Concession Worker

Definition Under general supervision of the Concession Manager, the Concession Worker is responsible for the operation, cleanliness, organization, and sale of food and beverages at the various SRPMIC recreation facilities. Greets and provides excellent customer service to customers in filling food orders during regular hours of operation or for games and special events. This job class is treated as FLSA Non-Exempt. Essential Functions: Essential functions may vary among positions and may include the following tasks and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive list of tasks performed by all positions in this classification. Examples of Tasks

1. Customer Service: Welcomes customers that approach concession stands to purchase concession products.

• Takes orders for food and beverages and prepare food items such as sandwiches and hotdogs using appropriate quantities of ingredients.
• Follows proper sanitation guidelines during food preparation and packing purchased items.
• Acquaints customers with prices and packing options and follow instructions regarding portions size and packing.
• Works to provide prompt and timely customer service.
• Helps to resolve customer complaints and elevate to supervisor for resolution when appropriate.

2. Concession Stand Set-up: Assists with the set-up, supply and resupply of concession items, and breakdown of concession stands depending on assigned shift.

• Participates in the set-up of concession stands, arrange inventory of supplies, and ensures supervisor is informed of shortages of supplies so resupply orders can be made.
• Cooks and prepares food items for sale and replenishes items as needed during the shift.
• Performs clean-up duties during and after each shift to ensure that concession area is kept sanitized and clean at all times.
• Reports safety incidents and accidents to immediately to supervisor.

3. Cash Handling: Processes cash payments for food and beverage orders taken.

• Counts and dispenses correct change for all orders taken.
• Verifies cash register drawer and receipts prior to starting and ending shift for shift changeover.
• Properly account for all cash received during each shift and ensure cash is stored in a safe place at the end of the shift.

4. Special Events: Attends and aides in activities and events coordinated by the Recreation Department requiring concession services.
5. Miscellaneous: Performs other job related duties as assigned by management.

Knowledge, Skills, Abilities and Other Characteristics:

• Knowledge of History, culture, laws, customs and traditions of the Salt River Pima-Maricopa Indian Community.
• Knowledge of basic concession operation procedures.
• Knowledge of basic food preparation.
• Knowledge of basic math.
• Ability to maintain safe working conditions and sanitary work areas.
• Ability to maintain accurate cash handling procedures at all times.
• Ability to read, understand and follow rules and regulations related to handling and selling food and beverage.
• Ability to interact with customers and clients in a pleasant and professional manner.
• Ability to stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl frequently.
• Ability lift and/or move up to 25 pounds occasionally.
• Ability to lift and/or move 5-10 pounds frequently.
• Ability to lift and/or move 5-10 pounds frequently.

Minimum Qualifications Education & Experience: High school or GED equivalent, preferred.

• Must be a minimum of 18 years of age at time of hire.
• Prior concession experience preferred.
• Food Handler’s card required.

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered. Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill. Special Requirements

• May be required to work beyond normal business hours including flexible work hours, nights, weekends and holidays.
• May be exposed to a variety of weather conditions including severe hot weather conditions and occasional wet periods.
• May be required to stand or walk for extended periods.
• Employees in, and applicants applying for, jobs providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X. “Investigation of Persons Working With Children”.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate. In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1. attach to application
2. fax (480) 362-5860
3. mail or hand deliver to Human Resources.
4. email HRRecruitment@srpmic-nsn.govDocumentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted.

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Benefits

Salt River Pima-Maricopa Indian Community Employee Benefits Overview Salt River Pima-Maricopa Indian Community (SRPMIC) is committed to supporting the health, well-being, and financial security of our employees. We offer a comprehensive benefits package to employees, designed to enhance your quality of life both at work and at home. Below is a summary of the benefits available to SRPMIC employees. Plan details and eligibility requirements are provided upon hire and are subject to change. Health Care Benefits SRPMIC provides medical, dental, vision, and life insurance coverage for all regular full-time employees enrolled in standard plans. These benefits represent a significant part of your total compensation. Medical: Choose from three plan options to fit your needs - the Low Deductible Plan, the Mid-Deductible Plan, and the High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). As a self-funded plan, SRPMIC directly covers the cost of medical, pharmacy, dental, and vision services for all participants. Dental: Enjoy nationwide access to the Humana Dental PPO/Traditional Preferred network, offering flexibility and choice in selecting dental care providers. Vision: Coverage is provided through Davis Vision, including eye exams, lenses, frames, and contact lenses. Members also benefit from discounted rates on additional eyewear and services. Life Insurance: All eligible employees are automatically enrolled in a fully paid basic term life insurance policy with a matching accidental death benefit. Retirement Plans

SRPMIC supports your long-term financial goals through multiple retirement plan options:

401(k) and Roth Plans: Eligible employees can participate in both pre-tax and post-tax retirement savings plans. SRPMIC contributes 5% of your compensation to the pre-tax 401(k) and matches up to 3% of your salary deferral contributions. Public Safety Personnel Retirement System (PSPRS): Available to eligible certified police officers and firefighters. Arizona State Retirement System (ASRS): Available to Salt River School educators. Health Reimbursement Arrangement (HRA): A retiree HRA with Health Equity, which is a tax-advantaged employer-funded account that retired employees (Age 55+) can use for qualified medical expenses, including some premiums, and out-of-pocket expenses such as copays and deductibles. Paid Leave & Holidays Annual & Sick Leave: Employees accrue separate balances for sick and annual leave each pay period. Sick leave may be used for personal or family illness and medical appointments, while annual leave covers vacation or personal time. Holidays: SRPMIC observes 15 paid holidays each year, including two discretionary holidays and one day of birthday leave. Other SRPMIC Paid Benefits Short-Term Disability Long-Term Disability Employee Assistance Program (EAP) SRPMIC offers a confidential Employee Assistance Program through SupportLinc, available at no cost to employees, their dependents, and household members. Additional Voluntary Benefits WellPath Wellness Program: A voluntary wellness initiative that encourages healthy living and rewards participation with incentives. Available to all employees and their dependents. Flexible Spending Accounts (FSA): Administered by HealthEquity, FSAs allow you to pay for eligible health and dependent care expenses with pre-tax dollars. Health Savings Account (HSA): Available to employees enrolled in the HDHP. Supplemental Life & AD&D Insurance: Employees may purchase additional life and accidental death coverage for themselves and their dependents. Public Service Loan Forgiveness (PSLF): SRPMIC is a qualified employer under the PSLF program. Employees may be eligible for federal student loan forgiveness. At SRPMIC, we value our employees and are proud to offer benefits that support your health, well-being, and future.