The Job
The Innovation and Technology Department is seeking a versatile and experienced Full Stack Engineer* to administer, integrate, customize, and support enterprise application platforms and related systems. This advanced technical position will work across multiple technology layers, including enterprise software platforms, cloud and software-as-a-service applications, application interfaces, backend services, databases, scripting, automation, application security, and system integrations. The position will use both traditional programming and low-code development tools to extend platform capabilities, automate operational processes, and securely connect enterprise systems. The Full Stack Engineer will support platforms and technologies such as ServiceNow, Microsoft Power Platform, Power BI, generative artificial intelligence solutions, application programming interfaces, and other enterprise applications. The successful candidate will be capable of diagnosing complex issues that span applications, integrations, databases, operating systems, networks, identity services, and cloud platforms. Although application development is an important component of the position, its primary responsibility is the administration, reliability, security, performance, and lifecycle management of enterprise systems and platforms.
Duties may include, but are not limited to:
- Administer, configure, customize, maintain, and support enterprise application platforms, cloud services, and software-as-a-service solutions, including ServiceNow, Microsoft Power Platform, Power BI, and approved generative AI technologies.
- Monitor system availability, performance, capacity, and resource utilization; diagnose complex issues across applications, integrations, databases, operating systems, identity services, and networks; and implement corrective actions.
- Develop scripts, workflows, automation, platform applications, and supporting front-end or backend components using traditional programming and low-code development tools.
- Design, secure, document, and support APIs, web services, connectors, Model Context Protocol connections, and integrations between enterprise platforms, data sources, identity services, and third-party systems.
- Support application databases, data models, queries, data transformations, reporting solutions, and related backup, recovery, performance, and access-control requirements.
- Implement security controls for authentication, authorization, service accounts, secrets, certificates, logging, auditing, data protection, and least-privilege access; coordinate remediation of identified vulnerabilities.
- Plan, test, and implement platform upgrades, releases, migrations, patches, and configuration changes, including impact assessments, test plans, rollback procedures, and post-implementation validation.
- Lead or coordinate technical projects; establish technical standards; maintain architecture, configuration, integration, and operating documentation; and provide technical guidance, training, and knowledge transfer.
*Official classification: Systems Support Analyst III; for more detailed information, view the Systems Support Analyst III job description.
ABOUT THE DEPARTMENT
The Innovation and Technology Department provides enterprise technology services and safeguards mission-critical systems, infrastructure, platforms, and data used throughout San Bernardino County. The department supports County operations through secure, reliable, and scalable technology services while advancing modernization, automation, mobility, and digital service delivery.
EXCELLENT BENEFITS
To review job specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU). The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, candidates must successfully pass a background check, which includes fingerprinting and a job-related physical exam.
Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at time of application or in the future. Candidates must be able to present their legal right to work in the United States. Minimum Requirements Candidates must meet the Experience and Education requirement in order to qualify.
EXPERIENCE:Three (3) years of full-time equivalent experience within the last five (5) years performing systems administration in an enterprise production environment. Experience must include the administration and maintenance of enterprise application platforms, cloud platforms, and software-as-a-service products, database platforms, or other enterprise systems. Experience must include responsibility in at least two (2) of the following areas:
- Installing, configuring, customizing, maintaining, or supporting enterprise application platforms or system software
- Planning and implementing platform releases, upgrades, migrations, patches, or configuration changes
- Monitoring system performance, capacity, availability, or resource utilization
- Diagnosing and resolving complex application, system, database, integration, or performance problems
- Developing scripts, operational automation, APIs, connectors, or enterprise system integrations
- Performing database administration, data modeling, performance monitoring, backup, or recovery
- Administering identity, authentication, authorization, certificates, secrets, service accounts, or application security controls
- Supporting high availability, business continuity, backup, or disaster recovery capabilities
-AND-
EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from and accredited** college/university in Information Technology, Computer Science, Software Engineering, Cybersecurity, Business/Public Administration, or a closely related field.Substitution: One (1) additional year of qualifying experience may substitute for the required education.
**Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency. Desired Qualifications
The ideal candidate will possess:
- Experience administering enterprise platforms, cloud services, and SaaS applications, including ServiceNow, Microsoft Power Platform, platform governance, configuration, integrations, releases, and production support.
- Proficiency in programming or scripting languages, automation, source control, testing, and continuous integration/deployment practices.
- Knowledge of front-end and back-end development, including HTML, CSS, JavaScript, application logic, APIs, web services, and enterprise integrations.
- Experience with SQL, relational databases, data modeling, performance optimization, and Power BI reporting and analytics.
- Experience developing, configuring, or supporting generative AI agents and enterprise AI solutions, including tool integrations, Model Context Protocol (MCP), and AI security practices.
- Knowledge of operating systems, networking, cloud infrastructure, identity and access management, cybersecurity, distributed systems, and application resiliency.
- Ability to troubleshoot complex technical issues across application, platform, database, infrastructure, and security environments.
- Ability to manage technical projects and competing priorities, communicate effectively with technical and non-technical audiences, develop technical documentation, and collaborate with cross-functional teams.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM, FRIDAY, NOVEMBER 13, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.
Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy. For more important details, review the Applicant Information and County Employment Process.
Benefits
Administrative Services Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits* for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.