Coordinator, ADA

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary At Salt Lake Community College, we believe our people make us great. Within our People and Workplace Culture team, this position will work report to the Director of Employee Relations and Title IX/EEO and will closely with employees and supervisors regarding ADA accommodations, EEO, Title IX, and Employee Relations concerns. Under minimal supervision, utilize professional judgement to determine outcomes for complex, high-risk, and high-liability ADA employee case outcomes. Collaborate with legal counsel and risk management on complex, high-risk, and high-liability ADA cases. Consult with and advise supervisors and employees on cases specifically involving ADA. This position will navigate complex ADA and accommodation situations while considering both the human element and the framework and standards of operation within the law. Coordinate the formal termination grievance process for non-union employees. Monitor compliance and employment law changes on a regular basis and update practices and policy accordingly. This is a case management and coordination role, not an investigative or adjudicative one. Formal investigation and determination of Title IX, EEO, and Employee Relations complaints remain the responsibility of the Title IX/EEO Manager and/or designated investigators. Essential Duties & Responsibilities and Knowledge Skills & Abilities Essential Duties & Responsibilities

Advisory and Case Management

• Serves as primary resource for ADA accommodation inquiries
• Reviews requests, engages in the interactive process, and determines eligibility and outcomes
• Guides supervisors and employees through complex accommodation situations
• Maintains ongoing communication with stakeholders throughout the accommodation process
• Coordinates accommodation implementation and follow-up to confirm effectiveness
• Collaborates with legal counsel and risk management on complex or high-liability cases
• Interprets federal and state ADA regulations and institutional policy
• Monitors regulatory updates and recommends policy or process changes
• Maintains confidential accommodation files and case documentation in compliance with legal requirements
• Tracks requests, determinations, and outcomes using systems and reporting tools
• Prepares reports and metrics related to accommodation activity
• Provides training and consultation to supervisors and staff on ADA and the interactive process
• Develops resources and materials to increase institutional understanding of ADA processes

Documentation, Tracking & Reporting

• Maintains confidential case files across ADA, intake, and grievance functions in compliance with legal requirements
• Prepares reports and metrics related to ADA, EEO/Title IX intake, and grievance activity

Grievance Coordination

• Coordinates the formal grievance process for employees
• Schedules hearings, tracks procedural timelines, and maintains grievance case files
• Attend hearings to support logistics and documentation

Training & Consultation

• Provides training and consultation to supervisors and staff regarding ADA, the interactive process, and EEO/Title IX reporting channels
• Develops resources and materials to increase institutional understanding of ADA and reporting processes

Other duties as assigned

Knowledge, Skills & Abilities

• Knowledge of the Americans with Disabilities Act (ADA), including the interactive process and reasonable accommodation standards
• Working knowledge of FMLA and other leave programs as they intersect with ADA accommodations (leave administration itself sits with the Benefits team)
• Knowledge of Title IX, Title VII, and EEO complaint processes and applicable timelines
• Knowledge of HIPAA and confidentiality requirements related to medical and sensitive personnel information
• Ability to identify when a report falls outside intake scope (e.g., disability-related complaints) and route appropriately without independently engaging
• Ability to coordinate formal grievance processes with attention to procedural compliance and confidentiality
• Strong judgment and discretion in handling highly sensitive, confidential information
• Ability to distinguish intake/triage and coordination responsibilities from investigative or adjudicative functions
• Effective, empathetic communication and active listening skills
• Ability to navigate complex interpersonal situations while applying legal and policy frameworks
• Strong organizational and case-tracking skills across multiple case types
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum qualifications

• Bachelor's degree in Human Resources or related field.
• Two (2) to five (5) years of full-time experience in Human Resources focused on Benefits and ADA/FML Leave.

Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate. Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1). Preferred Qualifications

• Master's degree in Human Resources or related field
• ADA/accommodations experience in a higher education setting
• Title IX or EEO investigator training
• HR certification (SHRM-CP/SCP, PHR/SPHR)

Benefits

Full-Time Employee Benefits at Salt Lake Community College At SLCC, we believe a great career should come with a great support system. Our full-time employees enjoy a comprehensive benefits package designed to care for your health, protect your future, and help you keep learning. Take care of your health. SLCC offers employer-paid medical, dental, and vision coverage with a choice of plans and provider networks, starting on the first or 16th of the month that matches your hire date. We also deposit money into a Health Savings Account for eligible participants each year, and offer a Flexible Spending Account, employer-paid life and long-term disability insurance, and an Employee Assistance Program with free counseling sessions for you and your dependents. Build your future. From your first day, SLCC contributes 14.2% of your earnings to a retirement account with TIAA and/or Fidelity, and those contributions are vested immediately. You can add to your savings through pre-tax 401(k), 403(b), and 457(b) options or a Roth 403(b), and employees with prior Utah Retirement System service may continue in that system. Make time for what matters. Enjoy an average of 13 paid holidays a year, vacation and sick leave that accrue every pay period, and up to 24 hours of paid time off to volunteer in your community. Our Employee Wellness Benefit offers up to $600 in incentives for qualifying wellness activities, with up to 3 hours a week to participate with supervisor approval. A free UTA transit pass is included on your OneCard for buses, TRAX, and FrontRunner. Save money every day. Ride UTA buses, TRAX, and FrontRunner for free with your OneCard. Employees also have access to Liberty Mutual home and auto insurance discounts, select cell phone plan discounts, personal software including Office 365 on up to five personal devices, and 10% off certain items at the College Store. Enjoy everything our campus offers. Use the Lifetime Activities Center for free, with workout rooms, an indoor track, racquetball courts, and a gym. Get free tickets to athletic events and half-price tickets at the Grand Theatre. The Center for Health & Counseling offers $30 medical office visits, $30 counseling sessions, and one-hour massages for $40. The Automotive department will work on your car for the cost of parts, and Printing Services, Mail Services, and the library are open to you as well. Keep learning. Full-time employees and their qualifying dependents are eligible for a tuition waiver starting on day one. After one year, you may also be eligible for up to $2,500 per fiscal year in reimbursement toward a job-related degree. Explore the full picture.

• Learn More information about Salt Lake Community College benefits: SLCC Employee Benefits
• Find our Total Compensation Estimator here: Compensation Estimator | SLCC

SLCC Information

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly serve more than 58,000 students across more than 100 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

At SLCC, we value the contributions of every employee and welcome new perspectives. A respectful workplace is our top priority, and we do our best work when colleagues collaborate openly and support one another. Whatever your role, you’ll be part of a team committed to student success.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

Benefits available to all SLCC employees, including part-time:

• Free UTA Transit Pass
• Tuition waiver (eligibility requirements apply)
• Supplemental retirement savings accounts, pre-tax and Roth; employees with prior Utah Retirement Systems (URS) service may be able to continue in URS
• Unpaid, job-protected family and medical leave (eligibility requirements apply)
• Access to identity protection

Additional benefits vary by position. Learn more about SLCC benefits.

Employment Eligibility: SLCC participates in E-Verify. If hired, you will be asked to complete the Form I-9, and your employment eligibility will be verified through E-Verify after you are hired.

This position is subject to successful completion of a criminal background check in accordance with the SLCC Background Check Policy.