

Essential Duties and Responsibilities:

Ensures compliance in all recruiting activities, adheres to all laws and regulations governing student recruitment activities, and upholds San Joaquin Valley College's conduct and ethics expectations.
Conducts a high volume of outbound telephone calls and interviews with prospective students, providing complete and accurate information regarding educational programs, expected outcomes, student services, and financial considerations while determining the appropriateness of candidates for enrollment.
Meet or exceed all performance metrics and individual production goals.
Manages workflows to ensure regular, active outreach and follow-up with prospective students interested in interviewing, those who have already interviewed, and enrolled students through to matriculation.
Must learn detailed information regarding all campus program offerings to ensure that only accurate information is communicated. Utilize resources and subject matter experts as appropriate.
Partners daily with the Student Finance team and with each interviewed student to provide them with the necessary information to make an informed decision regarding enrollment and to provide clear communications regarding next steps.
After each contact with prospective and enrolled students, update the Student Information System with detailed notes.
Exhibits a sense of urgency to follow the application process and assists students with navigating the enrollment processes related to timelines and the collection of information and documents required before starting classes.
Is prepared for and participates effectively in student review meetings.
Networks to develop professional relationships to generate relationship inquiries and referrals.
Provides accurate and timely enrollment forecasts.
Is open to and acts upon feedback and coaching.
Takes initiative and is skilled in self-management, demonstrating effective analytical, problem-solving, multi-tasking, and time management skills.
Uses enrollment services tools and data from the student information system and from student review meetings to know how to balance the need to conduct additional interviews and the need to follow up with those who have interviewed and with those individuals who have already enrolled to ensure you meet or exceed individual goals.
Works effectively in a team environment, supporting overall campus goals and objectives.
Maintains effective communications with all departments of the College.
Engages with the entire College Campus community, cross-departmental meetings, events and activities as appropriate.
Completes other duties as assigned.

Supervisory Responsibilities: This position does not have direct supervisory responsibilities.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

Business Acumen – Leverages knowledge of the business to develop solutions balancing business needs with organizational risk.
Analytical Thinking – Synthesizes complex or diverse information to identify trends and develops proactive solutions to minimize risks to the business.
Conflict Resolution – Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved; addresses complaints and problems quickly and effectively; keeps all parties informed of the status.
Professional Development – Commits to his/her professional development and personal development to stay current in field.
Language Skills – Strong verbal and written communication skills; ability to build relationships and influence hiring decisions.
Computer Skills – To perform this job successfully, an individual should have experience with Microsoft Office Suite, intermediate Excel skills. Experience in working with customer relationship management solutions.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor degree preferred, Associate degree required.
Minimum of 3 years of high-volume, fast-paced customer service experience.
Prior Enrollment Services/Admissions or non-durable sales experience a plus.
Superior organizational, problem-solving, multi-tasking, and time management skills.
Excellent interpersonal, written, and oral communication skills are required.
Proficiency with Microsoft Office Suite – Outlook, Word, Visio, Excel, and PowerPoint.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation.

As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System. Certain roles may also require ongoing monitoring of these records.

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More about this job

Skills

Customer service
Perform interviews
Regulatory compliance
Recruitment
Coaching
Problem solving
Multitasking
Time management
Analytical skills
Conflict resolution
Communication skills
Computer skills
Microsoft Office
Microsoft Excel
Sales
Microsoft Outlook
Microsoft Word
Microsoft Visio
Microsoft PowerPoint

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