Jobs in the United States

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Added 16 mins ago
Manager, Materials Process Engineer
L3Harris
Camden, AR
We are seeking a Manager of Materials Process Engineering to lead a team of experienced professionals in designing, developing, and modifying critical processes for the manufacture and…
Added 28 mins ago
Respiratory Therapist (RRT)
SSM Health
Saint Louis, MO
Added 42 mins ago
Supervisory General Engineer
U.S. Army Intelligence and Security Command
Fort Belvoir, VA
…Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible United States Citizen…
Added 42 mins ago
Principal Platform Engineer – EIP / CCaaS
Navy Federal Credit Union
Vienna, VA
Provide technical direction across development, integration, testing, deployment, and production operations.
Added 42 mins ago
Innovation Program Manager (Management Analyst III)
FAIRFAX COUNTY
Fairfax, VA
…directly with small businesses, entrepreneurs, and early-stage tech startups, as well as private, academic, and non-profit partners to build a thriving innovation ecosystem. The position…
Added 42 mins ago
Full-Stack Engineer 4 (Python, Java, AWS)
Capital One
McLean, VA
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…
Added 43 mins ago
Full-stack Engineer 4, Tech College Engineering
Capital One
Richmond, VA · McLean, VA
…forefront of driving a major transformation within Capital One. The Tech College Engineering Community Support team operates within Tech College, Capital One's enterprise organization…
Added 1 hour ago
VG
Senior Service Program and Asset Planning Manager, Volvo Autonomous Solutions
Volvo Group
Greensboro, NC
- $128,300 to $158,400 USD / year
…Service Program Engineer and Asset Planning Manager, you will lead the development and execution of service support programs and play a critical role in planning and managing the US highway…
Added 1 hour ago
Assistant Professor of Practice - Forensic Science
University of New Haven
West Haven, CT
The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The…
Added 1 hour ago
IT Finance Manager / Finance Budget
Hartford HealthCare Corp.
Farmington, CT
Works closely with Info Tech staff to lead the ongoing maturity of FinOps capabilities including allocation, reporting, optimization, forecasting, budgeting, unit economics, consumptive…
Added 2 hours ago
R&D Laboratory Technician II
Fresenius Medical Care
Ogden, UT
Research and Development (R&D) Technician II will assist in the development of innovative products for patients with End Stage Renal Disease (ESRD). Development activities may consist of…
Added 2 hours ago
Senior Backend Engineer - AI Platform
WEX INC.
SALT LAKE CITY, UT
Added 2 hours ago
IT Solutions Planning, Senior Advisor
Southern California Edison
Rosemead, CA
…Edison (SCE) and build a better tomorrow. In this job, you'll lead strategic technology planning, portfolio management, and investment prioritization efforts that align business objectives…
Added 2 hours ago
Software Development Engineer, Audible AI Voice Production
Amazon
Culver City, CA
As a Software Development Engineer, it’s up to you to research, define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas…
Added 2 hours ago
CTO, Anthropic Practice
EPAM Systems
San Francisco, CA
EPAM is hiring a hands-on CTO to lead the technical side of our Anthropic practice, from the first client conversation to a signed deal and live delivery. The focus is agentic process…
Added 2 hours ago
Sr. Manager, Marketing AI Capabilities
Amgen
Los Angeles, CA
…serve as the day-to-day business product and transformation lead for the Marketing Command Center and related priority AI marketing capabilities. You will help execute Amgen's Future of…
Added 3 hours ago
Software Development Engineer III, Workforce Solutions
Amazon
Bellevue, WA
You will collaborate and lead initiatives across multiple teams to develop applications on AWS cloud infrastructure and set best practices for software development processes.
Added 3 hours ago
Integration Engineer 5 - Payment Network Partner Experience
Capital One
Riverwoods, IL
Lead development of reusable integration frameworks, libraries, and patterns to accelerate delivery and ensure consistency
Added 4 hours ago
Full-Stack Engineer 4 (SQL Server DBA)
Capital One
Riverwoods, IL · Chicago, IL
Lead end-to-end planning and execution for large-scale database patching, version upgrades, backups, restores, and decommissioning strategies.
Added 4 hours ago
Senior Frontend Engineer (LATAM)
Lateral Group
Remote, United States
Lead and take ownership: As a senior member, you’ll drive projects from concept to completion. That means making technical decisions, outlining implementation plans, and seeing them through…
Added 4 hours ago
Frontend Engineer (Benelux)
Lateral Group
Remote, United States
5+ years of professional front-end development experience building digital applications. Experience with modern Javascript libraries and tooling (e.g. React, npm, webpack...), fluency in CSS
Added 4 hours ago
Senior Frontend Engineer (Benelux)
Lateral Group
Remote, United States
Lead and take ownership: As a senior member, you’ll drive projects from concept to completion. That means making technical decisions, outlining implementation plans, and seeing them through…
Added 4 hours ago
AE
Director - Cyber Security / Agentic AI - IAM Engineering
American Express
New York, NY
- $144,250 to $256,250 USD / year
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of…
Added 4 hours ago
Technical Program Lead, AI/ML
Marsh McLennan Inc.
NEW YORK, NY
Marsh is seeking a highly experienced Technical Program Lead, AI/ML to provide principal-level technical leadership for digital experience and application development initiatives supporting…
Added 4 hours ago
Decision Scientist Lead
Salesforce.com
NEW YORK, NY
…drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're…

Salesforce, Inc.

Senior Software Engineer, Site Reliability (Agentforce Ops)

CA, United States
MA, United States
NY, United States
WA, United States
VA, United States

$148,500 to $246,000 USD / year

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Job details

Pay: $148,500 to $246,000 USD / year
Experience: 5+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Posting language: English
Posted: Oct 29, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Software Engineering Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience Join an agile team with deep startup roots. We operate as a high-velocity ‘startup-within-Salesforce,’ following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. We have successfully moved past the "0 to 1" phase. We have a product that works, customers who love it, and the backing of Salesforce. Now, we are entering the "1 to 100" phase: scaling our architecture to handle global demand, hardening our systems for enterprise-grade resilience, and integrating deeply with the Agentforce ecosystem. This is your chance to help lead that transition.

What You'll Actually Be Doing As a Production Support Engineer (SMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work alongside a group of engineers and product owners to ensure the Agentforce Operations platform is the most reliable AI-powered engine in the industry.

This is a role for an engineer who loves the "scaling" problem. You will focus on production excellence, performance tuning, and infrastructure automation. Because you are embedded in the product organization, you’ll have a seat at the table during design reviews, ensuring that as we add new agentic capabilities, they are built to scale from day one.

Scaling & Reliability: Own the reliability roadmap for major product areas, working to transition our systems from startup-speed architectures to highly-available, global-scale enterprise solutions.
Collaborative Leadership: Partner with PMTS-level engineers to refine our infrastructure strategy, contributing senior-level perspectives on system design, capacity planning, and bottleneck identification.
Infrastructure as Code: Maintain and evolve our automated environments, focusing on making our "infrastructure-as-plugins" model more robust and developer-friendly.
AI Operations (AIOps): Support the scaling of our AI/ML infrastructure, ensuring our models have the GPU resources and data pipelines required to deliver real-time supply chain insights.
Production Excellence: Lead the "1 to 100" hardening of our observability stack. You won’t just respond to incidents; you’ll build the tooling that prevents them and the telemetry that explains them.
Performance Engineering: Deep-dive into SQL optimization, API latency, and cross-service communication to ensure our data-intensive supply chain platform remains performant under heavy load.
AI-First Workflow: Lean into the future of engineering by using AI tools (Claude Code, Codex, etc.) to automate routine operational tasks and accelerate infrastructure delivery.

You're Our Person If...

5+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Proven Scaling Experience: You have previously helped take a product through a high-growth phase (the "1 to 100" journey), dealing with the technical debt and architectural shifts that come with it.
Coding Mastery: Ability to write and review production-level code in Golang, TypeScript, or Python - you view automation as a software engineering problem.
Technical Breadth: Strong proficiency in Kubernetes, Terraform/OpenTofu, and AWS/GCP/Azure.
Observability Expert: Demonstrated experience with properly instrumenting applications and platforms with SLO-based monitoring and alerting.
Systems Expert: Deep understanding of distributed systems, including how to debug complex interactions between microservices, databases, and AI agents.
Low-Ego Collaboration: Experience working within a senior team of Principal engineers, capable of both leading specific initiatives and supporting the broader group’s technical vision.
AI Fluency: A demonstrated ability to use modern AI development tools to move faster and build more reliable systems.
Ownership Mentality. We are a senior team who operate with a high degree of autonomy. As a result, we’re looking for someone who can independently identify issues and own the solution all the way through final implementation.

Even Better If...

M.S. in Computer Science or equivalent practical experience.
Database Specialist: Strong experience with PostgreSQL at scale (partitioning, indexing, query tuning).
Distributed Systems: Advanced knowledge of microservice orchestration and durability patterns, including hands-on experience with Temporal for workflow reliability and Istio service meshes for secure, observable service-to-service communication in high-growth SaaS environments.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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Skills

Kubernetes
IBM Terraform
AWS
PostgreSQL
Workflow

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