HR & Reception Assistant

Job description:

HR & Reception Assistant San Antonio, TX | Full-Time | Monday–Friday | Corporate Office JOIN OUR TEAM – WHERE GREAT PEOPLE BUILD GREAT BRANDS! Rise Up Restaurants, the organization behind Wingstop and Pizza Patrón, is seeking a friendly, professional, and highly organized HR Administrative Coordinator & Receptionist. You will welcome employees and visitors to our corporate office while providing essential support to our Human Resources team.

RECEPTION & FRONT OFFICE

• Greet employees, visitors, vendors, and guests with a positive, professional attitude.
• Answer and direct calls; respond to general inquiries and coordinate visitor needs.
• Maintain a welcoming reception area and receive, sort, and distribute mail and packages.

HUMAN RESOURCES ADMINISTRATIVE SUPPORT

• File and maintain counseling reports, personnel documentation, and completed orientation checklists.
• Complete employment verification requests accurately and promptly.
• Perform routine E-Verify record audits and flag discrepancies for HR review.
• Submit, track, and follow up on employee support tickets through resolution.
• Review rehire eligibility inquiries and communicate responses according to company guidelines.
• Maintain employee leave and inactive-employee records.
• Coordinate and track employee Food Handler certification renewals.
• Document and track employee complaints through SharePoint, maintaining confidentiality and escalating appropriately.
• Regularly audit job requisitions for accuracy, completeness, and proper maintenance.
• Support other HR administrative projects and corporate office needs as assigned.

WHAT WE’RE LOOKING FOR

• High school diploma or GED required; prior reception or administrative experience preferred.
• HR experience is helpful but not required; willingness to learn is essential.
• Working knowledge of Microsoft Outlook, Word, and Excel; comfort learning new systems.
• Strong attention to detail, organization, follow-through, and communication skills.
• Professional customer service, reliability, discretion, and ability to handle confidential information.

WHAT WE OFFER

Medical, dental, and vision insurance • Life insurance • 401(k) • Paid time off • Professional growth opportunities • Supportive, team-oriented corporate environment READY TO RISE UP? If you enjoy helping people, staying organized, and building your experience in Human Resources, we’d love to hear from you. Apply today and join the Rise Up Restaurants team!