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Staff Software Engineer, Salesforce
DAT
Denver, CO · Portland, OR · Seattle, WA
DAT Solutions is looking for a Staff Software Engineer to join our Enterprise Solutions Team
Added 1 min ago
PTS Installation Technician - Tallahassee, FL
Publix Super Markets, Inc.
Tallahassee, FL
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.
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Senior Application Engineer - Chillers
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Added 4 mins ago
Senior Network Engineer, Axon 911
Axon
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…and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our…
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Senior Project Manager
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General Engineer (Integrated Air and Missile Defense Portfolio Manager)
Office of the Secretary of Defense
Pentagon, VA
…not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position…
Added 5 mins ago
DevOps Engineer – Level 3 or 4 AHT
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Dulles, VA
A DevOps engineer in Northrop Grumman’s Space Systems division enables rapid, reliable delivery of mission‑critical software that powers satellites, ground stations, and launch‑vehicle…
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Full Stack Developer - PROJECT - Software Engineer III - TS/SCI clearance
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As a Software Engineer III on the Engineering as a Service team, you will be responsible for:
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Appian Engineer - Project Software Engineer III
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Software Development Engineer Intern, Machine Learning/Automated Reasoning- Summer 2027
Amazon.com Services LLC
Boston, MA · Austin, TX · Sunnyvale, CA · Seattle, WA · Arlington, VA · Bellevue, WA · New York, NY · Irvine, CA · San Diego, CA
…and services while managing ambiguity in an environment where development cycles are measured in weeks, not…
Added 6 mins ago
Information Systems Security Engineer
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Lead Traction Power Engineer
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- $117,600 to $176,400 USD / year
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MGR ENGINEERING 2
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ENGINEER MECHANICAL 2
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This position is for a mechanical engineer in the A1B reactor plant fluids auxiliary systems section supporting the construction, testing, maintenance, overhaul and modernization of CVN 78…
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Sr. Software Engineer - Reston, Hybrid - FreeWheel
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Reston, VA
Responsible for end-to-end software development, Assists with the software update process for existing applications and roll-outs of software releases.
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Senior System Dev Engineer, Data Center Engineering
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Engineer II
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We have an exciting opportunity for an Electrical Engineer to join our CSS group located in Herndon, VA. The CSS group provides innovative, cutting-edge, security solutions for the United…
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DevSecOps Engineer - TS/SCI with Polygraph
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Herndon, VA
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
Added 6 mins ago
Cloud Engineer, TS/SCI with Polygraph required
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SC
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Agentic AI Engineer, Senior
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Machine Learning Engineer 5 (IC)
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Cyber Security Project Engineer - TS/SCI w/Polygraph
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Seize your opportunity to make a personal impact as a Cyber Security Project Engineer supporting customer activities. GDIT is your place to make meaningful contributions to challenging…
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Network Engineer - TS/SCI with Polygraph
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…leading mission-ready capabilities in AI, cloud, cyber and software…
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Systems Development Engineer II, ADC Security Services (A2SE)
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As a System Development Engineer II, you will collaborate with internal service teams to enhance system health, maintainability, and operational efficiency. Your work will involve improving…

Salesforce, Inc.

Principal Software Engineer, Site Reliability (Agentforce Ops)

Remote, United States

$197,300 to $344,700 USD / year

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Job details

Pay: $197,300 to $344,700 USD / year
Experience: 9+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Posting language: English
Posted: Oct 29, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Software Engineering Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience Join an agile team with deep startup roots. We operate as a high-velocity ‘startup-within-Salesforce,’ following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. We have successfully moved past the "0 to 1" phase. We have a product that works, customers who love it, and the backing of Salesforce. Now, we are entering the "1 to 100" phase: scaling our architecture to handle global demand, hardening our systems for enterprise-grade resilience, and integrating deeply with the Agentforce ecosystem. This is your chance to help lead that transition.

What You'll Actually Be Doing As a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work alongside a group of engineers and product owners to ensure the Agentforce Operations platform is the most reliable AI-powered engine in the industry.

This is a role for an engineer who loves the "scaling" problem. You will focus on production excellence, performance tuning, and infrastructure automation. Because you are embedded in the product organization, you’ll have a seat at the table during design reviews, ensuring that as we add new agentic capabilities, they are built to scale from day one. We want people who have a proven track record of delivering real, measurable outcomes and get excited about the prospect of getting to own and steer the direction of our technical architecture.

Scaling & Reliability: Own the reliability roadmap for major product areas, working to transition our systems from startup-speed architectures to highly-available, global-scale enterprise solutions.
Technical Leadership: As a Principal-level member of technical staff, the team will be expecting you to provide the expert insights to help guide and steer the technical direction of our team.
Mentorship: The LMTS and SMTS members of our team will be looking to provide both formal mentorship via direct engagement as well as informal mentorship via setting a high bar of technical excellence. This is not a role where you will work in a silo - close collaboration amongst the team is required and expected and it will be your job to initiate that.
Infrastructure as Code: Maintain and evolve our automated environments, focusing on making our "infrastructure-as-plugins" model more robust and developer-friendly.
AI Operations (AIOps): Support the scaling of our AI/ML infrastructure, ensuring our models have the GPU resources and data pipelines required to deliver real-time supply chain insights.
Production Excellence: Lead the "1 to 100" hardening of our observability stack. You won’t just respond to incidents; you’ll build the tooling that prevents them and the telemetry that explains them.
Performance Engineering: Deep-dive into SQL optimization, API latency, and cross-service communication to ensure our data-intensive supply chain platform remains performant under heavy load.
AI-First Workflow: Lean into the future of engineering by using AI tools (Claude Code, Codex, etc.) to automate routine operational tasks and accelerate infrastructure delivery.

You're Our Person If...

9+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Proven Scaling Experience: You have previously helped take a product through a high-growth phase (the "1 to 100" journey), dealing with the technical debt and architectural shifts that come with it.
Effective Communicator: This is an integral role within our organization as you’ll be responsible for implementing the product vision and then communicating that reality back to a variety of stakeholders with varying degrees of technical expertise. As such, strong communication abilities are a must.
Coding Mastery: You are an expert in writing production-grade code in either Golang, TypeScript, or Python - you view automation as a software engineering problem.
Technical Breadth: Strong proficiency in Kubernetes, Terraform/OpenTofu, and AWS/GCP/Azure.
Observability Expert: Demonstrated experience with properly instrumenting applications and platforms with SLO-based monitoring and alerting.
Systems Expert: Deep understanding of distributed systems, including how to debug complex interactions between microservices, databases, and AI agents.
Low-Ego Collaboration: Experience working within a senior team of Principal engineers, capable of both leading specific initiatives and supporting the broader group’s technical vision.
AI Fluency: A demonstrated ability to use modern AI development tools to move faster and build more reliable systems.
Ownership Mentality. We are a senior team who operate with a high degree of autonomy. As a result, we’re looking for someone who can independently identify issues and own the solution all the way through final implementation.

Even Better If...

M.S. in Computer Science or equivalent practical experience.
Database Specialist: Strong experience with PostgreSQL at scale (partitioning, indexing, query tuning).
Distributed Systems: Advanced knowledge of microservice orchestration and durability patterns, including hands-on experience with Temporal for workflow reliability and Istio service meshes for secure, observable service-to-service communication in high-growth SaaS environments.
Monitoring and Observability: Tracing, profiling, monitoring, logging, dashboard creation - we’re looking for someone who has demonstrated prior results across a wide breadth of the monitoring and observability stack. Specific experience in Prometheus, Grafana, and Pagerduty is desired.
Search Indexing: Prior experience with Elastisearch implementations or Typesense.
Salesforce Knowledge: Familiarity with Salesforce infrastructure, Hyperforce, or Data Cloud is a plus.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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Skills

Kubernetes
IBM Terraform
AWS
PostgreSQL
Workflow
Prometheus
Grafana
Salesforce

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