Jobs in the United States

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Added 1 min ago
Content Strategist & Writer - Servicing
RPMS RoundPoint Mortgage Servicing
Remote, United States
The Content Strategy & Writer - Servicing will support RoundPoint Mortgage Servicing LLC. The Content Strategy & Writer owns the strategy, development, and ongoing evolution of…
Added 1 min ago
Contact Center Technical Lead
RPMS RoundPoint Mortgage Servicing
Remote, United States
The Contact Center Technical Lead will support RoundPoint Mortgage Servicing LLC. The Contact Center Technology & Engineering Lead provides technical leadership for the design, development,…
Added 2 mins ago
Patient Care Technician - PCT - Dialysis Preceptor
Fresenius Medical Care
McComb, MS
…determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the organization Clinical Services Clinical…
Added 3 mins ago
Senior Digital and Growth Marketing Manager
Replicant
United States
At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify…
Added 4 mins ago
Senior Manager - AI Innovation & Research
American Express
New York, NY · NY
…that enable the next generation of AI-powered commerce. From agent wallets and digital identity to emerging payment protocols and new transaction models, this person will explore how…
Added 5 mins ago
AI Full Stack Developer
CACI, INC.-FEDERAL
Dayton, OH
· AI Orchestration Frameworks: Familiarity with frameworks like LangChain or LlamaIndex to accelerate the development of complex AI agent workflows.
Added 5 mins ago
Senior ServiceNow ITMS Developer
CACI, INC.-FEDERAL
Remote, United States
Implement Virtual Agent and chatbot solutions
Added 6 mins ago
NB
Senior Accounts Payable Specialist
NUNA BABY ESSENTIALS INC
Vancouver, WA
- $28.34 to $35.43 USD / hour
…optimization, and scalable workflow design. Serving as a change agent, this individual will identify opportunities to streamline processes, strengthen controls, enhance reporting…
Added 6 mins ago
Sales Agent
AAAAL Alabama Motorists Assoc Inc
Birmingham, AL
…the IBM. Club memberships and insurance products are sold in support of Club growth, profitability and service quality objectives. The Sales Agent Trainee provides information on member…
Added 7 mins ago
Operations Supervisor
United States
…utilization and overall productivity); schedule activities to ensure customer service levels are met; ensure a safe workplace by directing safety programs and discussions; drive a constant…
Added 7 mins ago
JA
Line & Ramp Services Agent
Jet Aviation
Van Nuys, CA
- $21 to $22 USD / hour
…fast-paced, dynamic environment where adaptability, teamwork, and customer focus are…
Added 8 mins ago
Sales Executive - Group Benefits - Mid Market
Nationwide Life and Annuity Insurance Co
GA
Evaluate agent performance and continually recruit new agents
Added 9 mins ago
Sr. Product Manager (Support Copilot)
Palo Alto Networks
Plano, TX
Enablement Strategy: Experience in accelerating support agent activation and efficiency through enhancements in documentation, tooling, process reengineering, and training consumers on…
Added 9 mins ago
Director, AI Platform
Scotiabank
Dallas, TX
o Model and agent monitoring, performance tracking, and drift detection
Added 10 mins ago
Senior Site Reliability Engineer
Proofpoint
Houston, TX · Dallas, TX
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the…
Added 10 mins ago
Sr Software Engineer
Cengage Group
Houston, TX
Partner with colleagues in Portfolio to modernize key editorial support systems
Added 10 mins ago
ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
EY
Fort Worth, TX · Houston, TX · San Antonio, TX · Dallas, TX · Austin, TX
Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols for secure and efficient system integrations
Added 10 mins ago
IG
Remote Help Desk Agent - Non-Store Support (NSS)
Insight Global
Austin, TX
- $19 USD / hour
One of Insight Global's Fortune 500 clients is seeking Remote Help Desk Agents to provide 24/7 technical support to non-retail corporate associates. This Help Desk operates around the…
Added 10 mins ago
Procore Product Manager, Worldwide Grocery Stores - Growth & Development
Amazon
Austin, TX
…the platform that thousands of people use to plan, build, and support more than 600 grocery sites and thousands of unique…
Added 12 mins ago
OS
Rental Agent
Ourisman Subaru
Waldorf, MD
- $19 to $20 USD / hour
Ourisman Automotive Group is seeking a customer-focused Rental Agent to join our team. In this role, you will be responsible for managing vehicle rentals while delivering a seamless and…
Added 12 mins ago
Director, Operational Excellence & Strategic Initiatives
AdaptHealth LLC
Remote, United States
Identify opportunities for process standardization, simplification, and automation to support business objectives.
Added 12 mins ago
C
Helpdesk Analyst
Cloaked
New York City, NY
- $40 to $47 USD / hour
- 1+ year in a customer-facing technical support role (helpdesk, MSP, retail tech support, internship, or equivalent). New grads with a strong technical foundation and demonstrable side…
Added 15 mins ago
Supervisor Regional Support
Anywhere
San Francisco, CA · CA
…spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our…
Added 15 mins ago
Principal AI Architect
Innovation Associates, Inc.
United States
AI-assisted customer support capabilities (triage, telemetry analysis, self-healing patterns) that improve On-Time Resolution, Mean Time to Resolve, and Resolution Rate.
Added 15 mins ago
Financial Center Manager
BMO Bank N.A.
La Habra, CA
…prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes…

Salient

Technical Program Manager, Taylor

San Francisco, CA, United States

$160,000 to $200,000 USD / year

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Job details

Pay: $160,000 to $200,000 USD / year
Working hours: 60 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT US

Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.

We are:

Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco

We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.

The Role

We’re hiring a Technical Program Manager to help scale Taylor, our flagship product, as we launch with new customers.

You’ll drive execution across product engineering and FDE teams: improving reliability and scalability, managing customer launch plans, and ensuring we deliver on commitments. This is a hands-on role for someone who can operate comfortably in technical conversations and bring structure to fast-moving work.

What You’ll Own

Plans for key Taylor initiatives: scope, milestones, dependencies, risks, and status
Reliability, performance, and scalability work tied to customer launch timelines
Intake, triage, and ownership for customer requests and field fixes across FDE and product engineering
Feature planning, release readiness, and launch checklists
Alignment between customer commitments and engineering delivery
Repeatable customer onboarding and go-live playbooks

What You Bring

Experience running complex technical programs across multiple engineering teams
Technical depth in production systems, such as APIs, distributed systems, or data pipelines
Strong judgment around prioritization, risks, and tradeoffs
Ability to align teams with competing priorities without formal authority
Comfort moving quickly and making decisions with incomplete information

Nice to Have

Reliability, performance, or scalability program experience
Enterprise implementation or customer launch experience
Experience with AI agent products or regulated industries
Clear, concise written communication

At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.

We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.

By applying, you acknowledge that your personal information will be processed in accordance with our Privacy Policy https://www.trysalient.com/legal/privacy-policy.