Controls & Information Technology SME

This position is onsite in Royse City, TX. Relocation Assistance is available if not local in the area. Work Hours: Monday – Friday | 7:00am-4:00pm (CST) | On-call support for after-hours incidents. Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Controls and Information Technology SME to join our team and drive our relationships with hyperscale clients to new heights.

Benefit Information:

Salute Benefits That Put You First We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts - because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

The Controls & IT SME owns the reliability of the site Building Management System (BMS) and monitoring systems and provides basic IT support to the operations team. The ideal candidate has hands-on controls experience, a working understanding of electrical and mechanical systems, and a solid IT and networking baseline. To perform this job successfully, an individual must be able to perform each of the essential duties listed below with or without reasonable accommodation. The requirements listed are representative, but not all-inclusive, of the knowledge, skill, and/or ability required.

Key Responsibilities

• Safety: Follow safe work practices for BMS, EPMS, and SCADA systems, including LOTO and NFPA 70E.
• Monitoring & Alarms: Monitor BMS, EPMS, and SCADA daily; manage, tune, and respond to alarms.
• Troubleshooting & Repair: Diagnose and repair control system issues, including controllers, relays, sensors, and actuators.
• Field Communications: Find and fix controls communication failures (BACnet, Modbus) in the field.
• BMS Changes: Own all site BMS changes and enhancements through change control.
• Performance: Analyze equipment data and adjust building systems for reliability and efficiency.
• Vendor Oversight: Supervise controls vendors; review proposals, programming, and upgrades; provide QA/QC through commissioning.
• Procedures & Training: Write and update controls MOPs, SOPs, and EOPs; train operations staff on BMS and controls.
• IT Support: Provide basic IT support to the operations team, including password resets, user accounts, laptops, phones, and printers.
• System Access: Manage user accounts and alarm notifications for BMS, EPMS, and CMMS.
• Facility Network: Support the facility network (switches, Wi-Fi, IP addressing) and escalate issues beyond site scope.

Minimum Qualifications

• 5–7+ years in mission critical environments with a focus on building controls and monitoring, or relevant military experience.
• Working knowledge of mechanical, electrical, and life safety systems; able to read manuals, CAD drawings, and blueprints.
• Working knowledge of Windows, user account management, and basic network troubleshooting.
• Able to write and revise MOPs, SOPs, and EOPs.
• Strong verbal and written communication with team members, vendors, and customers.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Preferred Qualifications

• PLC experience; working knowledge of BACnet and Modbus.
• Experience with a software or PLC programming language.
• OEM BMS/EPMS certifications; CompTIA A+ or Network+.
• Project management, project engineering, or operations management experience.

Physical Requirements

• Ability to lift and carry heavy equipment and tools, up to 40 lbs.
• Ability to climb ladders (up to 16 feet) and multiple flights of stairs to access elevated equipment.
• Ability to stand and walk for extended periods in various work environments.
• Ability to bend, stoop, kneel, and reach to perform equipment-related maintenance tasks.
• Basic physical fitness and mobility to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergency situations.
• Good hand-eye coordination and manual dexterity for working with small components, test instruments, and connectors.
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing required Personal Protective Equipment (PPE), including safety glasses and arc flash gear.
• Ability to work indoors across a wide variety of temperature zones and outdoors in various weather conditions, including extreme temperatures, rain, or snow.
• Capability to work in environments with elevated noise levels while wearing required hearing protection.
• Possession of a valid driver’s license for work-related travel, as required.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information. (For specific Recruitment related questions, please contact our Talent Acquisition department at recruiting@salute.com.)

Compensation & Benefits Disclosure The base pay range for this role is $125,000.00 – $145,000.00 per year this range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law.