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Patient Access Representative

  • El Paso, TX, United States

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Job details

Posting language
English
Posted

Original job description

Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.

Job duties include but are not limited to:

  • Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls
  • Delivering patient messages to medical providers
  • Scheduling/Confirming medical appointments
  • Providing customer service and informing patients of company medical, scheduling, and billing policies.
  • Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more
  • Call or send electronic messages to other organizations such as pharmacies, and insurance companies

Minimum requirements

  • High School Diploma or GED equivalent
  • Computer/Typing skills: at least 35 WPM

Abilities required

  • Bilingual English/Spanish preferred
  • Excellent Interpersonal Communication Skills
  • Computer Applications Skills
  • Complex Problem-Solving Skills
  • Customer Service Skills a must.
More about this job

Skills

  • Scheduling
  • Customer service
  • Bilingualism
  • Communication skills
  • Problem solving

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