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Added 3 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Waseca, MN
- $18 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 3 mins ago
OA
School Nutrition Assistant Osseo Senior High
Osseo Area Schools
Osseo, MN
- $20.67 to $22.45 USD / hour
…dreams; contribute to community; and engage in a lifetime of learning by assisting in preparing and serving quality and nutritious meals to students and staff. Contribute to a positive…
Added 3 mins ago
Production Network Manager, Backbone Engineering
Meta
Saint Paul, MN
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 3 mins ago
V
Assistant Manager
Valvoline
Cambridge, MN
- $22.5 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
Added 3 mins ago
AE
R&D Project Engineer
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
Excellent interpersonal skills and a learning mindset
Added 3 mins ago
AE
Engineering Project Manager
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
Engineering Project Manager | Burnsville, MN JOB SUMMARY
Added 3 mins ago
Supplier Quality Engineer II - Brooklyn Park, MN
Medtronic
Brooklyn Park, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 3 mins ago
ME
Manager Product Management
MISO Energy
Eagan, MN
- $157,000 to $182,000 USD / year
The Manager of Product Management role is crucial in ensuring the successful delivery of MISO products while maintaining focus on value realization, customer success, and operational…
Added 3 mins ago
OA
School Nutrition Assistant Maple Grove Middle
Osseo Area Schools
Maple Grove, MN
- $20.67 to $22.45 USD / hour
…dreams; contribute to community; and engage in a lifetime of learning by assisting in preparing and serving quality and nutritious meals to students and staff. Contribute to a positive…
Added 3 mins ago
ES
Supplier-1st Shift
E.A. Sween Company
Eden Prairie, MN
- $11.41 USD / hour
…"can-do" attitude that inspires and motivates others. Open to learning new skills and adapts quickly to changing priorities and…
Added 3 mins ago
BM
Senior Clinical Marketing Manager - Bracco Medical Technologies
Bracco Medical Technologies
Eden Prairie, MN
- $11.41 USD / hour
Evolve - Through structured on-the-job learning, workshops, seminars, and our tuition reimbursement program, you'll find many opportunities to grow, personally and professionally.
Added 3 mins ago
AT
Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Saint Paul, MN
- $132,100 to $237,900 USD / year
As a Senior Product Marketing Manager, Field, you will be the key connection between Akamai Cloud Product Marketing and our global sales organization. You will work closely with sales…
Added 3 mins ago
RN Utilization Review Care Manager PRN
Intermountain Health
Saint Paul, MN
Added 4 mins ago
Senior Brand Manager - Minneapolis, MN
General Mills, Inc.
Minneapolis, MN
…that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best -…
Added 4 mins ago
Brand Manager - Minneapolis, MN
General Mills, Inc.
Minneapolis, MN
…that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best -…
Added 4 mins ago
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Medical Affairs Program Manager
Coloplast
Minneapolis, MN
- $11.41 USD / hour
Support Investigator Initiated Study Program (IISP) as assigned
Added 4 mins ago
PP
Per Diem Nurse Practitioner - Minneapolis, MN
Planned Parenthood North Central States
Minneapolis, MN
- $48 to $60 USD / hour
Under general and clinical supervision of the Advanced Practice Clinician Manager, administrative supervision of the Health Center Manager, and in collaboration with the Associate Medical…
Added 4 mins ago
CF
Initiative Manager - Lighting
Center for Energy and Environment
Minneapolis, MN
- $11.41 USD / hour
We are looking for an Initiative Manager to join our growing Market Transformation team. This role will report to the Senior Manager of Market Deployment. The Market Transformation team is…
Added 4 mins ago
Merrill Advisor Development Program - Financial Advisor - Minnesota Market
Bank of America
Wayzata, MN · Bloomington, MN · Minneapolis, MN
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 4 mins ago
Branch Manager South Minneapolis MN
Wells Fargo
SAINT LOUIS PARK, MN · MINNEAPOLIS, MN · GOLDEN VALLEY, MN · EDINA, MN · MINNETONKA, MN · WAYZATA, MN
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 4 mins ago
AE
Engineering Project Manager
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
Engineering Project Manager | Burnsville, MN JOB SUMMARY
Added 4 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Saint Paul, MN
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 8 mins ago
SI
Senior Manager, Forecasting & Strategy
Salesforce, Inc.
IL · MA · WA · TX · NC · IN
- $143,400 to $216,900 USD / year
Salesforce is seeking a strategic, data-driven Senior Manager, Forecasting & Strategy to lead customer adoption forecasting and strategic planning across Customer Success. This role will…
Added 24 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Dover, DE
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 36 mins ago
RL
Field Representative Part Time
RetailData LLC
Meridian charter Township, MI
- Part-time

Salesforce, Inc.

Senior Manager, Forecasting & Strategy

IL, United States
MA, United States
WA, United States
TX, United States
NC, United States
IN, United States

$143,400 to $216,900 USD / year

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Job details

Pay: $143,400 to $216,900 USD / year
Experience: 7+ years of experience in strategy, business operations, forecasting, analytics, customer success operations, or a related field.
Posting language: English
Posted: Nov 10, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Operations Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You'll Be Doing & Why It Matters Salesforce is seeking a strategic, data-driven Senior Manager, Forecasting & Strategy to lead customer adoption forecasting and strategic planning across Customer Success. This role will develop forward-looking insights into how customers adopt, consume, and realize value from Salesforce products, enabling leadership to anticipate adoption trends, identify risks and opportunities, and make informed decisions that accelerate customer success.

The ideal candidate combines strong analytical and forecasting capabilities with strategic business acumen and a deep understanding of the customer lifecycle. They will translate complex customer, product usage, engagement, and operational data into actionable insights that help Customer Success leaders prioritize resources, improve adoption outcomes, and drive long-term customer value.

Core Responsibilities & Scope

Customer Adoption Forecasting & Analytics

Own and evolve customer adoption forecasting models that project product adoption, usage growth, Dollars used across customer segments, products, and portfolios.
Develop predictive models and leading indicators to forecast future adoption trajectories, identify customers at risk of stalled adoption, and surface opportunities to accelerate product usage.
Establish a consistent forecasting methodology, incorporating historical adoption patterns, customer health, implementation progress, success plans, and customer engagement signals.
Monitor forecast accuracy, identify variances between projected and actual adoption, and continuously refine forecasting assumptions, models, and methodologies.
Translate adoption data into clear, actionable insights on customer momentum, adoption barriers, risk, and expansion opportunities.

Customer Success Strategy & Planning

Partner with Customer Success leadership to develop strategic plans that improve adoption, accelerate time to value, and strengthen customer outcomes across the customer lifecycle.
Build data-driven frameworks to prioritize customer segments, identify adoption opportunities, and allocate Customer Success resources where they can have the greatest impact.
Develop scenario analyses and forward-looking projections to evaluate the potential impact of changes in customer engagement, product launches, enablement programs, and adoption initiatives.
Identify systemic adoption gaps and recommend scalable interventions, programs, and operating model improvements.
Connect customer adoption trends to broader business outcomes, including retention and growth potential.

Executive Insights & Business Performance

Develop executive-ready dashboards, scorecards, and reporting that provide visibility into adoption performance, forecast confidence, emerging risks, and progress against strategic goals.
Lead recurring adoption forecast reviews and business performance discussions, communicating key trends, underlying drivers, risks, and recommended actions.
Establish and track key performance indicators, including adoption penetration, active usage, feature utilization, time to value, adoption velocity, and forecast accuracy.
Deliver concise, insight-driven recommendations that help senior leaders make proactive, data-informed decisions.
Build a consistent approach to measuring the effectiveness of Customer Success programs and translating results into future forecasts and strategic priorities.

Cross-Functional Leadership

Collaborate with Customer Success, Product, Data Science, Business Operations and Sales, and Revenue to align on adoption definitions, forecasting assumptions, metrics, and reporting standards.
Influence stakeholders across functions to drive alignment on priorities, resolve data and measurement gaps, and translate insights into coordinated action.
Champion scalable, repeatable forecasting and planning processes that improve operational rigor and decision-making across Customer Success.

Minimum Requirements

7+ years of experience in strategy, business operations, forecasting, analytics, customer success operations, or a related field.
Advanced proficiency in Excel or Google Sheets, SQL or Python and experience with BI and analytics platforms such as Tableau, CRM analytics, or comparable tools.
Demonstrated experience developing forecasts, predictive models, business plans, or performance measurement frameworks.
Strong analytical skills, with the ability to synthesize complex datasets into clear business insights and actionable recommendations.
Experience working with customer lifecycle, product adoption, product usage, engagement, retention, or customer health data.
Proven ability to influence senior stakeholders and drive cross-functional alignment without relying solely on direct authority.
Strong executive communication and storytelling skills, including the ability to explain forecast assumptions, risks, and business implications.

Preferred Qualifications

Experience in a SaaS or enterprise software environment, particularly within Customer Success, customer experience, or product-led growth.
Familiarity with Salesforce products, product adoption metrics, customer success methodologies, and enterprise customer lifecycle management.
Experience with statistical analysis, predictive analytics, or machine learning to improve forecasting and decision-making.
Experience building adoption propensity models, customer segmentation frameworks, scenario planning tools, or leading-indicator dashboards.
Understanding of the relationship between product adoption, customer value realization, renewal outcomes, and long-term customer growth.
Experience presenting strategic recommendations and business performance insights to senior executives.

What Success Looks Like

Improved accuracy, consistency, and transparency of customer adoption forecasts.
Earlier identification of adoption risks and opportunities, enabling proactive intervention by Customer Success teams.
Increased visibility into future adoption performance across customer segments, products, and portfolios.
Stronger alignment between Customer Success strategy, product adoption goals, and business outcomes.
Clear, measurable insights into the effectiveness of adoption programs and Customer Success investments.
Scalable forecasting and planning capabilities that enable Customer Success leadership to make better resource allocation and strategic decisions.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,400 - $216,900 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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