Data Center Operations Technician

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Operations Technician to join our team and drive our relationships with hyperscale clients to new heights. We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts - because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

Data Center Operation Technician:

A Data Center Operations Technician (DCOT) is responsible for the day-to-day operation, monitoring, and maintenance of critical data center infrastructure to ensure maximum uptime and reliability. This role installs and supports server, storage, network, and cabling equipment; responds to incidents and alarms; performs basic troubleshooting and hardware repairs; and coordinates maintenance activities with vendors and internal teams. The DCOT also maintains accurate asset and inventory records, supports facility upgrades and preventative maintenance programs, and ensures compliance with all safety, security, and operational procedures.

This is a Night Shift Position: Wed, Thurs, Fri, Sat | 6pm-6am

The Data Center Shift Technician will support the local site team on multiple daily (technical) duties in the datacenter and office. This position reports to the Chief Engineer. Primary Responsibilities

• Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
• Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
• Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
• Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
• Monitor Ticket queues and ensure all customer tickets and responded to within required SLA times.
• Perform all tasks of a Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
• Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
• Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
• Provide leadership and guidance to lower-level staff through technical challenges while maintaining a positive and productive work environment.

Knowledge, Skills & Abilities

• Knowledge of critical infrastructure - to include MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
• Strong communications, both written and verbal, coordinating with local and regional teams.
• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
• Ability to prioritize and manage multiple responsibilities. • Ability to meet committed timelines, leveraging assistance/input from team.
• Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’ • Strong attention to detail.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Compensation & Benefits Disclosure The base hourly range for this role is $35.00 per hour. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law. Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information. (For specific Recruitment related questions, please contact our Talent Acquisition department at recruiting@salute.com.)

Night Shift Schedule: Wed, Thurs, Fri, Sat | 6pm-6am